ADVANCE NOTICE:  EDR “Rio” SP4 Release Announcement

We are pleased to announce that on Wednesday May 25th Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “Rio SP4” release. This release delivers significant enhancements to the management console. Excited to share some of the highlights below and please be sure to read the full Release Notes and supporting documentation available here: https://success.n-able.com/edr-documentation/

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Release Take Control Standalone for Mac – version 6.00.34 (Agent, Applet, Console and End-User Viewer)

We are very pleased to announce the new versions of Take Control Standalone Mac, which include new features such as showing Public IP, out-of-session chat and button to access credentials, and bug fixes.

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N-able Risk Intelligence Release 2.50

Please be advised that we will deliver updates to Risk Intelligence on Monday, May 23 between 10:30 AM and 12:00 PM UTC.

What is in the release:

  • RI-2593 Unable to Add Customers in RI when partner has big number of sub-orgs
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Advance Notice: N-central Microsoft Intune Update – May 19th

Please be advised we will be releasing an update for N-central Microsoft Intune users Thursday, May 19th. No end user interaction is required. This is a cloud service change only and will not impact N-central or the agents. This update contains the following changes detailed below.

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Cove Data Protection Release 22.5

Welcome to the first release under our new name and brand: Cove Data ProtectionTM. As you have no doubt seen in the product and other places, we have changed the name and repositioned the product formerly called N-able Backup, but operationally, nothing has changed for you, our partners. You can learn more about the rebranding and what it means here.

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Advanced Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD) Agent 54.6.1

Please be advised we will be publishing an update for Managed Antivirus (MAV-BD) for both the Webservice as well as the Breck Agent. The Webservice release window will start Tuesday May 17th and available in all territories by the end of the week. The MAV-BD Agent release will begin on Tuesday May 24th and available in all regions by Friday May 27th. This release provides an update to our MAV- BD agent to 54.6.1.

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Release Take Control Standalone Mac Agent 6.00.33

We are very pleased to announce the new version of Take Control Standalone for Mac which includes the expected Out-of session chat and a bug fix.

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Patch Management – New 3rd Party Applications

Continuing our progress of increasing the number of supported applications we are delighted to announce a further 3 are being added to Patch Management within the next 24 hours for both RMM and N-central.

These are 

  • LibreOffice
  • Pidgin
  • UltraVNC

Applications lists will be updated once they are live:

N-central – https://documentation.n-able.com/N-central/userguide/Content/Patch-Management/PatchManagement_3Party_Patch_List.htm

RMM – https://documentation.n-able.com/remote-management/userguide/Content/pm_non_ms_1080.htm

Thank you to everyone who has sent requests for support of specific applications so far, we are working our way through the list. Application requests can be sent to chris.dunsmore@n-able.com

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NCOD Upgrade to 2022.3.0.46 Scheduled!

Hosted N-central servers are scheduled to be upgraded to 2022.3.0.46 the weekend of May 13/14 2022. The full schedule is posted here: https://community.n-able.com/Support/N-central-Hosted

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N-able RMM: Service Release with Windows Agent Upgrades, Patch Management Enhancements, Cove Updates

Windows Agent Upgrades 

We’re pleased to let you know that we are releasing a new Windows RC agent, v.10.12.3 in the next couple of days, containing several monitoring enhancements. It’s the latest in a series of upgrades to the agent, including a new capability to update monitoring checks much more quickly to keep up with changes, for example to the Antivirus Update Check, without the need to go through a lengthy RC-to-GA agent cycle.

We are also introducing a new process to automatically upgrade Windows devices to the latest GA agent. We’re pleased to highlight that starting week of May 9th, Windows devices that are on agent versions earlier than v10.12.0 (the current GA agent) will automatically upgrade to this agent. It removes the need for partners to do this themselves while ensuring all devices are running the latest agent with all the feature upgrades, bug fixes and security updates it contains. 

Patch Management Enhancements 

We’re also very pleased to highlight the latest updates to Patch Management in RMM, with the release of yet more third party applications! It’s now possible to patch Microsoft Edge, Evernote, Inkscape and more – you can see all the supported applications with latest version details here.  

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