Advance Notice – Performance Update to User Sessions

Wednesday, January 26

N-able will be pushing a release to further improve Passportal´s performance, optimizing how user sessions are stored and handled. This update will require users to reauthenticate, and any users logged in during the release will be required to log back in.

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N-able Backup Release 22.1

N-ableTM Backup release 22.1 brings numerous UI enhancements for a better user experience, continued performance improvements to Backup for Microsoft 365, and improvement to the automated Recovery Testing feature.

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Advanced Notice: EDR and Intune Update scheduled for release Wednesday, January 26

Please be advised N-central Integrated EDR users and Intune can expect to see a new Ecosystem Agent (version 2.2.2) installed on Wednesday, January 26 at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release is the following:

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Advanced Notice: EDR Update scheduled for release Wednesday, January 26

Please be advised RMM Integrated EDR users can expect to see a new Ecosystem Agent (version 2.2.2) installed on Wednesday, January 26 at 1pm EST. It may take up to 4 hours to appear in your dashboard. Available with this release is the following:

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N-able RMM: Service Release with new Mac RC Agent, Server 2022 Support

We’re pleased to let you know that we have just released a new Mac RC agent (v3.8.1), with an improvement to iOS device enrolment and an update to the Daemon Checks for Mac workstations.

We’re also pleased to confirm that RMM now fully supports Windows Server 2022.

In addition, note the recent updates to Patch Management, with upgrades to disk encryption handling and Chrome patching – more information can be found here.

Lastly, here is another reminder that in the coming days we will be making 2FA mandatory for all RMM logins.

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N-able RMM: Mandatory 2FA Coming Soon – REMINDER

As previously announced, from 21 January, users will be required to use 2FA when logging into RMM.

Here is a reminder of the details:

In keeping with industry best practices to help protect you and the devices you manage, users of N-able RMM will be required to enable two-factor authentication (2FA) in order to continue using the product.

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Release Take Control Windows Console 7.00.30 – Video Uploader

We are very pleased to announce the new version of the Take Control Windows console with the new functionality Video uploader.

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Patch Management Engine (PME) Update

We are pleased to announce the upcoming release of the Patch Management Engine (PME) v2.5.0 scheduled for Tuesday, January 18th 2022

This release contains a number of improvements and bug fixes. The key changes within this build are as below:


Handle Feature Upgrades when 3rd party AV Disk Encryption is enabled

Starting with the Windows 10 Anniversary Update release, Microsoft provides new command line parameters which specify the path to a folder that contains encryption drivers for a computer that has third-party encryption enabled. Leveraging this will reduce the possibility of encountering errors during the upgrade.

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Release Take Control Admin Area V2.5.11012022

We are very pleased to announce the new version of the Take Control admin area, which includes german translation for Applets, the removal of 2FA from technicians log in, and installer repository improvements.

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ADVANCE NOTICE: EDR Windows and Linux Agent Update Wednesday, January 12

We are pleased to announce that Wednesday, January 12, the Endpoint Detection and Response (EDR) product will be releasing new agents for both Windows and Linux. The Windows agent will see an update to 21.7 SP1 (21.7.4.1043) and the Linux agent will see an update to 21.10 GA (21.10.3.3). We strongly recommend upgrading these agents as soon as possible to provide the maximum level of protection available.

New and improved in Windows 21.7 SP1 (21.7.4.1043):

This release brings general bug fixes including the resolving the PowerShell module load errors.

For the full list of Bug Fixes please see the Release Notes link below

New and improved in Linux 21.10 GA (21.10.3.3):

New Supported Distros

Added Support for RHEL 8.5, RockyLinux 8.4, AlmaLinux 8.4 and Debian 11. Please note, To run the System Log Remote Script Orchestration (RSO) script on RockyLinux endpoints, rsyslog must be installed on the endpoint first.

CPU Capping

Introducing the ability to limit and specify the maximum CPU usage of all SentinelOne Agent processes out of the total CPU capacity of an endpoint. Policy Override now offers an additional config parameter to setting CPU use limit.

Suppress Application Control Alerts

The Agent now suppresses repeated threat alerts from executables not part of the original system or container image. Application Control now sends only one foreign executable alert during the configured time period (by default, 24 hours).

  • If Application Control is enabled for Linux servers and containers, this feature is enabled by default.
  • Agent automatically restarts when Application Control is enabled or disabled.
  • To configure using policy override:
  • The logs will show a suppressed alert.

Agent Performance

To further improve Agent performance, we are using the Extended Berkeley Packet Filter (eBPF) to collect operating system telemetry events (where the OS supports it). eBPF features will be enabled gradually over future Agent releases.

This is the eBPF feature of this Agent release: The perf provider is enhanced to track file_close_write and mount events using eBPF.

eBPF is enabled by default. To make sure it is enabled on your 21.10 Agents, run:

For the full list of Bug Fixes please see the Release Notes link below

For full details on all updates please check out our Release Notes: https://success.n-able.com/nc-edr-documentation/

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