Category Archives: Risk Intelligence

Final Reminder: Certificate Upgrade

Posted on March 3, 2021 by carlagajdecki

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** March 3, 2021 As we have communicated, the digital certificate for our SolarWinds MSP products will … Continue reading →

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UPDATE: Digital Certificate Revocation Date Change

Posted on December 18, 2020 by carlagajdecki

Update March 8, 2021 The digital certificate for our SolarWinds MSP products has been revoked, as of 7:00PM EST on March 8, 2021. *********************************************************************************** As an update to our previous notification, we have just received an extension on the revocation … Continue reading →

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on UPDATE: Digital Certificate Revocation Date Change

Digital Certificate Update for MSP Products

Posted on December 18, 2020 by carlagajdecki

As posted here: https://status.n-able.com/2020/12/17/digital-certificate-update-for-msp-products/, we made the decision to digitally re-sign some of our products and have requested (and received) a new digital certificate, which reflects a recertification of the authenticity of SolarWinds products, both current and future. As an … Continue reading →

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, N-central, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Digital Certificate Update for MSP Products

Digital Certificate Update for MSP Products

Posted on December 17, 2020 by carlagajdecki

As you know, our systems experienced a supply chain attack on SolarWinds® Orion® Platform software, 2019.4 HF 5, 2020.2 with no hotfix installed,and 2020.2 HF 1. Based upon our current investigation, we have found no evidence that our SolarWinds MSP … Continue reading →

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, Mail Assure, MSP Anywhere, MSP Mail, MSP Mail release notes, MSP Mail service updates, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Passportal, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices, Take Control | Comments Off on Digital Certificate Update for MSP Products

SolarWinds Risk Intelligence: Release 2.21

Posted on August 6, 2019 by Rob Douthitt

We’re pleased to let you know that we have just released a new Risk Intelligence update that contains a new installation feature and few bug fixes.

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SolarWinds Risk Intelligence: Release 2.20

Posted on July 3, 2019 by Rob Douthitt

We’re pleased to let you know that we have just released a new Risk Intelligence update that contains a few bug fixes.

Posted in MSP Remote Monitoring & Management release notes, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates | Comments Off on SolarWinds Risk Intelligence: Release 2.20

SolarWinds Risk Intelligence: Update Release, 17-May

Posted on May 17, 2018 by Rob Douthitt

We’re pleased to introduce the new Risk Intelligence Expanded Data Breach Risk Scan (ExDBRS). Today, we will add this new scan to the RMM Risk Intelligence policies and the Risk Intelligence standalone products. The Expanded Data Breach Risk Scan will … Continue reading →

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SolarWinds Risk Intelligence: Update Release, 12-April

Posted on April 12, 2018 by Rob Douthitt

We’re pleased to share the latest set of updates for SolarWinds Risk Intelligence. What’s new: All analytic reports will now show a rolling 1-year time period. This will reduce the volume and improve the focus of scan data added to the … Continue reading →

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January 23rd: Support System Outage – RESOLVED

Posted on January 23, 2018 by Eric Harless

As you may know, Salesforce is experiencing a widespread outage. As a result, some customers are experiencing intermittent error messages when trying to reach/access support via all support channels.

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Wi-Fi Security Compromise:

Posted on October 16, 2017 by Eric Harless

Researchers have detected a vulnerability through which Wi-Fi Protected Access II (WPA2) handshake traffic can be manipulated to induce nonce and session key re-use, resulting in key re-installation by a wireless access point (AP) or client.

Posted in Backup & Recovery, Backup & Recovery (N-Central), Backup & Recovery (RMM), Backup & Recovery (Standalone), Backup & Recovery release notes, Backup & Recovery service updates, MSP Mail, MSP Mail service updates, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, MSP Service Desk, MSP Service Desk release notes, MSP Service Desk service updates, Risk Intelligence, Risk Intelligence release notes, Risk Intelligence service updates, Security Notices | Comments Off on Wi-Fi Security Compromise: