Author Archives: brianmackie

We’re pleased to let you know that we have released a new Windows RC Agent (v10.13.0) with upgrades to its monitoring components, while Windows v10.12.6 is the new GA Agent. We have also updated the new ‘Add Device’ wizard to … Continue reading →

This is a reminder for partners still using VIPRE Managed Antivirus that this feature is now out of support, from June 27th as previously communicated. From September 27th onward, devices that still use VIPRE Managed Antivirus may no longer be protected … Continue reading →

Windows Vista End of Support Notice We want to let you know we will be retiring support for Windows Vista in N-able N-sight RMM. As you know, Microsoft officially ended support for this operating systems several years ago. We have continued to … Continue reading →

We’re excited to let you know that we have started the rollout of one of the most requested features for N-sight: Live, two-way user chat! It means technician users are now able to chat directly with their customer users, offering … Continue reading →

We’re very excited to announce that N-able RMM is now N-able N-sight! N-able N-sight is a more robust, complete solution that combines the capabilities of RMM with Remote Control and Ticketing & Billing. Watch the video below to find out more! … Continue reading →

We’re pleased to let you know that it is now possible to automatically synchronize technician users between Take Control and RMM.  It means that when you add a new technician user to Take Control, it will also add the user … Continue reading →

Today, we are pleased to let you know that we will be releasing several improvements to RMM’s main agent installer, designed to make it easier to work with and help you onboard devices more efficiently.  The ‘one-click installer’ agent (also … Continue reading →

We’re pleased to let you know that we will shortly start to roll out an update to the Windows RC Agent, v10.12.4. This latest Agent includes upgrades to monitoring and performance, please see below for details. We expect the new … Continue reading →

We’re pleased to let you know that we have just released a new Mac RC Agent (v3.8.3) with a number of performance updates and fixes. We have also released several updates to Apple Business Manager and Take Control for Mac, … Continue reading →

Windows Agent Upgrades  We’re pleased to let you know that we are releasing a new Windows RC agent, v.10.12.3 in the next couple of days, containing several monitoring enhancements. It’s the latest in a series of upgrades to the agent, … Continue reading →