N-able Backup Advance Notice: Update required for macOS

On Oct. 1, 2021, the N-able™ Backup agent 21.7 for macOS will be signed and released with a new digital certificate. This certificate change will trigger a macOS security feature that resets full disk permissions.

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N-able RMM Release: Updates to Automation Manager, Windows XP/Server 2003 Monitoring, TeamViewer Integration and More

This week we have quite a few updates to share, here are all the details!

Automation Manager upgrade with new Azure objects for custom scripts
We’re pleased to highlight we have released an update to Automation Manager, the drag-&-drop tool for creating powerful custom scripts that you can use in monitoring and automation. This latest update (v2.19) introduces additional Azure management objects for blob storage and PowerShell, see release notes below for details.

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N-able RMM advance notice: legacy mobile device management to be retired, replaced by Apple device management

We want to let you know that we will be retiring the legacy mobile device management (MDM) service in N-able RMM on November 1, 2021. It will be replaced by the new Apple device management (ADM) service for iOS devices, which offers numerous advanced management options not available in the legacy MDM service.

Android devices—and iOS devices that have not re-enrolled in the new Apple device management service—will no longer be supported as of November 1. To help facilitate the transition, we will no longer bill for these devices from September. We advise you to enrol any iOS devices in ADM before November. For instructions, go to this KB article.

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Patch Management Engine (PME) Release – coming soon.

We’re pleased to announce that the upcoming release of PME v2.2.x has been provisionally scheduled for September 6th subject to passing quality testing. This version of PME has a number of improvements and bug fixes with the most noteworthy below:

Bug Fixes

  • Fixes issue in aggregation where Feature Updates and Cumulative Updates share the same KB number
  • Improves handling of error where Patch Status service would fail with “[PME900] Error in WuaDataProvider: Server execution failed (Exception from HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE))”
  • Fixes issues with Zoom updates where issues arise dependent on how it had been installed.

Improvements

  • Improve logging information where error shows as “error code 1058”
  • Prevents Patch Status service issues relating to Third Party Patch when Third Party Patch is not enabled
  • Hides Silverlight Updates if Silverlight is not installed
  • Improved handling of cumulative updates where applicable for multiple versions of Windows



The provisional versions which may change are:

PME : 2.2.0.5077

Diagnostics : 2.2.0.5022

ThirdpartyPatch : 2.2.0.5020

MSPPlatform (FileCacheServiceAgent, RequestHandlerAgent): 2.2.0.5021

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Migration of Microsoft 365 Sync Permissions for Mail Assure

Partners using N-able Mail Assure’s “Microsoft 365 Sync” feature will see a notification when navigating to the “Domains overview” page advising them to migrate their sync authorisation. This migration is required by Microsoft, and unfortunately cannot be automated or done by N-able. More information is available in our documentation centre.

Migration must be done by October 1, 2021 to avoid any interruption to the Microsoft 365 sync.

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N-able Mail Assure: August 22 Features and Updates Release

I’m very pleased to announce that the latest update for Mail Assure is available as of August the 22nd. We have a large number of improvements included in this update, as well as the usual bug fixes and performance improvements.

In particular, we continue to increase both the security of the product itself, and also the security features that are available for your use and protection of end users.

We also have a lot of improvements to our Email Scout Report functionality, which is used to get message log search results sent by email on a schedule. In this update, it’s easier to manage branding, you can preview the report when configuring it, it’s possible to edit many reports at once, and it’s faster to manage mailboxes that you do not want to receive reports.

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Advance Notice: Update for AV Defender 6.6.100.397 scheduled for Wednesday August 25th

Please be advised we will be pushing an update to activated N-central servers as of Wednesday August 25th for AV Defender (6.6.100.397). This will be available for updates at this time. Release Notes will be available on the Community Resource Center following publication.

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Advance Notice: Update for RMM Managed Antivirus Bitdefender (MAV-BD) 6.6.100.397 scheduled for week of Aug 23rd

Please be advised we will be pushing an update for Managed Antivirus MAV-BD v6.6.100.397 (MAV-BD 7.2.1.72) available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Tuesday August 24th 2021, available in all territories by the end of the week.

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N-able Backup Release 21.8

N-able™ Backup Release 21.8 is out, with more enhancements to Backup for Microsoft 365 and additional improvements to streamline onboarding.

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ADVANCE NOTICE: EDR “Olympus” SP4 and Agent Update Pre-Release Announcement

We are pleased to announce that on Wednesday August 18th, 2021 Endpoint Detection and Response (EDR) product will be updated to SentinelOne’s “Olympus SP4” release. This release delivers significant enhancements to the management console, as well as updated version of the Windows, macOs and Linux agents. The new agents contain many enhancements and bug fixes, and we strongly recommend upgrading all agents in your environment as soon as possible to provide the maximum level of protection available.

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