Category Archives: Passportal

Passportal Outage Update

Passportal Outage Update  N-able™ Passportal™ has had multiple outages since August 12 for its U.S. customer base. We want to assure you that we understand that this is unacceptable; we know you, your business, and your customers rely on our software to operate daily, and we take that responsibility very seriously.  … Continue reading

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Passportal Webportal 2021.9.15, Agent 4.8.0.0, Browser Extension 3.20.10 and Backup Utility 2.9.0.3

Webportal 2021.9.15 Customer Bugs FIXED – Issues around Automated Workflows not triggering FIXED – Display issues on first page of Runbook generation FIXED – N-Central synced Assets unlinking themselves from other documents FIXED – Inability to access Assets tab FIXED … Continue reading

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Passportal Webportal Release 2021.9.1

This release is a mix of new functionality and bugs New Functionality Bulk direction change option introduced for AD synced credentials. Now you can quickly bulk change the sync direction without needing to change each credential inidividually Customer Bugs FIXED: … Continue reading

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Passportal Release 2021.8.4

New Additions Search result icons now match their respective category to aid in further identification of documents via our global search Folders will now display the amount of active contents that the user has access too. This will include the … Continue reading

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Passportal Release 2021.7.21

New Feature Adds Counters beside every different credential/documentation category within clients and the company vault. Allowing our partners a quick reference to the state and contents within the categories. Post Import Table to assist in the identification of errors encountered … Continue reading

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N-Able Passportal – Service Update 2021.7.14 & Mobile App 1.9.4

Service Update 2021.7.14 Functionality Updates: Clicking on the name of a template will now take the user into the template instead of having to go through the ‘Actions’ menu. Added a “Contact Us” button to the main login screen of … Continue reading

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Passportal Update – Post Import Log Table V1 and Service Update

Passportal has released an update to our document importer providing our partners visibility into where all errors occurred during their portal import. This table will show you exactly where in each csv the errors occurred preventing that credential/documentation piece from … Continue reading

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Passportal Feature Update: Temporary Removal of One-Way Azure Sync

Passportal strives to discover potential vulnerabilities or weaknesses in our products and work to eliminate the risk of bad actors successfully exploiting such vulnerabilities. After a close internal analysis of the Azure® and Microsoft 365™ sync feature that allows you … Continue reading

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Passportal Update – Webportal 2021.6.9 and Extension 3.18.0

Bugs & Improvements Change ‘TOTP code’ label to ‘TOTP secret key’ Update to Slack webhook url Global search lists articles with restricted access Empty grey square taking up screen space on import screen

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N-Able Passportal – Service Update and new features for Browser Extension 3.17.0

Passportal service update has addressed the following bugs: Automated Workflows – Dynamic Tags not working Automated Workflows – Running against disabled clients SW RMM – Assets synced not being updated with new information Autotask PSA – Stopped syncing assets Autotask … Continue reading

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