Author Archives: carlagajdecki

ADVANCE NOTICE:  EDR “Rio” SP4 Release Announcement

Posted on May 20, 2022 by carlagajdecki

We are pleased to announce that on Wednesday May 25th Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “Rio SP4” release. This release delivers significant enhancements to the management console. Excited to share some of the highlights below … Continue reading →

Posted in MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, N-central | Comments Off on ADVANCE NOTICE:  EDR “Rio” SP4 Release Announcement

Advance Notice: N-central Microsoft Intune Update – May 19th

Posted on May 16, 2022 by carlagajdecki

Please be advised we will be releasing an update for N-central Microsoft Intune users Thursday, May 19th. No end user interaction is required. This is a cloud service change only and will not impact N-central or the agents. This update … Continue reading →

Posted in N-central | Comments Off on Advance Notice: N-central Microsoft Intune Update – May 19th

Advanced Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD) Agent 54.6.1

Posted on May 13, 2022 by carlagajdecki

Please be advised we will be publishing an update for Managed Antivirus (MAV-BD) for both the Webservice as well as the Breck Agent. The Webservice release window will start Tuesday May 17th and available in all territories by the end … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on Advanced Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD) Agent 54.6.1

Advance Notice RMM EDR Integrated users Update scheduled April 26th and April 27th

Posted on April 22, 2022 by carlagajdecki

Please be advised our RMM integrated EDR users can expect to see an update take place throughout the regions between April 26th to April 27th.  The full maintenance window schedule, and detailed changes are available below:

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates | Comments Off on Advance Notice RMM EDR Integrated users Update scheduled April 26th and April 27th

Advance Notice RMM EDR Integrated users Update scheduled April 26th

Posted on April 21, 2022 by carlagajdecki

Please be advised our integrated EDR users can expect to see an update to the RMM Ecosystem agent (3.0.2.2121). This update will take place throughout the regions between April 26th to April 28th .  The full maintenance window schedule, and … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates | Comments Off on Advance Notice RMM EDR Integrated users Update scheduled April 26th

N-able and Spring4Shell(CVE-2022-22965)

Posted on April 4, 2022 by carlagajdecki

Update after SWI noticeUpdated April 6, 2022 N-able has been closely monitoring details as they’ve emerged around the Spring4Shell vulnerability, which has received quite a bit of attention over the last week. The N-able security team began to investigate any … Continue reading →

Posted in Cove Data Protection, Mail Assure, MSP Anywhere, MSP Mail, MSP Manager, MSP Remote Monitoring & Management, MSP Service Desk, N-central, Passportal, Risk Intelligence, Security Notices, Take Control | Comments Off on N-able and Spring4Shell(CVE-2022-22965)

Advance Notice: EDR Mac and Linux Agent Update

Posted on March 31, 2022 by carlagajdecki

We are pleased to announce that Tuesday, April 5, the Endpoint Detection and Response (EDR) product will be releasing new agents for both Mac and Linux. The Mac agent will see an update to 21.12 GA (21.12.2.6003) and the Linux … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, N-central | Comments Off on Advance Notice: EDR Mac and Linux Agent Update

Advance Notice: RMM EDR Integrated Users Update Scheduled Starting April 5th

Posted on March 31, 2022 by carlagajdecki

Please be advised our integrated EDR users can expect to see an update to the RMM Ecosystem Service and agent (3.0.1.2117). This update will take place throughout the regions between April 5th to April 7th.  The full maintenance window schedule, … Continue reading →

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on Advance Notice: RMM EDR Integrated Users Update Scheduled Starting April 5th

ADVANCE NOTICE: EDR Windows Agent Update Tuesday, March 8 – 21.7 SP2 (21.7.5.1080)

Posted on March 3, 2022 by carlagajdecki

We are pleased to announce that Tuesday, March 8, the Endpoint Detection and Response (EDR) product will be releasing a new agent for Windows. The Windows agent will see an update to 21.7 SP2 (21.7.5.1080). We strongly recommend upgrading as … Continue reading →

Posted in MSP Remote Monitoring & Management release notes, N-central | Comments Off on ADVANCE NOTICE: EDR Windows Agent Update Tuesday, March 8 – 21.7 SP2 (21.7.5.1080)

ADVANCE NOTICE:  EDR “Queensland” SP3 Pre-Release Announcement

Posted on February 11, 2022 by carlagajdecki

We are pleased to announce that on Wednesday February 16th Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “Queensland SP3” release. This release delivers significant enhancements to the management console.

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, MSP Remote Monitoring & Management service updates, N-central | Comments Off on ADVANCE NOTICE:  EDR “Queensland” SP3 Pre-Release Announcement