Effective in this release, Notification Service is graduating to General Availability. Every email template now ships with an unsubscribe link to help with compliance and keep all users blissfully spam-free.
Continue readingFollowing the release of the New Customer Portal in MSP Manager, please note that the old Customer Portal will be retired and will no longer be available on or soon after 30 June 2025.
To ensure that your customers continue to have access to the Portal within MSP Manager, we strongly recommend that you share individual new Customer Portal URLs with your customers if you have not done so already.
Custom URLs for customers can be created via Settings > Portal > General > Portal URL Prefix, as seen below.
We are pleased to announce new enhancements to the Archiving module, including the possibility to export archived messages and check the export status.
Over the next two weeks, we will be enabling the following options to enhance your experience in exporting archived messages:
Continue readingWe’re pleased to announce an upcoming release for N-able Risk Intelligence, scheduled for delivery starting from Tuesday, June 3, 2025.
This release is focused on upgrades to our back-end systems addressing several internal bugs and security related issues.
There may be brief moments of downtime during the maintenance windows, which may result in usability issues or errors within the application. After the maintenance windows, all operations should resume as normal.
Target Date: July 6, 2025
Applies to: All SentinelOne EDR customers
Summary:
To align with SentinelOne’s platform enhancements and improve endpoint security, N-able will auto-enable the “Local Upgrade/Downgrade Authorization” policy toggle at the global Policy level across all SentinelOne consoles on July 6, 2025.
Key Impacts & Actions Required:
Next Steps:
Contact:
N-able Support Team or your N-able Partner representative for assistance.
We are pleased to let you know that you can now view a new, resizable asset details panel in N-sight on the new Assets View, providing deeper insight into individual assets, by organizing and exposing a rich set of data points without cluttering the main grid view.
The new panel uses information gathered by the new Modern Agent, providing a comprehensive asset data set, all in one place.
Flexible, resizable view
You can freely resize the Asset Details panel by clicking and dragging, giving you quick access to the info you need while keeping the grid view visible in the background, so you can work more effectively without switching between views or losing context.
Need to see the full panel? No problem, just maximize it, and get everything at a glance, without losing access to essential navigation functions.
Continue readingLater this year, as part of N-central version 2025.4, we will automatically change the scope for the data N-central sends to the Analytics data warehouse from the ‘full’ data option to the ‘minimal’ data option.
This change has no impact on what you can use Analytics for, or which data you can access through Analytics.
However, it enhances the reliability of data being sent to the Analytics warehouse, improving the data accuracy in Direct Data Access, dashboards, and reports. For on-premise partners, it might also reduce the cost associated with servers sending data to Analytics.
(see ‘Why is this happening?’ below for why that is)
No. While the N-central database is the source system for both Analytics and Report Manager the two don’t receive exactly the same data points. The setting shown above is only relevant to the data being sent to Analytics, so Report Manager is not affected by this.
You don’t need to do anything; the change will be applied automatically as part of 2025.4 but if you want to make sure today that Analytics is setup to be as reliable as possible, you can make the change themselves now.
To do so, you need to log into N-central with a product admin account. Navigate to the Service Organization level > Administration > Analytics Data Export
Select the “Only export minimal…” option under the ‘Scope’ header (see image above)
The two options were introduced when Analytics was first released in Preview. The ‘minimal’ option meant N-central servers would generate and send only the data needed for the Analytics dashboards available at the time, while the ‘full’ option would make a much larger data set available to Analytics, regardless of if it was consumed by the Analytics warehouse (and subsequently visible to partners through DDA and/or dashboards) or not.
As the product has evolved so has the ’minimal’ data option and today everything we make available to partners, either through dashboards and reports in the N-central UI, or via Direct Data Access, is available by selecting that ‘minimal’ data option.
This means the ‘full’ data option is redundant as it provides no additional capabilities or data in Analytics. Instead, as it causes the N-central server to generate more data than required it puts an unnecessary strain on the ‘data pipeline’ which can lead to issues with the accuracy of even the data that is made available to partners.
To reduce the risk of gaps and errors in the data partners see and access, we have decided it is best to make the ‘minimal’ data option the default option.
This release focuses primarily on bug fixing, security hardening, and key backend improvements across Take Control Cloud. It also includes initial enhancements aligned with security integrations, including new audit log event tracking and IP validation features.
As part of our continued investment in Take Control cloud security, we’ve introduced a new capability that helps partners monitor and restrict login activity from IP addresses associated with VPNs, Proxies, and Tor networks.
Note: This is a large release with multiple dependencies. The rollout will happen progressively during the week.
We are pleased to make N-central 2025.2.1 Generally Available! This interim release update enhances Asset View with a new resizable Asset Details Panel to improve information visualization, delivers additional support for application integrations, security and compliance, and contains essential bug fixes that address usability, security and performance.
Please use the following links for Release Notes and Download:
Download link(login required)
Read more: N-central 2025.2.1 Generally Available Continue readingWe’re thrilled to announce a major upgrade to the Adlumin Partner Console: Global Custom Detection Rules—available starting May 21st .
Continue reading
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