We are pleased to announce the upcoming release of new detections that expand visibility into firewall administration activity, remote access, and potentially malicious network behavior observed through Sophos Firewall and FortiGate telemetry.
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We’re happy to share software-scanner.exe version 6.11.2 has been released. This release focuses on reliability and quality improvements based on your feedback and what we’ve observed in the field.
Fixes
Temporary folder cleanup: The scanner creates temp folders under C:\windows\temp named waapi-##########. Earlier versions sometimes left these folders behind. Version 6.11.2 now removes the folders it creates and also cleans up orphaned folders from previous versions.
Fewer hangs and CPU spikes: In rare cases, earlier versions could become unresponsive and drive up CPU usage (sometimes leaving multiple scanner instances running). This release adds safeguards to reduce hangs and ensures older versions of the scanner are removed properly.If you notice a hung software-scanner.exe process using high CPU, perform a system reboot or kill the software-scanner.exe process to allow the new version to update.
Improvements
Scan schedule update: The scanner now checks for updates hourly, but only processes/uploads when it detects a change (max 1 upload per 24 hours). If no changes are detected for 7 days, it performs one full upload weekly to keep data fresh. This replaces the fixed 00:00/06:00/12:00/18:00 (agent local time) schedule and helps avoid missed scans/uploads when an agent is offline at those exact times.
Scan on demand (rolling out): The agent can now accept scan-on-demand requests and complete a full local scan within ~15 minutes. We’ll be enabling the UI experience in Vulnerability Management over the coming weeks; the agent-side capability is included in this release.
Deployment
No action is required for deployment as modern agents will update automatically. To confirm the update, check that 6.11.2 is the only subfolder under \Msp Agent\components\software-scanner.
Thanks for partnering with us and we appreciate your feedback and your continued trust in Vulnerability Management.
This release delivers focused improvements across usability, compliance, and platform experience, helping IT teams manage their environments more efficiently and with greater confidence. With enhancements to navigation, support workflows, and compliance readiness, N-central 2026.1 continues to simplify day-to-day operations while maintaining the stability teams rely on.
Highlights include:
CMMC-ready N-central version – Supporting compliance-driven, on-premises environments
UI and navigation refresh – Cleaner layouts and improved usability across high-traffic workflows
Authenticated in-product support chat – A more secure and seamless support experience
NetPath end-of-life – Streamlining the platform by retiring legacy functionality
N-sight now makes it easier for partners to manage access, reduce friction for technicians, and keep user permissions aligned with their identity policies.
With support for Microsoft Entra ID through N-able Login, partners can extend their existing single sign-on and identity management standards to N-sight. This helps ensure the right people have access at the right time, without adding manual overhead, while creating a more consistent sign-in experience across N-sight, other N-able products, and the broader tools partners already rely on.
N-sight supports Microsoft Entra ID as an authentication provider through N-able Login, allowing partners to configure and manage identity access directly within N-sight.
What this enables
Partners can configure Microsoft Entra ID as an external identity provider for N-able Login directly from within N-sight.
Users can be automatically provisioned and deprovisioned based on existing Entra ID workflows, helping ensure access stays aligned with internal identity policies.
Once provisioned via Entra ID, users are created in N-sight and appear in User Management with the role set to Pending Configuration.
A Superuser or Agent Key user must assign an appropriate N-sight role before access is granted.
If a provisioned user attempts to sign in without an assigned N-sight role, access is denied, and an authentication error is returned.
After a valid N-sight role is assigned, the user is redirected to Microsoft Entra ID for authentication and can sign in successfully.
Important to note
Authentication is handled by Microsoft Entra ID.
Authorisation and access control remain governed by N-sight roles.
Agent Key & Resellers users cannot be created or managed through Entra ID !
Several targeted updates are rolling out to N-sight in the coming days, focused on day‑to‑day usability for technicians and operational reliability for partners. These include a refreshed Windows System Tray icon, improved Windows performance monitoring defaults, a new Windows RC Agent, and confirmation that Take Control is FIPS 140‑3 compliant.
