Author Archives: Anja Ward

N-central & N-sight: Improvements to Linux Reboot Status, New Reboot Workflow Enhancement, More Dynamic Tagging Filtering Options 

Posted on May 14, 2026 by Anja Ward

Updates are now available across Assets and Device Workflows. These improve visibility into device state, expand the asset data available for tagging and automation, and streamline common navigation and reboot actions. Details are outlined below.  ‘Reboot required’ status now available for Linux  The ‘Reboot required’ asset status is now available for Linux … Continue reading →

Posted in N-sight | Comments Off on N-central & N-sight: Improvements to Linux Reboot Status, New Reboot Workflow Enhancement, More Dynamic Tagging Filtering Options 

N-sight & N-central: Enhanced Reboot Controls for Windows and macOS  

Posted on April 17, 2026 by Anja Ward

N-sight and N-central now offer enhanced reboot controls from Assets View, giving technicians greater flexibility while reducing disruption for end users.  What’s new  When rebooting a Windows or macOS device from the Assets View, technicians can now give end users the option … Continue reading →

Posted in N-central, N-sight | Tagged , | Comments Off on N-sight & N-central: Enhanced Reboot Controls for Windows and macOS  

New Script Repository and On-Demand Script Execution for N-sight and N-central, Now in Public Preview! 

Posted on March 6, 2026 by Anja Ward

We’re excited to announce the public preview of our new scripting environment, delivered as part of the Script Hub experience, built on a modern infrastructure and designed to make it easier for technicians to create, manage, and run scripts across Windows, Mac and Linux devices. … Continue reading →

Posted in N-central, N-sight | Comments Off on New Script Repository and On-Demand Script Execution for N-sight and N-central, Now in Public Preview! 

MSP Manager: Older Customer Portal No Longer in Use from Wednesday 5th November

Posted on November 3, 2025 by Anja Ward

Please note that from Wednesday 5th November the old customer portal URL will no longer be available following the new customer portal release in April.  We thank all the partners who moved their customers to use the new portal. For … Continue reading →

Posted in MSP Manager | Comments Off on MSP Manager: Older Customer Portal No Longer in Use from Wednesday 5th November

N-sight Enhancements: Patch Management Feature Status Column, Password Prompt Changes, Windows Service Checks Streamlining 

Posted on October 8, 2025 by Anja Ward

These updates reflect product enhancements guided by the direct input of our partners, enabling us to focus development efforts on what matters most in real-world environments. We value the trust placed in us and, where possible, actively translate operational feedback … Continue reading →

Posted in N-sight | Comments Off on N-sight Enhancements: Patch Management Feature Status Column, Password Prompt Changes, Windows Service Checks Streamlining 

N-sight: North Pane to Assets View Deeplink Improvement

Posted on August 27, 2025 by Anja Ward

As we are continuing to add more information to the Ecoverse Assets View, we want to make it easier for users in the North Pane to access this additional information. New Metrics (CPU and Memory Usage) were recently released and … Continue reading →

Posted in N-sight | Comments Off on N-sight: North Pane to Assets View Deeplink Improvement

N-sight: Report Improvements, Standard Remote Background Manager and Windows Agent Upgrade Improvements

Posted on July 16, 2025 by Anja Ward

We are pleased to announce a few updates to N-sight in the coming days: report improvements based on partner feedback, Standard Remote Background Manager for all N-sight users, and improvements to the agent upgrade process.  Feature Policy Report – Introduction … Continue reading →

Posted in N-sight | Comments Off on N-sight: Report Improvements, Standard Remote Background Manager and Windows Agent Upgrade Improvements

MSP Manager: Old Customer Portal Retirement

Posted on May 29, 2025 by Anja Ward

Following the release of the New Customer Portal in MSP Manager, please note that the old Customer Portal will be retired and will no longer be available on or soon after 30 June 2025.   To ensure that your customers continue … Continue reading →

Posted in MSP Manager | Comments Off on MSP Manager: Old Customer Portal Retirement

MSP Manager: New Customer Portal

Posted on April 2, 2025 by Anja Ward

We are excited to introduce the new Customer Portal, designed to make your client’s support experience smoother and more efficient. This new portal provides your clients with access to: We are confident that this new Customer Portal will enhance both … Continue reading →

Posted in MSP Manager | Comments Off on MSP Manager: New Customer Portal

N-sight: Active Issues Upgrade, New Automation & Monitoring Scripts, Dialog Speed Improvements and Patch Updates

Posted on April 2, 2025 by Anja Ward

In today’s update, we are pleased to announce an upgrade to the Active Issues view, making it easier to organize and address failing checks at scale, plus the addition of five more automation cookbook scripts, including an easy way to … Continue reading →

Posted in N-sight | Comments Off on N-sight: Active Issues Upgrade, New Automation & Monitoring Scripts, Dialog Speed Improvements and Patch Updates