Tag Archives: Passportal

Advance Notice – Performance Update to User Sessions

Posted on January 25, 2022 by kbart250

Wednesday, January 26 N-able will be pushing a release to further improve Passportal´s performance, optimizing how user sessions are stored and handled. This update will require users to reauthenticate, and any users logged in during the release will be required … Continue reading →

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N-able Passportal Release Summary 11-24-2021

Posted on November 25, 2021 by troelshrdk

We are happy to announce the release of editable column headers for N-able Passportal. This new feature will bring improvement to functionality and UI enhancements for improved ease of use. Please find the consolidated view of the releases for Passportal … Continue reading →

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Passportal Release Summary and Performance Update 11-12-2021

Posted on November 12, 2021 by troelshrdk

Please find the consolidated view of the releases for Passportal – these have gone out over the past weeks to: improve our performance ensure a more reliable service continuously improve the experience for our partners/users Please find the detailed summary … Continue reading →

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Passportal Outage Update

Posted on September 22, 2021 by troelshrdk

Passportal Outage Update  N-able™ Passportal™ has had multiple outages since August 12 for its U.S. customer base. We want to assure you that we understand that this is unacceptable; we know you, your business, and your customers rely on our software to operate daily, and we take that responsibility very seriously.  … Continue reading →

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Passportal Webportal Release 2021.9.1

Posted on September 2, 2021 by troelshrdk

This release is a mix of new functionality and bugs New Functionality Bulk direction change option introduced for AD synced credentials. Now you can quickly bulk change the sync direction without needing to change each credential inidividually Customer Bugs FIXED: … Continue reading →

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Passportal Release 2021.8.4

Posted on August 4, 2021 by troelshrdk

New Additions Search result icons now match their respective category to aid in further identification of documents via our global search Folders will now display the amount of active contents that the user has access too. This will include the … Continue reading →

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N-Able Passportal – Service Update 2021.7.14 & Mobile App 1.9.4

Posted on July 14, 2021 by troelshrdk

Service Update 2021.7.14 Functionality Updates: Clicking on the name of a template will now take the user into the template instead of having to go through the ‘Actions’ menu. Added a “Contact Us” button to the main login screen of … Continue reading →

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Passportal Update – Post Import Log Table V1 and Service Update

Posted on June 16, 2021 by troelshrdk

Passportal has released an update to our document importer providing our partners visibility into where all errors occurred during their portal import. This table will show you exactly where in each csv the errors occurred preventing that credential/documentation piece from … Continue reading →

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Passportal Feature Update: Temporary Removal of One-Way Azure Sync

Posted on June 10, 2021 by troelshrdk

Passportal strives to discover potential vulnerabilities or weaknesses in our products and work to eliminate the risk of bad actors successfully exploiting such vulnerabilities. After a close internal analysis of the Azure® and Microsoft 365™ sync feature that allows you … Continue reading →

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Passportal Update – Webportal 2021.6.9 and Extension 3.18.0

Posted on June 10, 2021 by troelshrdk

Bugs & Improvements Change ‘TOTP code’ label to ‘TOTP secret key’ Update to Slack webhook url Global search lists articles with restricted access Empty grey square taking up screen space on import screen

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