Monthly Archives: February 2016

MAX RM Service Release – Dashboard v6.12.7

Posted on February 10, 2016 by brianmackie

Dashboard v6.12.7 is currently rolling out across the territories, so that it will be available to all customers by Thursday, 11th of February. Today’s release contains a few feature updates, including the ability to rename workstations after you’ve added them to the … Continue reading →

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MAX RM: Intermittent network issues in German territory – RESOLVED

Posted on February 5, 2016 by brianmackie

Further to the previous post, the networking issue at the German hosting provider was resolved. All services including TeamViewer/Take Control are performing as normal.

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MAX RM: Scheduled Maintenance for Monday 8th February – North America Territory

Posted on February 5, 2016 by brianmackie

We wish to inform you that our SMS provider in North America has scheduled essential systems maintenance for Monday, February 8th, between 11:00-11:30 pm Eastern Time (ET). During this 30 minute maintenance window, our SMS provider anticipates that there will be up … Continue reading →

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MAX RM: Intermittent network issues in German territory

Posted on February 4, 2016 by brianmackie

Our hosting provider in Germany has notified us that they’re experiencing sporadic network issues, affecting the German Dashboard and the TeamViewer / Take Control service. Our hosting provider is investigating the issue and working to resolve it as soon as possible. We’ll … Continue reading →

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MAX RM v6.12.6 is live… Push install monitoring agents with Active Discovery

Posted on February 4, 2016 by brianmackie

Further to yesterday’s update, we’re pleased to confirm that Dashboard v6.12.6 is rolling out across the Dashboard territories, so that it will be available to all customers by Friday, February 5th. With the arrival of the new agent push install feature in … Continue reading →

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Coming Soon: MAX RM v6.12.6… Push install monitoring agents with Active Discovery

Posted on February 3, 2016 by brianmackie

Today, we’re pleased to announce that we’re putting the finishing touches on a significant update to Active Discovery: Soon, you’ll be able to remotely install the MAX RM monitoring agent on unmonitored devices with just the click of a button, directly from Active Discovery … Continue reading →

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MAX RM Service Release – Dashboard v6.12.5

Posted on February 2, 2016 by brianmackie

The latest MAX RM Dashboard release is in the process of rolling out, so it will be available to all customers by Wednesday, February 3rd. In today’s update, we’re pleased to announce that Take Control for OSX becomes Generally Available (GA). We’ve also added … Continue reading →

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MAX RM: Maintenance Notice for Tuesday 2nd February

Posted on February 1, 2016 by brianmackie

This is a courtesy note to let you know that our hosting provider for the German territory has informed us that they’ll be performing essential systems maintenance on Tuesday, 2nd of February, from 00:01 to 06:00 Central European Time. Within the maintenance … Continue reading →

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