Category Archives: MSP Manager

OpenSSL Critical Vulnerability

Posted on November 1, 2022 by carlagajdecki

UPDATED NOVEMBER 2: N-able is aware OpenSSL.org released two vulnerabilities (CVE-2022-3602 and CVE-2022-3786) that affect OpenSSL version 3.0.0 and later and have been addressed in OpenSSL 3.0.7. After thorough investigation, our team has determined N-able’s products are not impacted by … Continue reading →

Posted in Backup (N-central), Backup (RMM), Cloud User Hub, Cove Data Protection, Cove Data Protection release notes, Cove Data Protection service updates, Mail Assure, MSP Anywhere, MSP Manager, MSP Service Desk, N-central, N-sight, Passportal, Risk Intelligence, Security Notices, Take Control | Comments Off on OpenSSL Critical Vulnerability

MSP Manager Release 4.38.0

Posted on October 26, 2022 by aphillipsnable

We would like to share with you some recent updates to MSP Manager. Two-way User Chat Using the same chat widget that is already in Take Control and N-sight, you can now initiate a chat session from several different location … Continue reading →

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MSP Manager Release 4.32.0

Posted on July 15, 2022 by aphillipsnable

We are very pleased to announce the release of several features in our latest update of MSP Manager. Re-open closed tickets when a Customer responds Locations dropdown in appointments Filter on tickets with no time Rates List widget for Workspaces

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N-able and Spring4Shell(CVE-2022-22965)

Posted on April 4, 2022 by carlagajdecki

Update after SWI noticeUpdated April 6, 2022 N-able has been closely monitoring details as they’ve emerged around the Spring4Shell vulnerability, which has received quite a bit of attention over the last week. The N-able security team began to investigate any … Continue reading →

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Apache Log4j Vulnerability – Updated 1:00 p.m. EST, December 22, 2021

Posted on December 20, 2021 by carlagajdecki

Updated: December 21, 2021 Risk Intelligence deployed appropriate patches as of 4 1.m. EST December 21, 2021. Original Post: As you may know, a vulnerability within the Apache Log4j tool was identified on Friday, December 10, 2021 – tracked as CVE-2021-44228. … Continue reading →

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Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

Posted on December 13, 2021 by carlagajdecki

Updated 2:30 p.m. EST, December 20, 2021 The Apache Software Foundation (ASF) has rolled out another update – version 2.17.0 – for its Java-based open-source logging library Log4j to address a third security vulnerability first discovered December 10, 2021. In response, … Continue reading →

Posted in Cove Data Protection, Cove Data Protection service updates, Mail Assure, MSP Anywhere, MSP Manager, MSP Service Desk, N-central, Passportal, Risk Intelligence, Security Notices, Take Control | Comments Off on Apache Log4j Vulnerability – Updated 12 p.m. EST, December 15, 2021

MSP Manager Access Issues – Resolved

Posted on December 6, 2021 by aphillipsnable

Update: As of 2:15 a.m. EST December, 7, 2021, access to MSP Manager has been resolved for all partners. N-able operations engineers continue to investigate the cause of this issue. On December 6, 2021, at 11:50 a.m. EST, N-Able MSP … Continue reading →

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MSP Manager SLA Improvements

Posted on November 29, 2021 by aphillipsnable

We are very pleased to announce some long-awaited improvements to our SLA Services. These updates resolve problems related to SLA notifications not being sent in a timely manner. We are currently in the process of delivering the updates in each … Continue reading →

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MSP Manager Performance Update

Posted on November 16, 2021 by aphillipsnable

N-able™ MSP Manager™ (MSPM) has been experiencing periodic performance issues in recent months, primarily affecting our partners in our Western European cluster. Solving these problems is the absolute top priority for our team. The identified issues fall into one of two categories: … Continue reading →

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N-able Update: Product Support for Windows 11

Posted on October 5, 2021 by brianmackie

We’re pleased to share an update on N-able’s support for Windows 11 across its product suite. Microsoft is expected to start a gradual release of Windows 11 on October 5th and we have been working to ensure that the N-able products are in a position to support this latest OS version, including our Patch Management … Continue reading →

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