N-able RMM: Advisory Regarding a Compatibility Issue with Chrome and Chrome-based Browsers v91 – RESOLVED

Update 10 June: Please note that this issue has been resolved.


We are working to resolve a compatibility issue between Chrome and Chrome-based browsers’ latest version, v91, and RMM. The v91 update was recently made available for Chrome and the Chrome-based Edge and Safari browsers.

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Patch Management Engine Update

An important update for PME has been scheduled for today. This update includes an important bug fix to how we aggregate data for Windows Updates when Microsoft release more than 1 patch using the same KB information. The engine version will be PME 2.1.1.4189

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Advance Notice: EDR Update scheduled for release June 3rd (Postponed until Monday June 7th)

Please be advised the release for Ecosystem Agent 1.3.2 scheduled for today will be postponed until Monday due to unforeseen circumstances. For full details of this release please see the Advance Notice post. The new schedule window is below.

The scheduled maintenance window is:

Date: Monday June 7th 2021

Time: 1pm EST (please allow four hours for the new agent to be fully available)

Downtime: Zero

User Interaction: None

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Advance Notice: EDR Update scheduled for release June 3rd (Postponed until Monday June 7th)

Please be advised the release for Ecosystem Agent 1.3.2 scheduled for today will be postponed until Monday due to unforeseen circumstances. For full details of this release please see the https://status.n-able.com/2021/06/02/advanced-notice-n-central-ecosystem-agent-1-3-2-scheduled-for-release-june-3rd/

“>Advance Notice post. The new schedule window is below.

The scheduled maintenance window is:

Date: Monday June 7th 2021

Time: 1pm EST (please allow four hours for the new agent to be fully available)

Downtime: Zero

User Interaction: None

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Update Service Notification: Integrated N-central Microsoft Intune Console restored service

Service is now restored for N-central’s integrated Microsoft Intune. All functions working as expected, no loss of data or customer action is required.

Thank you for your patience

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Service Outage Notification: Integrated N-central Microsoft Intune console outage

Please be advised we are currently experiencing an issue impacting N-central’s integration for Microsoft Intune affecting management capabilities. We are working diligently to resolve this issue and will keep you posted.

During this outage devices WILL continue to be under management.

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Update to Backup Release 21.5

Available now: Microsoft 365 migration

Customers using N-able Backup for Microsoft 365 will see a dialog during login advising them to migrate their Microsoft 365 domains. This migration is required by Microsoft, and unfortunately cannot be automated or done by N-able. More information is available here.

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Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (Standalone), Backup & Recovery release notes | Tagged , , | Comments Off on Update to Backup Release 21.5

Advanced Notice: EDR Update scheduled for release June 3rd

Please be advised N-central Integrated EDR users can expect to see a new Ecosystem Agent (version 1.3.2) installed on June 3rd at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release is the following:

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Advance Notice: EDR Update scheduled for release June 3rd

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem Agent (version 1.3.2) installed on June 3rd at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release is the following:

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Patch Management Improvement Update

Hello Everyone,

A small change can often have a big impact!

Today we are very pleased to release an improvement to the way we handle the Google Chrome Update process.

Historically Chrome was unable to be updated whilst it was in use by an end user causing failures with the patch monitors. Changes by Google with the way Chrome updates has allowed us to alter the parameters we pass to it. 

The behaviour you should now expect is that Chrome will continue with the installation process even when in use. The installation will complete, however will not take full affect until the end user next starts up Chrome. 

This change was made within our SIS servers therefore no updates are needed to PME or the RMM/N-central versions.

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