Author Archives: brianmackie

N-able RMM and N-central: Windows XP and Server 2003 end-of-life notice

We want to let you know we will be retiring support for Windows XP® and Server 2003 in N-able™ RMM and the N-central® platform in 2021. As you know, Microsoft® officially ended support for these operating systems several years ago. … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM and N-central: Windows XP and Server 2003 end-of-life notice

N-able RMM: Upgrades to the Mac and Linux Agents

We’re pleased to let you know that we are promoting the latest Mac and Linux RC agents to be the new Generally Available (GA) agents. It means you’re now able to update all your devices to these new agents and … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: Upgrades to the Mac and Linux Agents

N-able RMM: Service Release with New Windows RC Agent, Release Highlights Video

To help you stay up to date with all the feature release and improvements we’ve put out recently, here’s a quick video recap! Please share with your teams to ensure you take advantage of the latest enhancements. This week we’re … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: Service Release with New Windows RC Agent, Release Highlights Video

N-able RMM: New Windows RC Agent with TeamViewer Integration Update

We are pleased to let you know that we have a new Windows RC Agent ready for release. The latest RC Agent (v10.11.2) contains an important update to RMM’s integration with standalone TeamViewer. We plan to release the new RC … Continue reading

Posted in MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: New Windows RC Agent with TeamViewer Integration Update

N-able RMM: New Column for Agent Version, Improved Add Device Wizard

Here are the release notes for this week’s RMM update, which is expected to be available to all partners by middle of the week: Quickly See the Agent Version with a New North Pane Column We’re adding a new column … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: New Column for Agent Version, Improved Add Device Wizard

N-able RMM: Advisory Regarding a Compatibility Issue with Chrome and Chrome-based Browsers v91 – RESOLVED

Update 10 June: Please note that this issue has been resolved. We are working to resolve a compatibility issue between Chrome and Chrome-based browsers’ latest version, v91, and RMM. The v91 update was recently made available for Chrome and the … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: Advisory Regarding a Compatibility Issue with Chrome and Chrome-based Browsers v91 – RESOLVED

N-able Backup Release 21.5

N-able® Backup Release 21.5 is now available, bringing improved performance for Microsoft 365 SharePoint restore. Also, we would like to provide advance notice of a coming new requirement for customers using Backup for Microsoft 365 to migrate their devices from SolarWinds to N-able.   Available now: SharePoint restore performance  … Continue reading

Posted in Backup & Recovery, Backup & Recovery (Standalone) | Comments Off on N-able Backup Release 21.5

N-able RMM: New Windows Agent Uninstall Protection, Patch Management Update for Mac

To start, here’s a quick video highlighting the recent new features we’ve put out in RMM – we very much hope you’ll be able to take advantage of these latest enhancements in your day to day business! On to what’s … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: New Windows Agent Uninstall Protection, Patch Management Update for Mac

N-able RMM: New Mac Agent with Additional Monitoring Checks

We are pleased to let you know that we’ll shortly be releasing a new RC Agent for Mac workstations, with enhancements to the out-of-the-box monitoring as well as some improvements to Apple ‘Big Sur’ support. Here are the details of … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: New Mac Agent with Additional Monitoring Checks

N-able RMM: Service Release with Apple Device Management Enhancements

Here’s a quick summary of what’s in store this week for RMM… Apple Device Management – New ‘Remote Wipe’ Command We’ll be adding another remote command option for Mac workstations that are enrolled in RMM’s Apple Device Management (ADM) system: … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: Service Release with Apple Device Management Enhancements