Category Archives: Mail Assure

Migration of Microsoft 365 Sync Permissions for Mail Assure

Partners using N-able Mail Assure’s “Microsoft 365 Sync” feature will see a notification when navigating to the “Domains overview” page advising them to migrate their sync authorisation. This migration is required by Microsoft, and unfortunately cannot be automated or done … Continue reading

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N-able Mail Assure: August 22 Features and Updates Release

I’m very pleased to announce that the latest update for Mail Assure is available as of August the 22nd. We have a large number of improvements included in this update, as well as the usual bug fixes and performance improvements. … Continue reading

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Mail Assure domain change postponed until 1st August 2021

The change from my.swmailassure.com to securemail.management, originally scheduled for the 25th of July, has been post-poned until the 1st of August. We apologise for any inconvenience this causes. Please see the original announcement for more details regarding this change.

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New Mail Assure domain coming 1st August 2021

In the journey to becoming N-able, the Mail Assure domain is changing from my.swmailassure.com to securemail.management. The new domain will go live on Sunday the 1st of August, 2021. Partners should continue to log in to Mail Assure via the … Continue reading

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Mandatory 2FA Coming Soon to Mail Assure

N-able Mail Assure partners will be required to enable 2FA in order to access the dashboard, as of the 30th of May, 2021. Continue reading

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N-able Mail Assure: April 18 Features and Updates Release

What’s new this week:  When you need to remove the Microsoft 365 sync for a partner – for example, if they have moved to another provider – there’s now a simple to use “Remove sync” button on the Domains overview … Continue reading

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N-able Mail Assure March 2021 Update: New login

Great news! We are moving all customers to the new Mail Assure interface this month. This update provides access to an updated dashboard and multiple new features: Microsoft 365 domain and mailbox sync New, improved UI and dashboards with easier … Continue reading

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Final Reminder: Certificate Upgrade

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** March 3, 2021 As we have communicated, the digital certificate for our SolarWinds MSP products will … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Final Reminder: Certificate Upgrade

UPDATE: Digital Certificate Revocation Date Change

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** As an update to our previous notification, we have just received an extension on the revocation … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on UPDATE: Digital Certificate Revocation Date Change

Digital Certificate Update for MSP Products

As posted here: https://status.n-able.com/2020/12/17/digital-certificate-update-for-msp-products/, we made the decision to digitally re-sign some of our products and have requested (and received) a new digital certificate, which reflects a recertification of the authenticity of SolarWinds products, both current and future. As an … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Digital Certificate Update for MSP Products