N-able RMM: Service Release with New Windows RC Agent

We’re pleased to let you know that we will shortly start to roll out an update to the Windows RC Agent, v10.12.4. This latest Agent includes upgrades to monitoring and performance, please see below for details. We expect the new agent to be available in all territories by end of day tomorrow.

We’d also like to take this opportunity to remind you about the upcoming maintenance for Bitdefender Managed Antivirus, as highlighted here.  

Summary for Service Release  
– Windows RC Agent update  
– RMM Console v2022.06.08  
– Windows RC Agent v10.12.4

Windows RC Agent v10.12.4
BUGFIX: Resolved an issue with the way the ‘ScriptRunner’ component uninstalls causing upgrade issues 
BUGFIX: Resolved an issue causing the Check Detection Scan to stop Sophos from auto-updating  

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Advance Notice RMM Managed Antivirus (MAV-BD) Scheduled Maintenance Window

Please be advised of an upcoming 2-hour Maintenance window for RMM Managed Antivirus (MAV-BD) starting Thursday June 9th for infrastructure updates. During this Maintenance window, you may experience intermittent outages in the RMM dashboard. Please see below for full details of the dates/times and what to expect.

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N-able RMM: Service Release with Enhancements to RMM’s Apple Business Manager Integration

We’re pleased to let you know that we have just released a new Mac RC Agent (v3.8.3) with a number of performance updates and fixes. We have also released several updates to Apple Business Manager and Take Control for Mac, as we continue to build out enterprise-grade Apple management capabilities in RMM, covering both macOS and iOS devices.

In addition, we’ve resolved a number of bug fixes for partners. For details, please see the release notes section just below.

Summary for Service Release  
– Mac Agent update  
– RMM Console v2022.05.27  
– Mac Agent v3.8.3 RC 

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Release Take Control Standalone – Windows Console 7.00.34

We are very pleased to announce the new version of Take Control Windows Console which brings several improvements in image quality.

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New Cove dashboard preview

Cove Data ProtectionTM now offers the option to participate in the beta of a newly redesigned main dashboard. This early access is only available to users of Cove, previously known as standalone Backup.

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ADVANCE NOTICE:  EDR “Rio” SP4 Release Announcement

We are pleased to announce that on Wednesday May 25th Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “Rio SP4” release. This release delivers significant enhancements to the management console. Excited to share some of the highlights below and please be sure to read the full Release Notes and supporting documentation available here: https://success.n-able.com/edr-documentation/

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Release Take Control Standalone for Mac – version 6.00.34 (Agent, Applet, Console and End-User Viewer)

We are very pleased to announce the new versions of Take Control Standalone Mac, which include new features such as showing Public IP, out-of-session chat and button to access credentials, and bug fixes.

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N-able Risk Intelligence Release 2.50

Please be advised that we will deliver updates to Risk Intelligence on Monday, June 6 between 10:30 AM and 12:00 PM UTC.

What is in the release:

  • RI-2593 Unable to Add Customers in RI when partner has big number of sub-orgs
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Advance Notice: N-central Microsoft Intune Update – May 19th

Please be advised we will be releasing an update for N-central Microsoft Intune users Thursday, May 19th. No end user interaction is required. This is a cloud service change only and will not impact N-central or the agents. This update contains the following changes detailed below.

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Cove Data Protection Release 22.5

Welcome to the first release under our new name and brand: Cove Data ProtectionTM. As you have no doubt seen in the product and other places, we have changed the name and repositioned the product formerly called N-able Backup, but operationally, nothing has changed for you, our partners. You can learn more about the rebranding and what it means here.

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