Author Archives: Chris Dunsmore

Patch Management – New Third-Party Applications

Posted on March 2, 2022 by Chris Dunsmore

Following on from last week’s announcement, we are delighted to announce a further 3 new applications are being added to Patch Management today for both RMM and N-central. These are Gotomeeting, Google Drive, and PDF24 Creator. Initial announcement: https://status.n-able.com/2022/02/24/patch-management-third-party-improvements-new-supported-applications/ Application … Continue reading →

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Patch Management – Third-Party Improvements + New Supported Applications

Posted on February 24, 2022 by Chris Dunsmore

We are delighted to announce a significantly improved Third-Party Application Update offering for both RMM and N-central. Our patch content team has worked on improving how we discover, create, and test application updates to design a more efficient and scalable … Continue reading →

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Patch Management Engine (PME) Update

Posted on January 13, 2022 by Chris Dunsmore

We are pleased to announce the upcoming release of the Patch Management Engine (PME) v2.5.0 scheduled for Tuesday, January 18th 2022 This release contains a number of improvements and bug fixes. The key changes within this build are as below: … Continue reading →

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MSP Manager Access Issues – Resolved

Posted on December 6, 2021 by Chris Dunsmore

Update: As of 2:15 a.m. EST December, 7, 2021, access to MSP Manager has been resolved for all partners. N-able operations engineers continue to investigate the cause of this issue. On December 6, 2021, at 11:50 a.m. EST, N-Able MSP … Continue reading →

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MSP Manager SLA Improvements

Posted on November 29, 2021 by Chris Dunsmore

We are very pleased to announce some long-awaited improvements to our SLA Services. These updates resolve problems related to SLA notifications not being sent in a timely manner. We are currently in the process of delivering the updates in each … Continue reading →

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Windows 11 Upgrade Via Patch Management – N-central

Posted on November 25, 2021 by Chris Dunsmore

We are delighted to announce N-central is ready to offer Windows 11 upgrades. We plan to add the Patch on Tuesday 7th December giving you time to make changes to any auto-approval rules should you wish to do so. What … Continue reading →

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Windows 11 Upgrade via Patch Management – RMM

Posted on November 25, 2021 by Chris Dunsmore

We are delighted to announce RMM is ready to handle Windows 11 upgrades in a manner that allows you to control how and when they are installed with no surprises. We plan to add the Patch on Tuesday 7th December … Continue reading →

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Patch Management Engine (PME) v2.4.1.5153

Posted on November 25, 2021 by Chris Dunsmore

We have released a hotfix update version of PME after yesterday’s release as per: Patch Management Engine (PME) v2.4.0.x released Some customers reported seeing errors where PME was attempting to use a named zip file. An example is as below. … Continue reading →

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Patch Management Engine (PME) v2.4.0.x released

Posted on November 24, 2021 by Chris Dunsmore

As announced on November 16th 2021 we are pleased to advise that pme v2.4.0 has gone live. This release contains a number of improvements. The key changes within this build are as below: Lastpatchscan.xml to include applicationid – Improves overall … Continue reading →

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MSP Manager Performance Update

Posted on November 16, 2021 by Chris Dunsmore

N-able™ MSP Manager™ (MSPM) has been experiencing periodic performance issues in recent months, primarily affecting our partners in our Western European cluster. Solving these problems is the absolute top priority for our team. The identified issues fall into one of two categories: … Continue reading →

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