Release Take Control Windows Console 7.00.42

We are very pleased to announce the new version of the Take Control Windows Console 7.00.42, including internal updates to work with integrations, and bug fixes.

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Passportal Release -TOTP QR code uploader

New feature – TOTP QR code uploader

We are excited to announce we have added the ability to upload a TOTP code to a credential, This simplifies the process and allows us to abstract the TOTP code needed directly within the credential.

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N-sight Patch Management Update


We are happy to announce an exciting improvement coming to N-sight Patch Management in the coming weeks. Exact dates will be communicated to you via email and in-app messaging.

Why is the patch management being updated?

Historically patches have been approved by severity. The severity of patches was provided by Microsoft however an increasing number of patches are being released with no severity attached to them. This meant potentially important patches may not be auto-approved.

N-sight’s patch management is being updated to provide the capability to automate patching based on Microsoft classifications, including critical updates, drivers, feature packs, or any other Microsoft patch classification. Furthermore, our new patch engine will allow automatic approval of around 100 of the most popular applications we find on devices monitored by N-sight, ensuring that your clients’ devices are up-to-date, stable, and secure.  

What benefits will you see from this update? 

This update provides the following benefits: 

Key features of the update:



  1. A. The “Microsoft Approvals” tab allows you to auto-set specific patch types with more control than ever, using all Microsoft patch classifications.
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Release Take Control Admin Area V2.5.24012023

We are very pleased to announce the new version of Take Control for Admin Area with the New technician manager V2.5.24012023.

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CUH Simpler Everyday Operations

One of the key features of Cloud User Hub is that it’s a single portal multi-tenant solution. Instead of jumping around dozens of different Microsoft portals, and giving all your technicians Partner Centre access or managing hundreds of credentials for individual tenant access, you can do everything from within Cloud User Hub. Find the action you want to take from the library of Command Blocks, select the organisations, and the users, and schedule or execute the job.

Sometimes, though, you just need to close off a password reset ticket. For these simple, everyday, tasks, where you need to take some action on a single user, navigating through the Command Block library was a little inconvenient. With our latest release, available now, we’ve solved this.

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Introducing Cove 23.1

We are happy to announce today’s release of Cove Data Protection version 23.1. This release brings enhancements to the management console, including the ability to custom name both the management dashboard and the Backup Manager agent.

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Web Protection: Scheduled Maintenance starting Tuesday January 17th  (APAC region only)

Please note that starting on Tuesday January 17th we will be publishing an update for Web Protection. This maintenance window will take place in APAC region only. This update targets infrastructure improvements.

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N-sight RMM: Patch Management Engine Upgrade, Monitoring Templates Improvement, New Mac RC Agent 

We’re pleased to let you know that we have a few updates going out in N-sight RMM, including a significant Patch Management upgrade, an improvement to Monitoring Templates, along with general performance enhancements. Here’s a summary of this week’s release: 

Patch Management Engine v2.8 GA 

The latest Patch Management set of enhancements adds support for installing Microsoft Feature Upgrades via the so-called enablement package provided by Microsoft. By supporting enablement packages, N-sight’s patch solution can greatly reduce the file size and install times associated with Feature Upgrades. For more information, check out this recent blog post.  

More control over Windows Service Checks for new device installs 

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N-central Mac Agent Release 1.3.0 – 17th January

We will be releasing a new Mac Agent this week on Tuesday, 17th of January

What’s in 1.3.0

FEATURE: Agent 1.3.0 now allows the executing of any type of script via Task Execution (previously shell scripts only)

BUGFIX: Improving server-agent communication with FQDN (requires Server 23.2 – coming soon)
BUGFIX: Fixed an issue where the silent install script didn’t work if the .dmg was mounted

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Advance Notice: EDR Mac and Linux Agent Update to 22.3

We are pleased to announce that Monday, January 9, the Endpoint Detection and Response (EDR) product will be releasing new agents for both Mac and Linux. The Mac agent will see an update to 22.3 GA (22.3.3.6466) and the Linux agent will see an update to 22.3 GA (22.3.3.11). We strongly recommend upgrading these agents as soon as possible to provide the maximum level of protection available.

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