Author Archives: Júlio Barbas

MSP Manager: Ticket Search Improvements

Posted on August 10, 2026 by Júlio Barbas

Ticket search in MSP Manager has been significantly improved. Results are now more complete, better ranked, and faster — making it easier to find the right ticket whether you’re searching by keyword, ticket number, customer name, or a phrase from … Continue reading →

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MSP Manager: Service Plan & Ticketing Improvements

Posted on August 5, 2026 by Júlio Barbas

This release introduces a set of improvements to how service items and service plans are managed in MSP Manager. The updates focus on three areas: better visibility into expired service items, uninterrupted ticketing workflows, and greater flexibility when configuring the … Continue reading →

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Take Control Release – Integrated Mac Agent 6.00.74

Posted on July 27, 2026 by Júlio Barbas

This release includes stability improvements and bug fixes for the Take Control Mac Agent. Fixes

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Automation Manager Release – PowerShell 7 Support and Improved Script Editing Experience

Posted on July 23, 2026 by Júlio Barbas

We’re introducing significant improvements to Automation Manager, making it easier to build, maintain, and modernize automation policies. This release adds support for PowerShell 7 through a new automation object, while also delivering a much improved script editing experience for Automation … Continue reading →

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Patch Management Engine (PME) 2.13.18 – General Availability

Posted on July 20, 2026 by Júlio Barbas

A new version of the Patch Management Engine is being made available to N-central and N-sight. This release focuses on improving patching reliability, scan accuracy, installer compatibility, and troubleshooting capabilities across supported environments. Customers can benefit from improved diagnostics, more … Continue reading →

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Take Control Release – Standalone Mac Agent 6.00.73

Posted on July 2, 2026 by Júlio Barbas

This release includes important stability and connectivity fixes for the Take Control Mac Agent. Fixes

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Patch Management Engine (PME) 2.13.17 – General Availability

Posted on July 1, 2026 by Júlio Barbas

A new version of the Patch Management Engine is being made available to N-central and N-sight. This release focuses on improving checkpoint update detection ahead of Cumulative Update installation and enhancing download fallback behaviour for devices on slow or congested … Continue reading →

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Patch Management Engine (PME) 2.13.17 – Release Candidate

Posted on June 24, 2026 by Júlio Barbas

A new version of the Patch Management Engine is being made available to N-central as a Release Candidate. This release focuses on improving checkpoint update detection ahead of Cumulative Update installation and enhancing download fallback behaviour for devices on slow … Continue reading →

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Take Control Release – Android Console and Applet

Posted on June 22, 2026 by Júlio Barbas

What’s New Keyboard Input Support for Android Remote Control: Technicians can now type text directly into the remote Android device during a session. Combined with the existing tap and swipe support, this makes it possible to complete most common support … Continue reading →

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Take Control Release – Integrated Win Viewer 7.50.30

Posted on June 16, 2026 by Júlio Barbas

This release delivers security updates, platform improvements, and stability fixes for the Windows Viewer across N-central and N-sight integrations. Security & Compliance Fixes

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