We’re pleased to announce an upcoming release for N-able Risk Intelligence, scheduled to roll out across various regions on different dates starting from Wednesday June 12, 2024. This update focuses on bug fixes and performance enhancements to ensure a smoother and more reliable user experience.
Continue readingDue to an issue with Windows 23.4 GA (23.4.2.216) we are advising all partner using this version to upgrade to 23.4 SP1 at their earliest convenience to avoid the following critical issue:
Windows Agent 23.4 GA contains an issue related to the new protection feature that allows users to block vulnerable drivers through IOCTLs. Certain third-party drivers, such as nvpciflt.sys published by Nvidia, have an issue that can cause a blue screen of death (BSOD) to appear on endpoints that have these drivers installed.
We are pleased to announce a new version of PME is being released to GA today.
This release contains 3 main updates.
Windows 11 Upgrade Improvements (N-sight and N-central)
When updating devices from Windows 10 to 11 some devices were installing an older version (21H2) of Windows 11 rather than the latest (23H2). With this build the latest version will always be used.
This is particularly beneficial as the original versions of Windows 11 were not as stable as the latest.
Cumulative update install improvements (N-central offline patching only)
Through support cases and internal investigations we have seen significant benefits and improved success rates when installing patches using msu files via WUSA rather than cab files via DISM. A device can be offered both updates however we have now put prioritisation on the MSU file over the cab version of it.
Note: both N-central and N-sights online patch engine already prioritises the msu.
Registry Key Control Changes (N-central only)
The patch profile option “Limited to administrators” can no longer be reliably controlled by N-central over all operating systems due to depreciation by MSFT, therefore we recommend when using this option you also leverage GPO to ensure it is set. The profile screen UI will be updated to reflect this.
The current GA 2.11 version will fail over to “N-central activity only” when “Limited to Administrators” has been selected but not successfully applied however this would in turn inadvertently clash with the settings applied outwith N-central due to our periodic checking and re-application of the reg keys. As of this build that has been stopped.
This month we have focused largely on our mobile app and continuing stability improvements on May15th We released a large quality of life update for our mobile app with improvements targeting login and session management improvements as well as increasing out autofill accuracy.
We are working on a New Mobile app with UI improvements and new features and this release lays a foundation for continual improvements to have your voice hear please fill out our survey and have a chance to win!
Feature Survey
we would love to get your feedback to help us better understand what you prioritize
A new version of DNSFilter Windows Roaming client will become available for N-central integration on Wednesday, June 5, 2024. This release will not require any upgrade to your N-central server. The DNS Agent will automatically update to version 1.13.0.
We are pleased to inform you about upcoming release for N-able Risk Intelligence, scheduled for delivery starting from Wednesday, June 5. This update focuses on a specific customer issue.
Bug fixes:
Please be advised of an upcoming 4-hour Maintenance window for RMM Managed Antivirus (MAV-BD) for the US regions starting Tuesday June 4th for infrastructure updates. During this Maintenance window, you may experience intermittent outages in the RMM dashboard. Please see below for full details of the dates/times and what to expect.
Continue readingUPDATE MAY 31: Please note due to unforeseen changes, this release has been rescheduled to Sunday June 9th
We are pleased to announce that on Sunday June 2, during the SentinelOne’s regular scheduled Maintenance Window Endpoint Detection and Response (EDR) will be updated to SentinelOne’s “Z” SP5 for the consoles detailed below. This release delivers significant enhancements to the management console.
Continue readingWe’re excited to let you know that following the success of one of the most requested features for N-sight: Live, two-way user chat! which was launched on Windows devices, we have brought that same capability to Mac’s
It means technician users are now able to chat directly with their customer users, offering a brand-new communications and helpdesk support channel:
Here are a couple of screenshots that show the new feature:
The new chat feature uses the same chat widget that’s already available with Take Control and Remote Background Management sessions. The beauty of this update is that now you’re able to use it directly, without the need to first initiate a Take Control or RBM session. The only requirement is that the device in question has Take Control or RBM enabled, as the User Chat feature uses the Take Control agent.
Here’s a summary of the User Chat features:
We’re planning to release the new User Chat feature to all territories in the next few days, so keep an eye out for the new feature the next time you log in – it will soon be there!
We are pleased to announce a new version of PME is being released to RC within the next 24 hours.
This release contains 3 main updates.
Windows 11 Upgrade Improvements (N-sight and N-central)
When updating devices from Windows 10 to 11 some devices were installing an older version (21H2) of Windows 11 rather than the latest (23H2). With this build the latest version will always be used.
This is particularly beneficial as the original versions of Windows 11 were not as stable as the latest.
Cumulative update install improvements (N-central offline patching only)
Through support cases and internal investigations we have seen significant benefits and improved success rates when installing patches using msu files via WUSA rather than cab files via DISM. A device can be offered both updates however we have now put prioritisation on the MSU file over the cab version of it.
Note: both N-central and N-sights online patch engine already prioritises the msu.
Registry Key Control Changes (N-central only)
The patch profile option “Limited to administrators” can no longer be reliably controlled by N-central over all operating systems due to depreciation by MSFT, therefore we recommend when using this option you also leverage GPO to ensure it is set. The profile screen UI will be updated to reflect this.
The current GA 2.11 version will fail over to “N-central activity only” when “Limited to Administrators” has been selected but not successfully applied however this would in turn inadvertently clash with the settings applied outwith N-central due to our periodic checking and re-application of the reg keys. As of this build that has been stopped.
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