Improved Windows System Tray icon
Requires Windows RC Agent 10.15.2
Based on partner feedback, the Windows System Tray icon has been updated to improve visibility on newer operating systems, particularly Windows 11, where lighter backgrounds made the previous icon harder to see.
The refreshed icon is designed to be clearly visible in both light and dark mode and is supported across all currently supported Windows operating systems.
Improvements to the Performance Monitoring Checks Requires Windows 10.15.2, Agent
The new Windows RC Agent updates the default threshold settings for Performance Monitoring Checks to better reflect modern system capacity and performance expectations. The result is fewer unnecessary alerts triggered by low thresholds that no longer align with today’s hardware profiles.
As part of this update:
The Memory Usage check now defaults the non‑paged memory limit to 2500 MB.
Average committed bytes now default to 1.5 times physical RAM.
These changes help reduce alert noise while preserving meaningful visibility into system performance.
Take Control FIPS 140-3 Compliance
Take Control is confirmed to be compliant with FIPS 140‑3, supporting partners operating in environments with stricter security and compliance requirements.
We are introducing new visibility and diagnostics that help teams quickly understand whether endpoints are fully remediated after patching and why devices restart or power off.
A new version of the Patch Management Engine is being made available to N-central and N-sight. This release includes fixes focused on improving patch metadata accuracy, handling of new Microsoft update formats, and overall patch detection reliability.
Improvements Included
Improved Windows Server patch metadata accuracy: Resolves an issue where incorrect Windows Server version metadata could be reported from PME to the patch metadata service, potentially affecting patch applicability detection. (PMCM-11226)
Improved handling of Cumulative Update uninstall operations using DISM: Addresses scenarios where newer Microsoft Cumulative Update naming formats could prevent uninstall operations from correctly identifying applicable updates. (PMCM-11277)
Improved support for new Microsoft Out-of-Band (OOB) update titles: Ensures that newer OOB update naming formats can be correctly parsed and included in patch metadata processing. (PMCM-11295)
Improved PME008 error code handling: Updates PME error handling to better support newer Windows Update error scenarios and improve diagnostic clarity. (PMCM-11350)
We’re excited to announce the public preview of our new scripting environment, delivered as part of the Script Hub experience, built on a modern infrastructure and designed to make it easier for technicians to create, manage, and run scripts across Windows, Mac and Linux devices.
This release introduces three core capabilities:
Script Repository: Create, upload, edit, and view PowerShell, PowerShell Core, Bash, Shell and Python scripts
Run Script: Execute scripts on demand for individual Windows, macOS, and Linux devices directly from the Assets view
View Task Output: Access execution status, timestamps, and downloadable task output from a dedicated Scripts tab in the Assets view
Script Repository
The new centralised Script Repository accelerates how teams build, organize, and reuse scripts across operating system environments. It helps bring clarity, efficiency, and consistency to script management. The repository includes:
A built-in script editor which supports collaborative editing and input/output parameters
Script categorisation by Type and Operating System, with assignment to Service Organisations, Customers, or Sites
Search and filtering options to help you quickly find the right script when needed
Support for PowerShell, PowerShell Core, Shell, Bash and Python script types
The Script Repository is accessible from the left-hand navigation under ‘Script Repository’.
This release focuses on security hardening, communication reliability, and overall stability improvements across Take Control Standalone agents. While no new end‑user features were introduced, both Windows and Linux agents received important updates to strengthen backend communication, encryption, and operational stability.
N-able considers various features and functionality prior to any final generally available release. As such, comments given in this forum are not (nor should they be interpreted to be) a commitment from N-able that it will deliver any specific feature or, if it delivers such feature, any time frame when that feature will be delivered. N-able is always trying to improve and enhance its products. All discussions herein are based upon product team current interests, and product team plans and priorities can change at any time.
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