Patch Management Engine (PME) 2.13.7.5591 GA Release

We are releasing an urgent update to the Patch Management Engine.

In this release we’ve made improvements to probe communication and patch caching to resolve issues introduced in N-central 25.4.

These changes improve device communication during patch pre-download windows.

Further enhancements are needed for devices with no pre-download windows configured and further. updates will be available soon.

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Advanced Notice: Infrastructure (DB) upgrade to N-sight Managed Antivirus – EU-Central

We will be performing scheduled maintenance to our infrastructure. During this time, there will be a temporary downtime affecting some services.

What to Expect During the Maintenance

During the maintenance window, you can expect the following:

All devices will remain protected, and definition updates will continue. However, during this time, the following services will be unavailable:

  • Installation of MAV-BD
  • MAV-BD checks
  • Engine upgrades for MAV-BD
  • Running MAV-BD reports
  • Access to Quarantine
  • MAV-BD Dashboard Settings options and the N-sight Antivirus tab
  • Protection Policy screens
  • Running commands from the contextual menu

Database – Maintenance days

RegionDate
EU-Central20.11.2025 02:00 AM EST / 06:00 AM UK / 08:00 AM Bucharest for a period of 6 hours

We appreciate your patience as we complete these infrastructure improvements. Device protection and definition updates will continue throughout the maintenance window.

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Announcing the GA of N-central 2025.4

We are excited to announce that N-central 2025.4 is now Generally Available. Please use the following links for Release Notes and download:

Release Notes 2025.4

2025.4 Download link (login required)

What’s New in N-central 2025.4

This release delivers powerful new capabilities, critical security enhancements, and long-awaited integrations designed to streamline operations, strengthen protection, and improve overall platform performance.

Whether you’re managing complex environments, integrating with ITSM platforms, or enhancing your security posture, N-central 2025.4 brings the tools and flexibility you need to stay ahead.

Highlights include:

Vulnerability Management enhancements – Gain deeper threat context and smarter prioritization with exploit intelligence.

Asset Tags – Simplify device organization with flexible, centralized tagging.

Native HaloPSA & Autotask REST API Integration – Unlock seamless ITSM workflows and eliminate platform friction.

Asset Metrics – Access real-time and historical CPU and Memory usage directly in Asset View for faster troubleshooting and improved service quality.

Continue reading
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Patch Management Engine PME Update Version 2.13.6.5587 GA

We are pleased to announce the release of a new version of the Patch Management Engine.
Due to the urgent need to accommodate Microsoft’s recent changes to patch titles, this version will directly launch to General Availability (GA) for both N-central and N-sight.

Microsoft Patch Title Changes


Microsoft has recently indicated potential modifications to the titles of patches. Consequently, we have implemented compensatory actions in PME to mitigate these structural changes.

Please note that any automatic approvals based on keywords may not function correctly in the future if they rely on the current title structure.

New format: YYYY-MM UpdateType (KBnnnnnnn) (FeatureUpdate.Build)

UpdateType examples: Security Update, Preview Update, .Net Framework Security Update

Example: 2025-11 Security Update (KB5034123) (26100.4747)

Support for the 25H2 Feature Update via Enablement Package

Changes have been made to allow users to detect and update to the 25H2 Feature Update using the Enablement Package.

Applies to users on 24H2 with the August Cumulative Update Preview Patch or later already applied.

Enablement Packages enable users to ‘switch on’ the 25H2 update with a small update and a reboot.

For users on earlier editions of Windows 11 or Windows 10, we will soon offer the ESD file route, which employs the OS switch technique, installing a new OS alongside the original.

Approvals.xml issues

We have addressed a problem where errors encountered when trying to connect to Microsoft’s Update servers could lead to unexpected content in the N-central approvals.xml file.

Supersedence improvements

We have improved the logic in our supersedence calculations related to installation dates.

Resolved Bugs Tagged to Support Cases

PMCM-10985: Additional improvements and fixes.

PMCM-10900: Addressed problems where errors encountered when connecting to Microsoft’s Update servers led to unexpected content in the N-central approvals.xml file.

PMCM-9229: Improved the logic in our supersedence calculations related to installation dates.

ApplicationVersion Number
PME2.13.6.5587
MSPPlatform2.13.6.5093
PME.Diagnostics2.13.6.5018
PME.ThirdPartyPatch2.13.2.5023
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Advanced Notice: Infrastructure (DB) upgrade to N-sight Managed Antivirus – APAC

We will be performing scheduled maintenance to our infrastructure. During this time, there will be a temporary downtime affecting some services.

What to Expect During the Maintenance

During the maintenance window, you can expect the following:

All devices will remain protected, and definition updates will continue. However, during this time, the following services will be unavailable:

  • Installation of MAV-BD
  • MAV-BD checks
  • Engine upgrades for MAV-BD
  • Running MAV-BD reports
  • Access to Quarantine
  • MAV-BD Dashboard Settings options and the N-sight Antivirus tab
  • Protection Policy screens
  • Running commands from the contextual menu

Database – Maintenance days

RegionDate
APAC12.11.2025              07 AM EST / 12 PM UK / 02 PM Bucharest for a period of 6 hours
EU-Central19.11.2025              02:00 AM EST / 06:00 AM UK / 08:00 AM Bucharest for a period of 6 hours
EU-West25.11.2025              02:00 AM EST / 06:00 AM UK / 08:00 AM Bucharest for a period of 6 hours
US27.11.2025              03:00 AM EST / 07:00 AM UK / 09:00 AM Bucharest for a period of 6 hours


We appreciate your patience as we complete these infrastructure improvements. Device protection and definition updates will continue throughout the maintenance window.

