Patch Management Engine (PME) 2.13.14 – General Availability

Posted on April 23, 2026 by Júlio Barbas

A new version of the Patch Management Engine is being made available to N-central and N-sight. This release focuses on improving patch reliability, handling of Microsoft update formats, cache management, and overall resilience of patch detection and installation workflows.

Improvements Included

  • Improved handling of Microsoft patch file types and metadata accuracy: Resolves an issue where incorrect patch file types could be selected when multiple formats (e.g., MSU, CAB, EXE) were available. This improves reliability of patch installation and reduces mismatches in patch delivery. (PMCM-10657)
  • Improved resilience of patch scans under error conditions: Enhancements to error handling improve the stability of patch detection and scanning, particularly in environments where Windows Update or network-related issues occur. (PMCM-11330, PMCM-11357, PMCM-11360)
  • Updated bundled components for improved security: Replaces the version of 7-Zip used by the Third-Party Patch engine with the latest version, addressing known vulnerabilities. (PMCM-11413)
  • Increased cache capacity for large patch downloads: Increases the File Cache Service Agent (FCSA) cache size to better handle larger updates, such as recent Microsoft Cumulative Updates, improving reliability when multiple large patches are required. (PMCM-11497)
  • Improvements in gathering install dates during PME detection scans (PMCM-11456). NOTE: we rely on the device to inform us when a patch was installed. We still cannot guarantee install dates for every patch – this has always been the case – but we are improving this situation by resolving an issue where WMI does make this data available and we did not use it.
  • Improve installation status reporting around Feature Updates (PMCM-11306)
  • Improved software signing to reduce security tool interference: PME artifacts are now signed using Extended Validation (EV) certificates, reducing the likelihood of false positives from endpoint protection and application control tools.
Continue reading →
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Advanced Notice: Update to N-sight Managed Antivirus Bitdefender (MAV-BD) Service (60.0.0) & Agent (60.6.0) 

Posted on April 23, 2026 by sebastianantonescu

Please be advised we will be publishing an update for Managed Antivirus (MAV-BD). This update is for both the Webservice and the Breck Agent. The Webservice and agent release window will start on Tuesday, April 28th. It will be available in all territories by the end of the week. This release provides an update to our MAV- BD service 60.0.0 and agent to 60.6.0 

Schedule: 

Starting Tuesday April 28th and available in all regions by end of week. 

Enhancements: 

This release introduces changes that move us forward regarding the managed Antivirus End of Life and End of Support for older operating systems that was already announced in the past: Important MAV-BD Update: Managed Antivirus End of Life and Support for Older Windows Operating Systems. In addition, this release improvements that enhance system reliability, efficiency and security. These changes create a smoother and more stable user experience. 

What to Expect During the Maintenance Window: 

  • All devices remain protected 
  • Definition updates will continue 
  • Unable to access N-sight (MAV-BD) Dashboard Settings options, or N-sight Antivirus tab 
  • Unable to access Protection Policy screens 
  • Unable to install N-sight (MAV-BD) during this window 
  • Unable to upgrade engine of MAV-BD during this window 
  • Unable to run N-sight (MAV-BD) reports 
  • Unable to access Quarantine 
  • N-sight (MAV-BD) checks will fail 
  • Unable to run commands from contextual menu 
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Release Take Control – Standalone Mac Agent 6.00.72

Posted on April 21, 2026 by Júlio Barbas

This release introduces secure communication improvements and general stability fixes for macOS devices.

Improvements

  • TLS connection to Gateway: the Mac Agent now supports TLS communication with the Gateway.
  • Added support for connecting to the Gateway using domain-based addressing.

Fixes

  • Addressed high CPU usage reported under specific conditions.
  • Resolved issues affecting session stability on macOS devices.

No new features were introduced beyond security and connectivity improvements.

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Release Take Control – Integrated Linux Viewer 7.44.08

Posted on April 20, 2026 by Júlio Barbas

This release updates the Take Control Linux Viewer to align with the latest Windows Viewer codebase, improving security compliance and overall stability. It is recommended for all Linux users running Take Control sessions.

What’s New

  • Updated Linux Viewer based on the latest Windows Viewer codebase.
  • Added FIPS-compliant cryptographic module to support environments with enhanced security requirements.
  • General stability and reliability improvements for Linux-based viewer sessions.

Viewer Compatibility

  • Integrated environments: N-central and N-sight

Note: Linux Viewers are not automatically installed. Manual installation is required.

Download Links

Continue reading →
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Patch Management Engine (PME) 2.13.14 – Release Candidate

Posted on April 17, 2026 by Júlio Barbas

A new Release Candidate (RC) version of the Patch Management Engine is being made available to N-central assets configured to use the RC channel.

This release focuses on improving patch reliability, handling of Microsoft update formats, cache management, and overall resilience of patch detection and installation workflows.

