Web Protection: Scheduled maintenance starting Tuesday November 14th

Posted on November 9, 2023 by carlagajdecki

Please be advised starting Tuesday November 14th through to Thursday November 16th general infrastructure improvements will be rolled out across all regions.

Read more: Web Protection: Scheduled maintenance starting Tuesday November 14th

Maintenance Window:

APAC: Tuesday November 14th 13:00 UTC to 16:00 UTC

EU Central: Wednesday November 15th 7:00 UTC to 10:00 UTC

EU West: Wednesday November 15th 9:00 UTC to 12:00 UTC

US: Thursday November 16th 9:00 UTC to 12:00 UTC

What to Expect During the Maintenance Window:

  • All devices remain protected
  • No new installs will take place during this window
  • No upgrades will take place during this window
  • Unable to run reports during this window
  • Unable to access RMM Web Protection Dashboard Settings options, or Policy changes
  • Website Look up will not be possible during this window

Once the Maintenance window has completed all access and functionality will be restored. Thank you for your patience.

Posted in N-sight | Comments Off on Web Protection: Scheduled maintenance starting Tuesday November 14th

Bitdefender Managed Antivirus Advisory regarding Windows 11 23H2

Posted on November 6, 2023 by carlagajdecki

Bitdefender Managed Antivirus users for both N-sight MAV-BD and N-central AV Defender are advised to refrain from updating to Windows 11 23H2 at this time. We will be releasing a new version shortly bringing in support for this version in our upcoming release of 7.9.

Microsoft: https://support.microsoft.com/en-us/topic/windows-11-version-23h2-update-history-59875222-b990-4bd9-932f-91a5954de434

Posted in N-central, N-sight | Comments Off on Bitdefender Managed Antivirus Advisory regarding Windows 11 23H2

Announcement: DNSF Windows Agent 1.10.7

Posted on November 3, 2023 by bonniewhitmire

Please be advised it has come to our attention that our recently released version 1.10.7 has performance issues. DNS Filter is actively working on a resolution to be released in their next agent upgrade and to avoid any issues, DNS Filter has asked our partners to revert back to 1.10.3. We will be reverting back to 1.10.3 on 11/7.

Posted in DNS Filtering, N-central | Tagged | Comments Off on Announcement: DNSF Windows Agent 1.10.7

Addendum: General Availability of Cove for Microsoft 365 Teams

Posted on November 2, 2023 by carriereber

We are very pleased to announce the general availability of Cove Data Protection for Microsoft 365 Teams.

With this release, Cove backs up teams, channels, team members and settings, plus messages, files and attachments in the channels. Backups are automatically performed up to six times per day, and Teams backup data is retained for seven years in N-able private cloud data centers worldwide.

Licensing and Billing
Teams is included in the current per-end-user price for Microsoft 365 protection. This means that adding Teams backup to unique end users already backing up other elements of Microsoft 365, such as Exchange, OneDrive and/or SharePoint will not impact billing. In addition, only Teams owners are considered billable. Billing will only change if a net-new Teams owner is added that was not previously backing up any other part of Microsoft 365 with Cove.

Billable usage for Teams begins December 1, 2023.

Important note for early access participants
As of today, all currently enrolled and protected Microsoft 365 end users will automatically convert from preview to GA status. No action is needed for this to occur. However, Teams backup sessions and data from the preview period will be deleted upon GA. This impacts Teams data only, no other parts of Microsoft 365 backups.

For more information, consult the user guide.

Posted in Cove Data Protection, Cove Data Protection release notes | Tagged , , | Comments Off on Addendum: General Availability of Cove for Microsoft 365 Teams

Announcing the GA of N-central 2023.8

Posted on October 31, 2023 by Matt Miller

N-central 2023.8.0.11

2023.8 Release Notes

Download Now

What’s New in N-central 2023.8

Analytics

We are so excited to announce the introduction of Analytics into N-central 2023.8! We have harnessed the industry standard of PowerBI, to bring you your N-central data in full visuals. With our GA release, you will be able to see device data (inventory, summary, warranty, etc.), backup data (last backed up, last checked in, etc.), and patch information (installed, approved, missing, etc.) And those are just the first of more dashboards to come.

Continue reading →
Posted in N-central | Comments Off on Announcing the GA of N-central 2023.8

Upgrade N-central by December 1

Posted on October 30, 2023 by Matt Miller

Your version of N-central will soon reach its end of support and will no longer be supported or patched. We encourage you to upgrade immediately to take advantage of the latest security, performance, and functionality improvements and minimize previously announced security risk.

N-able announced the end of support of all versions of N-central 2022.6 or older in July 2023 along with notice that support would end on December 1, 2023. This is a reminder to upgrade now to the latest version to ensure you are taking advantage of:

  • Continued support for N-central
  • The latest security updates and fixes, including the man in the middle vulnerability CVE 2023-30297
  • Enhanced patch capabilities
  • Performance improvements and stability upgrades
  • New Apple agents and Apple Device Management
  • Enhancements to Automation Manager
  • New and improved EDR integration (available in preview)

Detailed instructions on how to upgrade to the latest version—N-Central is 2023.7, is available in this KB article.  

Our goal is to ensure that you receive maximum value of N-central’s new capabilities while strengthening protection for you and your customers. If you need more information or have an inquiry regarding your upgrade with your N-central environment, our Technical Support team is here to help.  Please open a Support Case.

Posted in N-central | Comments Off on Upgrade N-central by December 1

NCOD Upgrade to 2023.8 Scheduled!

Posted on October 27, 2023 by Amy Cooper

NCOD servers are scheduled to be upgraded to N-central 2023.8 on November 3rd and 4th. The schedule, along with the release notes, will be posted to https://me.n-able.com/s/hosted-n-central-upgrade-schedule early next week. If your NCOD is typically upgraded on Friday, it will be upgraded on the 3rd. Similarly the usual Saturday upgrades will be performed on the 4th.

Posted in N-central | Comments Off on NCOD Upgrade to 2023.8 Scheduled!

N-Central Microsoft Intune Release – October 31

Posted on October 27, 2023 by bonniewhitmire

We will be releasing an update for N-central Microsoft Intune Tuesday, October 31st. No end user interaction is required. This is a cloud service change only and will not impact N-central or the agents. This update addresses the ‘unknown error’ that may happen when there is a customer mapping issue. Error handling has been improved to provide more meaningful messaging to assist in troubleshooting.

Posted in N-central | Tagged , | Comments Off on N-Central Microsoft Intune Release – October 31

DNS Filtering Roaming Client Update 1.10.7

Posted on October 27, 2023 by bonniewhitmire

Please be advised that we will deliver an update to the DNS Filtering integration with N-central on Tuesday, October 31st. This release will not require any upgrade to your N-central server. The DNS Agent will automatically update to version 1.10.7

Posted in DNS Filtering, N-central | Tagged | Comments Off on DNS Filtering Roaming Client Update 1.10.7

Patch Management Engine (PME) v2.10.2.5440RC

Posted on October 26, 2023 by Chris Dunsmore

A minor update to the Patch Management Engine is due to go live tonight as a release candidate.

This minor update is to improve how we set a specific configuration in a file used for patch settings where devices with patches disabled may have had the config line set to enabled.

ApplicationVersion Number
PME2.10.2.5440
MSPPlatform2.10.2.5154
PME.Diagnostics2.10.2.5044
PME.ThirdPartyPatch2.10.2.5124
Posted in N-central | Comments Off on Patch Management Engine (PME) v2.10.2.5440RC