N-able Risk Intelligence Release 2.50

Please be advised that we will deliver updates to Risk Intelligence on Monday, June 6 between 10:30 AM and 12:00 PM UTC.

What is in the release:

  • RI-2593 Unable to Add Customers in RI when partner has big number of sub-orgs
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Advance Notice: N-central Microsoft Intune Update – May 19th

Please be advised we will be releasing an update for N-central Microsoft Intune users Thursday, May 19th. No end user interaction is required. This is a cloud service change only and will not impact N-central or the agents. This update contains the following changes detailed below.

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Cove Data Protection Release 22.5

Welcome to the first release under our new name and brand: Cove Data ProtectionTM. As you have no doubt seen in the product and other places, we have changed the name and repositioned the product formerly called N-able Backup, but operationally, nothing has changed for you, our partners. You can learn more about the rebranding and what it means here.

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Advanced Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD) Agent 54.6.1

Please be advised we will be publishing an update for Managed Antivirus (MAV-BD) for both the Webservice as well as the Breck Agent. The Webservice release window will start Tuesday May 17th and available in all territories by the end of the week. The MAV-BD Agent release will begin on Tuesday May 24th and available in all regions by Friday May 27th. This release provides an update to our MAV- BD agent to 54.6.1.

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Release Take Control Standalone Mac Agent 6.00.33

We are very pleased to announce the new version of Take Control Standalone for Mac which includes the expected Out-of session chat and a bug fix.

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Patch Management – New 3rd Party Applications

Continuing our progress of increasing the number of supported applications we are delighted to announce a further 3 are being added to Patch Management within the next 24 hours for both RMM and N-central.

These are 

  • LibreOffice
  • Pidgin
  • UltraVNC

Applications lists will be updated once they are live:

N-central – https://documentation.n-able.com/N-central/userguide/Content/Patch-Management/PatchManagement_3Party_Patch_List.htm

RMM – https://documentation.n-able.com/remote-management/userguide/Content/pm_non_ms_1080.htm

Thank you to everyone who has sent requests for support of specific applications so far, we are working our way through the list. Application requests can be sent to chris.dunsmore@n-able.com

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NCOD Upgrade to 2022.3.0.46 Scheduled!

Hosted N-central servers are scheduled to be upgraded to 2022.3.0.46 the weekend of May 13/14 2022. The full schedule is posted here: https://community.n-able.com/Support/N-central-Hosted

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N-able RMM: Service Release with Windows Agent Upgrades, Patch Management Enhancements, Cove Updates

Windows Agent Upgrades 

We’re pleased to let you know that we are releasing a new Windows RC agent, v.10.12.3 in the next couple of days, containing several monitoring enhancements. It’s the latest in a series of upgrades to the agent, including a new capability to update monitoring checks much more quickly to keep up with changes, for example to the Antivirus Update Check, without the need to go through a lengthy RC-to-GA agent cycle.

We are also introducing a new process to automatically upgrade Windows devices to the latest GA agent. We’re pleased to highlight that starting week of May 9th, Windows devices that are on agent versions earlier than v10.12.0 (the current GA agent) will automatically upgrade to this agent. It removes the need for partners to do this themselves while ensuring all devices are running the latest agent with all the feature upgrades, bug fixes and security updates it contains. 

Patch Management Enhancements 

We’re also very pleased to highlight the latest updates to Patch Management in RMM, with the release of yet more third party applications! It’s now possible to patch Microsoft Edge, Evernote, Inkscape and more – you can see all the supported applications with latest version details here.  

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Announcing the GA of N-central 2022.3

What’s New in N-able N-central 2022.3

Preview of the new macOS Agent

Our awesome Engineering teams have been hard at work thoroughly overhauling N-central’s macOS agent, and we’re really excited to let you try out a Preview of this new agent. Available as a separate download from the Actions → Download Agent/Probe page, the new macOS agent includes the following improvements:

  • Support for M1 processors
  • Proper notarization/signing of the installer
  • The macOS agent is now a separately releasable component, which means that once its installed, it’ll update itself with the latest bug fixes and new features, without requiring an upgrade to your N-central server
  • The foundation for supporting more real-time actions, such as the Tools menu, the Overview tab, and
    the real-time CPU and Memory graphs are included in this version of the macOS agent, and will be
    enabled in an upcoming release
  • Over 70 bug fixes in comparison to the “legacy” macOS agent

This first Preview of the new macOS agent allows you to install/uninstall the agent on test devices; in a future release of N-central, we’ll also allow you to push the new macOS agent via the Windows Probe, and upgrade the “legacy” macOS agent to the new binary.

Support for Ubuntu 20.04

N-central’s Linux agent has been updated to support Ubuntu 20.04; you’ll find a new installer that is specific to Ubuntu 20.04 under the Actions → Download Agent/Probe page, and in the Add/Import Devices wizard. The Operating System drop-down menu has also been updated to include Ubuntu 20.04.

Updates to Automation Manager

N-central 2022.3 comes bundled with Automation Manager 2.40, which is a significant upgrade over the
version of Automation Manager (v2.19) that was included in earlier versions of N-central. Notable changes between v2.19 and v2.40 of Automation Manager include:

  • The AM Designer executable is now signed with the “N-able Solutions ULC and N-able Technologies LTD” software signing certificate.
  • Automation Manager is now a separately releasable component, which means that once its installed, it’ll update itself with the latest bug fixes, new objects and new features, without requiring an upgrade to your N-central server.
  • The “Reboot Prompt” object has been updated to include a new “Allow user to postpone past the limit” option. This new option is a “parent” of the existing “Allow user to decline reboot” option and makes it possible to further fine-tune how what options you want to present to your users when their machine needs to be rebooted.
  • A number of Partner-reported bugs have been addressed; please see the “Fixed Bugs” list in the release notes for details

HP and HPE (HP Enterprise) Warranty Lookups

Due to changes by the vendor, N-central is unable to perform warranty lookups on HP and HPE devices. This functionality has been removed in N-central 2022.3, which allows you to manually specify the warranty expiry date and purchase date of your HP/HPE devices, without needing to worry about N-central overwriting those values. We will continue to work with the vendor, and look forward to re-enabling this functionality in the future

You can download the installers for N-central 2022.3, along with the Release Notes, Installation Guide, and Security Whitepaper from the following page: https://community.n-able.com/Support/Software-Downloads/MSP-N-Central/MSP-N-central-2022-3

The NCOD Upgrade schedule is still being determined. We will provide another post when the schedule has been finalized.

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N-able Mail Assure: May Features and Updates Release

This month, we’re excited to announce several new improvements to the general ease-of-use of Mail Assure, to help minimise the amount of time technicians need to spend in the app, freeing them up to do other work while Mail Assure does its job in the background.

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