Category Archives: Passportal

Advance Notice – Performance Update to User Sessions

Wednesday, January 26 N-able will be pushing a release to further improve Passportal´s performance, optimizing how user sessions are stored and handled. This update will require users to reauthenticate, and any users logged in during the release will be required … Continue reading

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Apache Log4j Vulnerability – Updated 1:00 p.m. EST, December 22, 2021

Updated: December 21, 2021 Risk Intelligence deployed appropriate patches as of 4 1.m. EST December 21, 2021. Original Post: As you may know, a vulnerability within the Apache Log4j tool was identified on Friday, December 10, 2021 – tracked as CVE-2021-44228. … Continue reading

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Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

Updated 2:30 p.m. EST, December 20, 2021 The Apache Software Foundation (ASF) has rolled out another update – version 2.17.0 – for its Java-based open-source logging library Log4j to address a third security vulnerability first discovered December 10, 2021. In response, … Continue reading

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Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

Updated 2:30 p.m. EST, December 20, 2021 The Apache Software Foundation (ASF) has rolled out another update – version 2.17.0 – for its Java-based open-source logging library Log4j to address a third security vulnerability first discovered December 10, 2021. In response, … Continue reading

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N-able Passportal Release Summary 12-01-2021

Please find the consolidated view of the 12/01/2021 release to the US region. We have temporarily disabled the quick navigation for the recent user activity for partners on our US cluster. You will still be able to access this information … Continue reading

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N-able Passportal Release Summary 11-24-2021

We are happy to announce the release of editable column headers for N-able Passportal. This new feature will bring improvement to functionality and UI enhancements for improved ease of use. Please find the consolidated view of the releases for Passportal … Continue reading

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Passportal Performance Update 11-18-2021

N-able™ Passportal™ experienced degraded service and timeouts during a release window Wednesday, November 17 and Thursday, November 18 on our US Cluster. On November 17 the N-able DevOps team identified a proxy configuration error causing increased load times and timeouts starting … Continue reading

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Passportal Release Summary and Performance Update 11-12-2021

Please find the consolidated view of the releases for Passportal – these have gone out over the past weeks to: improve our performance ensure a more reliable service continuously improve the experience for our partners/users Please find the detailed summary … Continue reading

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Passportal Outage Update

The U.S. Passportal system remains stable and available since October 6 at approximately 9 am ET, and all business-critical features are performing normally. Please keep in mind that this outage is directly linked to performance and availability and is not … Continue reading

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Passportal Outage Update

Passportal has remained stable since approximately 8:50 AM ET 10/6 and functionality is restored. We are continuing to monitor to help optimize performance and stability. We will keep you updated via our: Uptime page Status blog Please keep in mind that … Continue reading

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