Author Archives: brianmackie

N-able RMM: New Mac RC Agent with macOS ‘Monterey’ Support

Hot on the heels of the Windows 11 Support announcement, we’re very pleased to let you know that we are also adding support for Apple’s latest macOS, the ‘Monterey’ macOS v12 release. This OS update is still in preview at this time, and … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: New Mac RC Agent with macOS ‘Monterey’ Support

N-able RMM: auto-upgrade of RMM v9 agents on eligible Windows devices

We want to let you know we plan to perform an automated upgrade on Windows® devices still running the legacy v9 agent. This will help ensure devices under management are kept current with agent releases and their system upgrades. Any … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: auto-upgrade of RMM v9 agents on eligible Windows devices

N-able Update: Product Support for Windows 11

We’re pleased to share an update on N-able’s support for Windows 11 across its product suite. Microsoft is expected to start a gradual release of Windows 11 on October 5th and we have been working to ensure that the N-able products are in a position to support this latest OS version, including our Patch Management … Continue reading

Posted in Backup & Recovery, Mail Assure, MSP Manager, MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes, N-central, Passportal, Take Control | Comments Off on N-able Update: Product Support for Windows 11

N-able RMM: Service Release with Patch Management, Automation Manager, TeamViewer Upgrades

We’re pleased to let you know that we’re rolling out RMM’s latest release with a number of important updates. The release is currently in progress and expected to complete in all territories tomorrow. Here are all the details! New Windows … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: Service Release with Patch Management, Automation Manager, TeamViewer Upgrades

N-able RMM Release: Updates to Automation Manager, Windows XP/Server 2003 Monitoring, TeamViewer Integration and More

This week we have quite a few updates to share, here are all the details! Automation Manager upgrade with new Azure objects for custom scriptsWe’re pleased to highlight we have released an update to Automation Manager, the drag-&-drop tool for … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM Release: Updates to Automation Manager, Windows XP/Server 2003 Monitoring, TeamViewer Integration and More

N-able RMM advance notice: legacy mobile device management to be retired, replaced by Apple device management

We want to let you know that we will be retiring the legacy mobile device management (MDM) service in N-able™ RMM on November 1, 2021. It will be replaced by the new Apple device management (ADM) service for iOS devices, … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM advance notice: legacy mobile device management to be retired, replaced by Apple device management

N-able RMM Advisory: Windows GA Agent v10.11.3 Causing Reboots – ISSUE RESOLVED

We have resolved the issue reported yesterday that was affecting the Windows v10.11.3 Agent. We have released a new Windows GA Agent, v10.11.5, which is now available for upgrade across the RMM territories.

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM Advisory: Windows GA Agent v10.11.3 Causing Reboots – ISSUE RESOLVED

N-able RMM Advisory: New Windows GA Agent v10.11.3 Is Causing Reboots On Some Devices on Upgrade

Update 30 Jul: Issue resolved.

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM Advisory: New Windows GA Agent v10.11.3 Is Causing Reboots On Some Devices on Upgrade

N-able RMM: New Windows GA Agent with Upgraded TeamViewer Support, Agent Uninstall Protection and More

We’re pleased to let you know that we are promoting the latest Windows RC Agent, v10.11.5 to be the new GA agent. The new Windows Agent supports a host of new features and improvements since the last GA Agent (v10.9.17) … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM: New Windows GA Agent with Upgraded TeamViewer Support, Agent Uninstall Protection and More

N-able RMM and N-central: Windows XP and Server 2003 end-of-life notice

Update 3 Sep 2021 for RMM: We’re pleased to confirm that for partners who still have Windows XP or Server 2003 devices under management, it’s now possible to monitor them as Network Devices. Go to the Networks tab to scan … Continue reading

Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes | Comments Off on N-able RMM and N-central: Windows XP and Server 2003 end-of-life notice