ADVANCE NOTICE: EDR “X” SP5 Release & Mac Agent 23.3 – Sunday Feb 25th

Update Feb 25th: Please be advised the Maintenance Window has been extended to run until 19:00 UTC

We are pleased to announce that on Sunday February 25, during the SentinelOne’s regular scheduled Maintenance Window Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “X” SP5 for the consoles detailed below. This release delivers significant enhancements to the management console.

This updates also includes Agent updates for macOS agent version 23.3. We strongly recommend upgrading these agents as soon as possible to provide the maximum level of protection available.

Excited to share some of the highlights below and please be sure to read the full Release Notes and supporting documentation available on N-able Me

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Patch Management PME 2.10.4RC


We are pleased to announce a new version of PME has been released to RC.

This build has been released for the CVSS scoring release within N-central 24.1, however does contain some other improvements within it.


CVSS scoring update:

PME has been collecting CVSS scores for some time, this build is required to clear and resync the cache for N-central version 24.1. If you are not on this build, you might not see older CVSS Scores.

Verbose 3rd Part Patch Logging default

We have enabled verbose logging for 3rd party patch by default due to the unnecessary steps of requiring customers to enable and replicate a problem for advanced investigations

Other minor changes:

Updated PME publisher to N-able from MSP Platform and improvements for internal testing

PME2.10.4.5454
MSPPlatform2.10.4.5025
PME.Diagnostics2.10.4.5006
PME.ThirdPartyPatch2.10.4.5010
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N-sight: New Device Filters for EDR

We are pleased to let you know that we are in the process of rolling out an exciting feature update to N-sight’s EDR integration: Soon, you will be able to use N-sight’s device filters to search for devices with EDR in a particular state.

This update is due to roll out to all partners over the next couple of days.We are currently working on the two new features: setting email alerts policy for EDR checks at a global level and adding a new VSS Check for EDR-enabled devices. Stay tuned! 

Here are the all the details of what’s in store…

Filter and List Devices by EDR Status

Use N-sight’s device filters feature to look for devices that have EDR in a particular state, for example, Active, Not Installed, Pending etc. It means you can quickly and easily find and list devices that have EDR in particular state for further investigation or issue resolution.

We hope these latest enhancements help with the day-to-day management of EDR in N-sight. Please keep an eye out for future updates, we have more in store in the weeks ahead.

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MSP Manager Security Update

We have released a security update to MSP Manager, which resolves an issue within the HTML templates.

We do not anticipate any impact to your current templates; however, as a precaution, we recommend checking your notification templates to ensure they are still working as customized.

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Cove 24.2: Continuity and User Action Log Updates

With version 24.2, we updated the Continuity capabilities of Cove Data Protection, added new functionality to the User Action Log, and made several updates based on partner feedback.

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N-central Modern Agent Activation

New Agent Framework Activation:

As part of our ongoing innovation to our product, we have updated our new agent framework used across different operating systems to enhance our capabilities and deliver additional value.  We are now starting the process to activate the new agent framework.  ​

​ The activation process for all N-central hosted partners will begin on Feb 9th, 2024. ​
On-premise partners can expect to opt-in to activation in future releases.​

​For more information, please see the following KB article.​

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EDR Scheduled Maintenance Notice – EU Region – https://euce1-swprd6.sentinelone.net (Sunday February 11th)

Please note that on Sunday February 11th we will be undertaking priority maintenance to improve the performance for the EU Endpoint Detection and Response (EDR) region.

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Release Take Control – Windows Agent 7.50.06 and Windows Console 7.50.06

We are thrilled to announce the latest release of the Windows Agent and Console, both version 7.50.06, packed with new features, enhancements, and fixes to provide an even more robust and user-friendly experience.

Windows Agent 7.50.06 – New Features

Enhanced File Transfer Logging:

  • Now, the list of files transferred during each session is referenced in the Windows Events.
  • An audit log in TXT format, containing the list of relevant files from file transfer operations, is linked to the Windows Event for easier accessibility.

Policy-driven Agent Expiration Date:

  • Agents can now receive an expiration date through a policy from the Admin Area.
  • Easily set, edit, or remove expiration dates for a single device or multiple devices at once, providing more flexibility and control.

Visibility of Local Agent Settings in Admin Area:

  • Technicians can now view the currently applied settings to each Agent directly in the Admin Area.
  • Simplifies the process of understanding and managing settings for each device, allowing quick assessment of any local setting reversions.

Windows Console 7.50.06 – New Features and Fixes

File Transfer Confirmation Popup:

  • File transfers initiated by the remote user through dragging files or folders to the Applet or the Agent now trigger a confirmation popup.
  • Ensures that Technicians are always aware of such actions and must authorize the file transfer.

Fixed: Disconnect Technicians at Login:

  • Corrected situations where the list of available Technicians for disconnection to free up licenses was not being displayed correctly.

Fixed: Drag and Drop with Special Characters in Remote Username:

  • Resolved the issue where the drag-and-drop feature to the remote Desktop or Documents folders was unavailable if the remote Windows username had special characters.

Bug Fixes, Stability, and Performance Enhancements:

  • Addressed small UI bugs and implemented stability and performance improvements to enhance overall user experience.

Thank you for choosing Take Control. We hope these updates enhance your remote management capabilities. Please share your feedback or report any issues you encounter as we strive for continuous improvement.

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N-able Mail Assure: February Features and Updates Release

This month, in addition to the usual bundle of bug fixes and minor improvements, we’ve enhanced the Customer Management menu with more settings for the Incoming Filter service at the partner/customer level. Additionally, the default Private Portal Policies Management has been updated.

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Passportal Release – January 2024

We are excited to announce the ability force sync for Auto Provisioning this allows you to sync users in as soon as you configure the settings. changes made in AD or Azure will create or disable users as soon as these users are changed in their local environments.

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