N-central Mac Agent v1.10.0

We are pleased to announce a new Mac agent will go live on Monday 15th April.

Whilst initially not offering immediate value this agent enables the capability of a new service coming to N-central 24.3 for OS Update monitoring.

This service will check the device for newly released OS versions and provide customisable thresholds to alert on:

Both N-central 24.3 and Mag agent v1.10.0 is required for this to work. More details on the service will be given within N-central release notes.

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EDR: RemoteOps available starting Monday April 8th

We are pleased to let you know that coming Monday April 8th, N-able EDR users will have available RemoteOps.

RemoteOps is a billable Add-on available for your sites using the EDR Complete License providing the advanced capabilities to remotely investigate threats across multiple endpoints and remotely manage your entire fleet. With RemoteOps Incident Responders can remotely investigate, mitigate, and respond to threats by running built-in or custom uploaded scripts directly from their EDR console. You can execute prebuilt scripts for data collection, perform actions, collect forensic artifacts. If the Script Library does not have the required script, you have the full capability to create and upload your own scripts to the Management Console.

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Passportal Release – March 2024

We have been working hard in March and have released over 45 improvements this month including updates to DUO MFA to support the new Duo method of authentication

Your feedback is invaluable to us. Please share your thoughts and suggestions by contacting our support team or visiting our community forums.

Thank you for your continued support and we look forward to bringing you more exciting updates in the future!

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Advance Notice: Update for AV Defender 7.9.9.381 Scheduled for Wednesday April 3rd

Please be advised we will be pushing an update to activated N-central servers (N-central 2023.5+) as of Wednesday April 3rd for AV Defender (7.9.9.381). This will be available for updates at this time. Release Notes will be available on the new N-able Me following publication.

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Cove 24.3: Standby Image to ESXi Out Now!

We are excited to announce that Standby Image to ESXi is now generally available! Partners wanted a more efficient way to address disaster recovery/business continuity cases for customers who use VMware hypervisors and we delivered. We also added the ability to select a network, change network settings, and introduced various UX enhancements.

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Apple DMA UI Update

As we continue to build out DMA we wanted to bring a more familiar feel to the layout similar to how you would use other parts of our products.

DMA allows you to add and manage devices inside the profile deployment tab. Plans for this area are to give significantly more functionality than just profile deployment therefore we have updated this tab to be named “Devices”.

The tab will also now be moved to the landing tab meaning when you click into DMA you have immediate access to the devices you may wish to perform actions on.


We have also updated the Apple Business Manager tab to be named Auto-enrollment as it is more in line with what the area is trying to achieve and is not a direct replacement for ABM




Profile Mismatch Indicator


We have now made it more obvious when profiles that are installed on a device no longer belong to the customer the device belongs to.



NOTE:

N-sight should see these changes immediately once launched.

N-central customers will see these changes, however, the devices tab will show and land on Devices which appears as tab 3 (the tab it’s replacing) until upgraded to N-central Version 24.3 as it required a minor modification to N-central. Once updated the tab will be ordered as tab 1

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New N-central Analytics – Patch Compliance dashboard

Patch Compliance is a new N-central Analytics dashboard designed to provide insights into the status and progress of patch management activities for one or many clients.  

Designed with partner feedback to match the functional needs and workflows required for day-to-day patch management.  This means the dashboard can be used to focus on what needs your attention the most. Identifying issues quickly and through filtering, identify superseding patches, severity of patches, and patch classification.

The out-of-the-box dashboard (available to all on supporting versions) is separated into:

  • An overview of patches across statuses
  • Patches that need to be installed
  • Discovered patches to approve
  • A dedicated detailed view

The list detailed view is especially useful when drilling down from other tabs to give pre-filtered lists, for example: A list of ‘Critical Windows Server patches pending installation for Acme Inc.’.

The Copy & Edit functionality supports customising the content to create insights and details for further patch statuses or more granular views e.g. all declined patches or all installed security patches etc.

Learn more about the new dashboard in our User Guides.

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N-sight: New VSS Monitoring for EDR, More Asset Data for Device Lifecycle Management, Improved Task Output

We are pleased to let you know that we are in the process of rolling out brand new SentinelOne EDR VSS Monitoring Checks in N-sight, helping you proactively monitor for VSS (Volume Shadow Copy Service) issues. We encourage you to explore the new VSS monitoring feature and make use of the enhanced security monitoring it offers.

We are also excited to let you know we will soon be releasing five additional columns to the Asset Inventory View in N-sight, to help with the device lifecycle management of assets: MAC address, BIOS, External IP Address, Asset Added Time, and Asset Age. We’ll be rolling these out in the coming days, so keep an eye out!

Here are all the details…

VSS Monitoring and Alerts for SentinelOne EDR

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N-sight Mac Agent v3.9.5 RC

A new Mac Agent has been scheduled for deployment to N-sight on Tuesday 12th March.

This is a small release focusing on 2 improvements:


1. Take Control installation not completing when a new device is added to N-sight

Solves an issue where new devices added to N-sight do not properly install Take Control requiring it to be set to off and then on again.

2. Default Installation Templates no longer applied at agent upgrade

Solves an issue where on upgrade of the Mac agent the system default template was being applied to the devices causing issues with expected running checks on the device.

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Passportal Release – February 2024

We have been hard at work in February and are excited to share with you that we have recently released an improvement focused on enhancing stability and performance, You should notice that pages load quicker.

  • Key Highlights
  • Faster Load Times: With optimized algorithms and improved resource management, users can now experience quicker load times, enhancing overall efficiency and productivity.
  • Enhanced Stability: release includes various bug fixes and performance enhancements, ensuring a more stable and reliable user experience.
  • User Interface Improvements: We’ve made subtle enhancements to the user interface, enhancing usability and overall user experience.
  • Under the Hood Improvements: Our development team has worked tirelessly to improve the underlying infrastructure, paving the way for future enhancements and features.

This is an ongoing project this year with more improvements to come!

Your feedback is invaluable to us. Please share your thoughts and suggestions by contacting our support team or visiting our community forums.

Thank you for your continued support and we look forward to bringing you more exciting updates in the future!

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