Tag Archives: MSP Manager

MSP Manager Public API

Posted on December 14, 2022 by aphillipsnable

We are very excited to announce that the Public API for MSP Manager is now generally available. The Public API allows you to read virtually all of the data stored in your MSPM Company, as well as basic write operations … Continue reading →

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N-able MSP Manager – Canned Responses Feature Rollout

Posted on February 1, 2021 by troelshrdk

We have a brand new feature called Canned Responses that is beginning rollout.  Canned Responses allow you to save commonly used responses, and quickly pick them from a list when responding to customer tickets. You can save responses at the … Continue reading →

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COMING SOON: New Helpdesk look and feel utilizing power available in Workspaces

Posted on January 22, 2021 by troelshrdk

Welcome back, let’s kick off a new year with some news on an upcoming feature. Helpdesk has been updated with a refreshed look and feel, real-time filters and ticket list!  All the benefits of Workspaces are reeled into the Helpdesk … Continue reading →

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