Improvements Included

  • Improved handling of Microsoft patch file types and metadata accuracy: Resolves an issue where incorrect patch file types could be selected when multiple formats (e.g., MSU, CAB, EXE) were available. This improves reliability of patch installation and reduces mismatches in patch delivery. (PMCM-10657)
  • Improved resilience of patch scans under error conditions: Enhancements to error handling improve the stability of patch detection and scanning, particularly in environments where Windows Update or network-related issues occur. (PMCM-11330, PMCM-11357, PMCM-11360)
  • Updated bundled components for improved security: Replaces the version of 7-Zip used by the Third-Party Patch engine with the latest version, addressing known vulnerabilities. (PMCM-11413)
  • Increased cache capacity for large patch downloads: Increases the File Cache Service Agent (FCSA) cache size to better handle larger updates, such as recent Microsoft Cumulative Updates, improving reliability when multiple large patches are required. (PMCM-11497)
  • Improved software signing to reduce security tool interference: PME artifacts are now signed using Extended Validation (EV) certificates, reducing the likelihood of false positives from endpoint protection and application control tools.
Continue reading →
Posted in N-central | Comments Off on Patch Management Engine (PME) 2.13.14 – Release Candidate

N-sight & N-central: Enhanced Reboot Controls for Windows and macOS  

Posted on April 17, 2026 by Anja Ward

N-sight and N-central now offer enhanced reboot controls from Assets View, giving technicians greater flexibility while reducing disruption for end users. 

What’s new 

When rebooting a Windows or macOS device from the Assets View, technicians can now give end users the option to defer or cancel a reboot, within limits defined by the technician. Alongside existing custom reboot messaging and countdown timers, you can now: 

  • Allow the end user to snooze the reboot, including a defined snooze duration and a maximum number of snoozes before the reboot proceeds
  • Allow the end user to cancel the reboot  
Continue reading →
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Release Take Control – Integrated Mac Agent 6.00.72

Posted on April 15, 2026 by Júlio Barbas

This release introduces secure communication improvements and general stability fixes for macOS devices.

Improvements

  • TLS connection to Gateway: the Mac Agent now supports TLS communication with the Gateway.
  • Added support for connecting to the Gateway using domain-based addressing.

Fixes

  • Addressed high CPU usage reported under specific conditions.
  • Resolved issues affecting session stability on macOS devices.

No new features were introduced beyond security and connectivity improvements.

Posted in Take Control | Comments Off on Release Take Control – Integrated Mac Agent 6.00.72

Introducing the Public Preview of N-zo: N-able’s AI Assistant — and the N-able MCP Server

Posted on April 14, 2026 by Sasha Papov

N-zo: Your AI Assistant for N-central and N-sight

Today we’re introducing the Public Preview of N-zo, N-able’s embedded AI assistant — built directly into N-central and N-sight — designed to help IT teams work faster, reduce manual effort, and make more confident decisions using the data their environment is already generating.

Unlike generic AI tools, N-zo understands your devices, your environment, and your N-able products. Ask a question in plain English and get a precise, actionable response — without digging through reports, searching documentation, or jumping between tools.

In initial preview testing, N-zo delivered an average of ~70% time savings across common IT tasks — with up to 80% efficiency gains on documentation lookups and 53% on device troubleshooting.*

Continue reading →
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Linux Patch Management: Decline and Un-decline Patches

Posted on April 14, 2026 by Chris Dunsmore

You can now explicitly decline patches and remove the declined status when needed, giving you greater control over what updates are installed across your devices.

What’s new

  • Decline patches directly from the Available Patches view using bulk or individual selection.
  • Un-decline patches at any time by removing the declined status.

Why this matters

This enhancement gives technicians a clear, intentional way to:

  • Prevent specific patches from being installed (for example, patches known to cause issues in your environment).
  • Maintain visibility and accountability over patching decisions.
  • Re-enable patches quickly once issues are resolved or validation is complete.

How it works

  • Select one or more patches in Available Patches and choose Decline patches from the Actions menu. This opens up an asset selector to allow you to choose which assets to set the decline on.
  • Declined patches are excluded from installation workflows.
  • You can view assets impacted by declined patches and remove the declined status at any time to allow future installation.

Where you’ll see it

  • Actions menu in the patch list (Decline patches).
  • Asset views highlighting devices with declined patch installations.
  • Patch status columns reflecting declined state.

Coming Soon

  • Decline action within the Patch Asset Tab.
  • Auto Declines via Patch Policies.
Posted in N-central, N-sight | Comments Off on Linux Patch Management: Decline and Un-decline Patches

Vulnerability Management: Scan on Demand

Posted on April 13, 2026 by Geoff Green

TL;DR

Respond faster with fresher data and clearer insights. Vulnerability Scan on Demand lets you immediately re‑scan devices when it matters most, while Ask N‑zo (Preview) helps you quickly understand risk and next steps using natural‑language questions.

Vulnerability Scan on Demand

Vulnerability Scan on Demand gives you direct control over when vulnerability data is refreshed. Instead of waiting for the next scheduled scan, you can instantly trigger a scan for selected online devices—ideal for validating remediation, investigating suspicious findings, or responding to urgent exposure concerns.

On‑demand scans work seamlessly alongside existing scheduled scans and always surface the most recent results, so you can act with confidence without disrupting established workflows.

Key highlights

  • Trigger vulnerability scans for online devices
  • Quickly verify remediation actions or investigate potential risk
  • Works alongside scheduled scans with no conflicts
  • Always displays the most recent scan results

Ask N‑zo Vulnerability Expert

Extending the Ask N‑zo Preview to provide AI‑powered assistance for Vulnerability Management helps you make sense of vulnerability data faster. By asking natural‑language questions, you can receive concise, contextual summaries about vulnerabilities, affected assets, and risk considerations to guide prioritization and planning.

Key highlights

  • Ask plain‑English questions about vulnerabilities and risk
  • Get contextual summaries based on your vulnerability and asset data
  • Reduce time spent navigating reports and correlating findings
  • Help inform faster, more confident remediation decisions

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