Posted in N-sight | Comments Off on Advanced Notice: Infrastructure (DB) upgrade to N-sight Managed Antivirus – APAC

N-central Mac agent v1.13

We’re releasing a new version of the N-central Mac Agent today which contains  security improvements. We have updated to the latest OpenSSL LTS version to address known vulnerabilities.

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Known Exploit Info for 3P Apps Now Available in Vulnerability Management for N-Central and N-Sight

As we continue the Public Preview for Vulnerability Management, we’re excited to announce a major update to Vulnerability Management in N-central and N-sight, designed to help customers better prioritize and respond to threats.

This release introduces exploit intelligence directly into the platform, giving you immediate visibility into vulnerabilities that are actively being exploited in the wild. Alongside this, we’ve added deeper context for vulnerabilities, smarter asset classification, and performance improvements to increase responsiveness, especially in large environments.

What’s New

CISA Known Exploited Vulnerabilities (KEV)

Vulnerabilities now display indicators for Known Exploits and Known Ransomware, sourced from https://www.cisa.gov/known-exploited-vulnerabilities-catalog. This enables faster prioritization by highlighting threats that are currently being exploited in the wild, helping you focus on what matters most.

Read more: Known Exploit Info for 3P Apps Now Available in Vulnerability Management for N-Central and N-Sight

Common Weakness Enumeration (CWE) Details

Each detected vulnerability with a Common Weakness Enumeration identifier now includes a link to https://cwe.mitre.org for that CWE, offering insight into the underlying software weakness. This helps teams understand the root cause of vulnerabilities, assess systemic risks, and improve long-term security posture.

Server/Workstation Role Indicator

Within Vulnerability Managemen, endpoints now display a typical OS role (Server or Workstation) based on their associated operationg system. This allows for smarter prioritization where critical vulnerabilities on servers can be addressed first, reducing risk to core infrastructure and improving operational resilience.

Improved CVE Details Overlay

Clicking on a CVE hyperlink now opens a redesigned Overlay with a direct link to the CVE webpage and detailed CVSS breakdowns, Threat Information, and Affected Assets. This provides deeper context for each vulnerability, helping you assess severity and exploitability without leaving the platform.

Fixes

Database Optimization

We’ve reduced contention on the Asset/Vulnerability mapping view, resulting in faster load times and improved responsiveness in the All Detections and By Vulnerability views. This ensures a smoother experience when navigating large datasets.

Default Filtering for Performance

A new default filter now focuses on Critical and Important vulnerabilities. For large environments, we also recommend removing the Resolved threat status to further reduce load times and surface the most actionable issues.

Have questions or feedback? Reach out to our support team or use your usual communication channels—we’re here to help and always listening.

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MSP Manager: Older Customer Portal No Longer in Use from Wednesday 5th November

Please note that from Wednesday 5th November the old customer portal URL will no longer be available following the new customer portal release in April. 

We thank all the partners who moved their customers to use the new portal.

For MSP Manager partners who still have customer users accessing the old portal URL, they will reach a page which will advise them to contact you to receive a new individual customer portal URL. These custom URLs can be created via Settings > Portal > General > Portal URL Prefix, as seen below. 

Need Help? 

Reach out anytime via N-ableMe or Contact Us – N-able. We’re here to support you every step of the way. 

Posted in MSP Manager | Comments Off on MSP Manager: Older Customer Portal No Longer in Use from Wednesday 5th November

N-able Mail Assure: October Features and Updates Release

We are pleased to announce new enhancements to the Customer Management module with the option to enforce DANE (DNS-Based Authentication of Named Entities) validation for the inbound email flow.

Continue reading
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Advanced Notice: Update to N-sight MAV and N-Central AVD Bitdefender Agent to 7.9.26.568

We will be releasing an update to the MAV and AVD agent, starting Tuesday, November 4th, with availability across all regions by the end of the week.

The initial release will support upgrade on AVD and by 11th November will support fresh installs, upgrade, repair tools, and uninstall tool.

Fresh install and upgrade will be supported on MAV by 6th November across all regions.

🛠️ Key Fixes and Improvements:

  • Added support for Windows 11 25H2 — ensuring seamless compatibility with Microsoft’s latest Windows release.
  • Fixed an issue where Web Access Control rules didn’t apply in the Vivaldi browser when HTTPS scanning was active.
  • Live Search: Upgraded Osquery to version 5.17.0.

    Resolved Issues:
    Fixed issue preventing shutdown after completing full or quick scans.
  • Resolved high memory usage under certain conditions.
  • Event logs now persist after system or service restarts.
  • Performance and stability enhancements

🗓️ Deployment Schedule:

  • MAV APAC – November 4th, 2025, starting at 08:00 AM EST / 01:00 PM UK / 03:00 PM Bucharest
  • MAV EU-Central – November 5th, 2025, starting at 02:00 AM EST / 07:00 AM UK / 09:00 AM Bucharest
  • MAV EU-West – November 5th, 2025, starting at 04:00 AM EST / 09:00 AM UK / 11:00 AM Bucharest
  • MAV US – November 6th, 2025, starting at 04:00 AM EST / 09:00 AM UK / 11:00 AM Bucharest
  • AVD Updates – November 4th, starting at 2025, 04 AM EST / 09 AM UK / 11 AM Bucharest
  • AVD Fresh Installs, Upgrades, Repair Tool, Uninstall tool – November 11th, starting at 2025, 04 AM EST / 09 AM UK / 11 AM Bucharestt
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