Category Archives: Mail Assure

New Mail Assure domain coming 1st August 2021

In the journey to becoming N-able, the Mail Assure domain is changing from my.swmailassure.com to securemail.management. The new domain will go live on Sunday the 1st of August, 2021. Partners should continue to log in to Mail Assure via the … Continue reading

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Mandatory 2FA Coming Soon to Mail Assure

N-able Mail Assure partners will be required to enable 2FA in order to access the dashboard, as of the 30th of May, 2021. Continue reading

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N-able Mail Assure: April 18 Features and Updates Release

What’s new this week:  When you need to remove the Microsoft 365 sync for a partner – for example, if they have moved to another provider – there’s now a simple to use “Remove sync” button on the Domains overview … Continue reading

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N-able Mail Assure March 2021 Update: New login

Great news! We are moving all customers to the new Mail Assure interface this month. This update provides access to an updated dashboard and multiple new features: Microsoft 365 domain and mailbox sync New, improved UI and dashboards with easier … Continue reading

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Final Reminder: Certificate Upgrade

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** March 3, 2021 As we have communicated, the digital certificate for our SolarWinds MSP products will … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Final Reminder: Certificate Upgrade

UPDATE: Digital Certificate Revocation Date Change

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** As an update to our previous notification, we have just received an extension on the revocation … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on UPDATE: Digital Certificate Revocation Date Change

Digital Certificate Update for MSP Products

As posted here: https://status.n-able.com/2020/12/17/digital-certificate-update-for-msp-products/, we made the decision to digitally re-sign some of our products and have requested (and received) a new digital certificate, which reflects a recertification of the authenticity of SolarWinds products, both current and future. As an … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Digital Certificate Update for MSP Products

Digital Certificate Update for MSP Products

As you know, our systems experienced a supply chain attack on SolarWinds® Orion® Platform software, 2019.4 HF 5, 2020.2 with no hotfix installed,and 2020.2 HF 1. Based upon our current investigation, we have found no evidence that our SolarWinds MSP … Continue reading

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Digital Certificate Update for MSP Products

SolarWinds Mail Assure: December 1 Features and Updates Release

Changelog: We are recommending upgrading to more modern web browsers like Microsoft Edge, Google Chrome, and Mozilla Firefox. Using Microsoft Internet Explorer and Microsoft Edge Legacy is no longer supported, and users may experience issues with the SolarWinds® Mail Assure … Continue reading

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SolarWinds Mail Assure: November 2 Features and Updates Release

Changelog: We updated TLS cipher preference for SMTP (MMA-4475). Also the Microsoft 365 sync wizard now shows which tenant the admin is connected to, and prevents accidentally connecting the admin to a different tenant, which would prevent access to the … Continue reading

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