Important Notice: Upgrade and Downgrade Issue in EDR Linux Agent Version 23.4.2

Please be advised SentinelOne has identified an issue with the EDR Linux Agent Version 23.4.2 that can cause the agent to go offline during upgrade or downgrade processes. It is strongly recommend to avoiding upgrades to or downgrades from Linux Agent Version 23.4.2 GA and EA.

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Advance Notice: N-sight  Managed Antivirus (MAV-BD) Scheduled Maintenance Window – APAC Region

Please be advised of an upcoming 6-hour Maintenance window for N-sight Managed Antivirus (MAV-BD) for the APAC region on Tuesday July 30th for infrastructure updates. During this Maintenance window, you can expect intermittent outages in the N-sight dashboard. Please see below for full details of the dates/times and what to expect.

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N-able Mail Assure: July Features and Updates Release

We are pleased to announce enhancements to our reporting options by adding an easier way to configure the Automatic Email Scout Report as well as the option to temporarily disable the Email Scout Report.

 In the next two weeks, we will introduce new options to improve the reports configuration experience. Additionally, the legacy Automatic Email Scout Report option from the Domain Settings page will be deprecated.

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N-sight: Device Inventory Advanced Filtering Updates, Sophos Monitoring Antivirus Update Check, New Automated Tasks for Apple

We are pleased to let you know that we have a few recent updates to N-sight, including enhanced filtering capabilities within the Device Inventory date columns, multiple selection in the North Pane using ‘ctrl+a’ and restoring the Sophos Monitoring Antivirus Update Check. Please find more details below… 

Date Filter Within Device Inventory 

You can now filter by date in the date columns (last response, OS install date, device scan time and device added time) and within the filter builder, using calendar selection and logical operators. 

Calendar selection: provides you with the ability to choose a specific date.

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Cove 24.7: VMware vSphere HA cluster awareness

With our 24.7 release, the Cove Data Protection team has delivered several important updates and improvements to Microsoft 365 Backup and Cove Continuity, including full support for vSphere HA clustering.

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Apple DMA: New device drill down view

We are delighted to announce the latest release of DMA is bringing you a new device drill down view, providing new information and paving the way for various future enhancements.


In this first release, going live later today, devices are now clickable from the devices view:

Once drilled down the new device level screen will provide both asset information and device configuration information specific to that device along with tabs and commands for that device only.

In future releases we plan to enhance both this and the devices view with more information, widgets and features like Filevault and lock/locate.


Benefits and goals of device drill down:

  • Device asset information
  • Device configuration information
  • Device level profile views
  • Device focused commands + command logs

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Advance Notice: EDR Agents Release 24.1 GA Update – July 8th

We are pleased to announce that Monday, July 8th the Endpoint Detection and Response (EDR) product will be releasing updated macOS and Linux 24.1 Agents for the following consoles:

Consoles:

We strongly recommend upgrading to these agents as soon as possible to provide the maximum level of protection available. If you are using Automation Manager Policies (AMP) please be sure to update those to the latest available agent.

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MSP Manager update: Full conversation history in notifications

We are delighted to announce another highly requested feature is being released in the coming days to MSP Manager.

With this latest release you can now choose to include the full conversation history inside notifications.

Response history inside tickets helps provide a comprehensive record of all communications and actions related to a particular issue. This helps ensure transparency, accountability, and continuity, as anyone viewing the ticket can quickly understand its context, the steps taken, and any resolutions or ongoing issues. Additionally, it facilitates better customer service by allowing support agents to build on previous interactions without needing the customer to repeat information.

Depending on how you want it configured, this can be set by default within the ticket preferences tab to always show or can be set to show when selected inside a ticket

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Advance Notice. Risk Intelligence 8.0

We’re pleased to announce an upcoming release for N-able Risk Intelligence, scheduled for delivery starting from Tuesday, July 9, 2024. This update focuses on bug fixes and performance enhancements to ensure a smoother and more reliable user experience.

Bug fixes:

  • NCIP-6457 – Risk Intelligence API – Get Report Templates

Release Schedule:

  • N-able Risk Intelligence (standalone) Europe – Tuesday July 9, 2024, between 8:00 am and 9:00 am UTC
  • N-able Risk Intelligence (standalone) APAC and US – Wednesday July 10, 2024, between 8:00 am and 9:00 am UTC
  • N-able Risk Intelligence (integrated into N-sight RMM) all regions – Thursday July 11, 2024, between 8:00 am and 9:00 am UTC

We don’t expect any downtime or any impact on service performance.

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N-central Critical Security Fix Details

In alignment with our commitment to transparency and trust, N-able published two CVEs for vulnerabilities within N-able N-central.

CVE-2024-28200 details how the N-central server is vulnerable to an authentication bypass of the user interface. This vulnerability is present in all deployments of N-central prior to 2024.2.

CVE-2024-28200 was addressed in N-central 2023.9 HF1 and N-central 2024.3, was discovered through internal N-central source code review, and N-able has not observed any exploitation in the wild.

CVE-2024-5322addressed in N-central 2024.3, details how the N-central server is vulnerable to session rebinding of already authenticated users when using Entra SSO, which can lead to authentication bypass. This vulnerability is present in all Entra-supported deployments of N-central prior to 2024.3

CVE-2024-5322 was discovered through internal N-central source code review and N-able has not observed any exploitation in the wild.

N-able is committed to maintaining the highest standards of trust and transparency. In line with this commitment, we are proactively releasing these CVEs for our product to ensure our customers are fully informed and can take necessary actions to secure their systems.

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