Author Archives: Eric Harless

About Eric Harless

Eric is Head Backup Nerd at SolarWinds

MSP Backup & Recovery: Scheduled Maintenance, Tuesday 27th June

Posted on June 27, 2017 by Eric Harless

We will be performing an upgrade to our Cloud Service and Management Server hardware on Tuesday, 27 June.

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Announcing Availability of MSP Backup & Recovery Version 17.5

Posted on June 21, 2017 by Eric Harless

We are pleased to announce the general availability of version 17.5 of SolarWinds MSP Backup & Recovery. This release is now available for download directly from within the Management Console or our download site. Version 17.5 is our June release and includes … Continue reading →

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MSP Backup & Recovery: Scheduled Maintenance, Thursday 25th May

Posted on May 24, 2017 by Eric Harless

We will be performing a Cloud Service restart to update our Management Server infrastructure to version 17.5 SP1 on Thursday, 25th May.

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Announcing Availability of MSP Backup & Recovery Version 17.4

Posted on April 18, 2017 by Eric Harless

We are pleased to announce the general availability of version 17.4 of SolarWinds MSP Backup & Recovery for Standalone and N-central user.  This release is now available for download directly from within the Management Console and N-central consoles. The Version 17.4 update … Continue reading →

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UPDATE: MSP Backup & Recovery: ISP issue impacting backup connectivity: US West Coast

Posted on April 13, 2017 by Eric Harless

UPDATE: I would like to report that the connectivity issues appear to be resolved for the majority of the impacted devices. This has been an Extremely High Priority issue for us and our technicians have been working around the clock with … Continue reading →

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MSP Backup & Recovery: ISP issue impacting backup connectivity: US West Coast

Posted on April 11, 2017 by Eric Harless

Our technicians are currently investigating reports of slow or limited network connectivity for some backup devices pointing to storage nodes in our Los Angeles, California data center.  We believe the issue to be isolated to specific ISP segments along the … Continue reading →

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MSP Backup & Recovery: Scheduled Maintenance, 11th April

Posted on April 8, 2017 by Eric Harless

We will be performing a Cloud Service restart to update our Management Server infrastructure to version 17.4 on Tuesday, 11th April.  The work will affect the availability of the Web-based Backup & Disaster Recovery Console as well as the legacy Cloud … Continue reading →

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Announcing Availability of MSP Backup & Recovery Version 17.3

Posted on March 13, 2017 by Eric Harless

We are pleased to announce the general availability of the latest version of SolarWinds MSP Backup & Recovery which is now available for download from within the Management Console. Version 17 is a major architectural release designed to improve performance, responsiveness … Continue reading →

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MSP Backup & Recovery 16.11 – November Maintenance Release Scheduled

Posted on November 21, 2016 by Eric Harless

A November 2016 maintenance release of SolarWinds MSP Backup & Recovery 16.11 is scheduled to be posted to the download site and pushed to the Auto Update Service on November 24th. Version 16.11 is a maintenance release and includes various fixes and performance … Continue reading →

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MSP Backup & Recovery 16.10 – October Release Available for Download

Posted on October 11, 2016 by Eric Harless

The October 2016 release of SolarWinds MSP Backup & Recovery 16.10 was posted to the download site on October 11th and pushed to the Auto Update Service on October 25th. Partners using the Recovery Console and Bare Metal Recovery components are encouraged to … Continue reading →

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