Category Archives: EDR

Introducing N-zo Assist for N-ableMe: Faster Answers, Right When You Need Them

Posted on July 20, 2026 by Joe Kern

N-zo Assist is a new AI-powered support experience now available in N-ableMe. It lets you ask product questions in plain language, get pointed straight to the right knowledge base article or documentation, and still reach a live support representative or … Continue reading →

Posted in Adlumin, Automation Manager, Cove Data Protection, DNS Filtering, EDR, Mail Assure, MSP Manager, N-central, N-sight, Passportal, Risk Intelligence, Take Control, Vulnerability Management, Web Protection | Comments Off on Introducing N-zo Assist for N-ableMe: Faster Answers, Right When You Need Them

Important: Updated Egress IP Addresses for Singularity Marketplace Integrations

Posted on July 20, 2026 by pavanmudalagi

SentinelOne is migrating Singularity Marketplace services to a new environment. As part of this move, the outbound (egress) IP addresses used by Marketplace integrations to connect to third-party tools are changing. If you have firewall rules, IP allowlists, or other … Continue reading →

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Advisory: SentinelOne Agent Flagging Older Agent Files as Malicious (Post 25.2 Upgrade)

Posted on May 26, 2026 by pavanmudalagi

We’re aware of an issue impacting environments where the SentinelOne agent has been upgraded from version 25.1 to 25.2. In some cases, the updated SentinelOne agent (v25.2) is incorrectly identifying components of the older agent as malicious, specifically flagging them … Continue reading →

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SentinelOne Windows Agent Installer Update: Installation Method Change

Posted on May 13, 2026 by pavanmudalagi

Starting with SentinelOne Windows Agent 25.2 SP1 / 25.2.5.437, the standard EXE installer no longer supports the previous double-click GUI flow for entering the site token. Previously, admins could double-click the EXE installer and paste the token into a prompt. Going forward, the EXE … Continue reading →

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SentinelOne is deprecating legacy Deep Visibility and S1QL 1.0 Starting February 15, 2026

Posted on February 13, 2026 by pavanmudalagi

SentinelOne is deprecating Legacy Deep Visibility and S1QL 1.0 custom detection rules. This change impacts both API-based integrations and in-app workflows that still rely on legacy capabilities. You can continue using Deep Visibility Enhanced in the Management Console and Event … Continue reading →

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SentinelOne Cloud Infrastructure Migration

Posted on February 13, 2026 by pavanmudalagi

SentinelOne will be migrating customer environments to an updated cloud infrastructure in the coming weeks to further enhance platform stability and security. Ahead of your scheduled maintenance, a banner notification will appear in your SentinelOne Management Console confirming your migration … Continue reading →

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Upcoming SentinelOne Platform TLS/SSL Certificate Update

Posted on January 7, 2026 by pavanmudalagi

SentinelOne has informed partners that they will be updating the TLS/SSL certificates used by the SentinelOne platform, moving from DigiCert to Sectigo. This change will be rolled out in phases between January 18 and February 8, 2026. For most customers, … Continue reading →

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EDR “S-25.3.3” Console Release: Sunday October 19th

Posted on October 17, 2025 by pavanmudalagi

We are pleased to announce that on Sunday, October 19th, the following SentinelOne consoles will be upgraded to version S-25.3.3: https://euce1-nabl8.sentinelone.net https://usea1-swprd1.sentinelone.net https://usea1-swprd2.sentinelone.net https://usea1-nabl9.sentinelone.net https://euce1-swprd2.sentinelone.net This upgrade has lot new improvements and also it is a necessary step for the … Continue reading →

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EDR Advance Notice: Maintenance Window & Release Schedule Update

Posted on October 9, 2025 by pavanmudalagi

Starting Sunday, October 26th, all EDR users on the consoles listed below will begin receiving console and agent releases aligned with the SentinelOne Release Schedule. This alignment ensures that all EDR environments benefit from a consistent and predictable release cadence, … Continue reading →

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Upcoming Policy Update: Auto-Enabling Local Upgrade/Downgrade in SentinelOne Consoles

Posted on September 18, 2025 by pavanmudalagi

Effective Date: September 28, 2025Applies to: All SentinelOne EDR Customers Summary: To align with SentinelOne’s platform-wide enhancements and strengthen endpoint security, N-able will automatically enable the “Local Upgrade/Downgrade Authorization” policy toggle at the account/site level across all SentinelOne consoles starting September 28, 2025. This follows our earlier … Continue reading →

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