Adlumin: New Detections – ESET (live Monday January 26th)

New out‑of‑the‑box detections will be made available starting Monday January 26th available for ESET telemetry, covering network security events and security‑relevant events across multiple severity levels:

  • ESET Network Security Event – Medium, High, Critical
  • ESET Security‑Relevant Event – Medium, High, Critical

These detections provide immediate visibility into ESET‑reported activity without requiring custom configuration

As always, we encourage you to refer to the release notes for the full and most up‑to‑date information.

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Release Take Control – Integrated Viewer 7.50.27

This release includes a targeted fix to improve remote printing functionality in the Integrated Windows Viewer.

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Starting off 2026: New ESET Integration, Duo Upgrade PLUS Adlumin Breach Prevention becomes Adlumin Identity Threat Detection and Response (ITDR)

January brings to Adlumin a trio of improvements with a new data source integration welcoming ESET into the fold, we are also strengthening reliability through an SDK Upgrade for our Duo integration and last but not least Adlumin Breach Prevention for Microsoft 365 gets a clarity-focused rename as Adlumin Identity Threat Detection and Response (ITDR).

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Release Take Control – Integrated Viewer 7.50.26

The latest Take Control – Integrated Viewer 7.50.26 update ensures full compatibility with recently updated Take Control agents, strengthens security with FIPS 140-3 compliant cryptography, and delivers improved stability. This release helps partners maintain compliance and seamless remote access.

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N-central Mac Agent version 1.13.1

Today we will be releasing an update to the N-central Mac agent, this release focuses on these improvements:

Network operation timeouts: Added timeout handling to prevent agent freezes during network operations.

Smarter error recovery: TLS/connection errors now trigger endpoint rotation while preserving the session, instead of forcing a full session reset.

Explicit failure handling: After repeated failures, the agent now logs clearly and performs a clean restart instead of running in a degraded state.

Enhanced logging: Better visibility into endpoint rotation attempts and failure scenarios.

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Patch Management Engine (PME) 2.13.10 – Release Candidate

A new Release Candidate (RC) version of the Patch Management Engine will be made available. This update will be available only to N-central assets configured to use the Release Candidate (RC) channel.

The General Availability (GA) release will follow once the RC is validated and may include additional fixes.

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Passportal Live Chat – January, 2026

Starting January 25, 2026, Live Chat support will move to N-ableMe with a refreshed look and feel. We’ve upgraded the technology behind the scenes to make it more reliable, secure, and efficient – so you can get help faster and with fewer interruptions. You’ll also gain the ability to chat on existing open cases, giving you more flexibility when working with our support team.

To continue accessing Live Chat after the change, you’ll be guided to the new chat experience.

  • To access Live Chat from within Passportal, you’ll need to log in using Single Sign-On (SSO). This ensures a seamless redirect to N-ableMe for your support session.
  • If you don’t have SSO enabled, the next time you log in to Passportal to submit a ticket, you’ll be prompted to set it up and sign up for an N-ableMe account. This will allow you to log in to N-ableMe from within Passportal and continue to submit tickets seamlessly.

In case assistance is needed, please reach out to your Customer Success Manager or contact Customer Support by phone with any questions. 

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Upcoming SentinelOne Platform TLS/SSL Certificate Update

SentinelOne has informed partners that they will be updating the TLS/SSL certificates used by the SentinelOne platform, moving from DigiCert to Sectigo. This change will be rolled out in phases between January 18 and February 8, 2026.

For most customers, no action is required. Your endpoints and browsers will continue to connect normally.

However, if your systems use certificate/CA pinning, operate legacy systems, or use hardcoded certificate validation in APIs/SDKs, you may need to ensure Sectigo root and intermediate certificates are trusted.

For full details and guidance, please refer to the Knowledge Base article: Upcoming TLS/SSL Certificate Updates.

If you have any questions, please reach out to N-able Support.

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Advance Notice: Darknet Exposure Monitoring Update for Proactive Detection on Monday December 22

Please be advised on Monday December 22, 2025 (Start Time: 15:00 UTC/ End Time 17:00 UTC) Adlumin will be enhancing Darknet Exposure Monitoring to deliver earlier and broader detection of exposed credentials using newly discovered breach intelligence. As a result, some customers may see new or unexpected alerts as previously undetected credential exposures are identified. SOAR will be turned off by default, allowing partners and customers to choose when and how to enable it based on their specific needs and policies.

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What’s New in Cove 25.12? Linux BMR & In-Place Archive Backup Now GA

Listen to Matt Baylis, Product Marketing Manager for Cove, as he unveils Cove 25.12
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