Author Archives: brianmackie

N-sight RMM: Patch Management Engine Upgrade, Monitoring Templates Improvement, New Mac RC Agent 

We’re pleased to let you know that we have a few updates going out in N-sight RMM, including a significant Patch Management upgrade, an improvement to Monitoring Templates, along with general performance enhancements. Here’s a summary of this week’s release:  … Continue reading

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N-sight RMM: Advance Notice for Ending Support for TLS 1.0 and 1.1

As N-able continually reviews its security posture and protection of partners, we have decided to retire support for TLS 1.0 and 1.1. Therefore, effective March 1, 2023, N-sight RMM will no longer support Transport Layer Security (TLS) 1.0 or 1.1 … Continue reading

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N-able N-sight: Service Release with Automation Manager and Agent Updates

We’re pleased to let you know we’ve have released a couple of agent updates with performance improvements to monitoring and scripting. First up, there’s a new Automation Manager agent, ScriptRunner v2.50.1, with improvements to custom scripts and tasks. Secondly, there’s … Continue reading

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N-able N-sight: New Windows RC & GA Agent, RBM Command Prompt Upgrade, Apple Push Certificates Multi-Tenancy

We’re pleased to let you know that we have released a new Windows RC Agent (v10.13.0) with upgrades to its monitoring components, while Windows v10.12.6 is the new GA Agent. We have also updated the new ‘Add Device’ wizard to … Continue reading

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N-able N-sight: End of Support for VIPRE-based Managed Antivirus – REMINDER

This is a reminder for partners still using VIPRE Managed Antivirus that this feature is now out of support, from June 27th as previously communicated. From September 27th onward, devices that still use VIPRE Managed Antivirus may no longer be protected … Continue reading

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N-able N-sight: Service Release, New GA Agent

Windows Vista End of Support Notice We want to let you know we will be retiring support for Windows Vista in N-able N-sight RMM. As you know, Microsoft officially ended support for this operating systems several years ago. We have continued to … Continue reading

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N-able N-sight: Announcing Live Two-way User Chat  

We’re excited to let you know that we have started the rollout of one of the most requested features for N-sight: Live, two-way user chat! It means technician users are now able to chat directly with their customer users, offering … Continue reading

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N-able RMM is now N-able N-sight!

We’re very excited to announce that N-able RMM is now N-able N-sight! N-able N-sight is a more robust, complete solution that combines the capabilities of RMM with Remote Control and Ticketing & Billing. Watch the video below to find out more! … Continue reading

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N-able N-sight: Introducing Automated User Synchronization Between Take Control and RMM 

We’re pleased to let you know that it is now possible to automatically synchronize technician users between Take Control and RMM.  It means that when you add a new technician user to Take Control, it will also add the user … Continue reading

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N-able RMM: Updates to One-Click Agent Installer, New GA Agent, More Patch Management Apps, Sneak Peak of User Chat 

Today, we are pleased to let you know that we will be releasing several improvements to RMM’s main agent installer, designed to make it easier to work with and help you onboard devices more efficiently.  The ‘one-click installer’ agent (also … Continue reading

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