SolarWinds RMM: Patch Management Policy Permissions for Co-Managed IT

We’re pleased to let you know that we have released the next update to help you share day to day administrative duties with in-house IT staff, for example in a co-managed IT setup with your customers. Following the recent update to give customer users restricted access to Managed Antivirus policies, we’ve now enabled the same option for Patch Management policies. It means you have a way to specify which Patch Management policies a particular user can see, and which are hidden from them.

To use this feature, go to Settings > Users > Client Groups, select a Client Group then click ‘Manage policy access’… for additional details on how to set this up for a client user, see this previous post.

feature policy permissions patch

In the coming days we’ll also be adding Take Control and Web Protection policies to the permissions option – so stay tuned for future updates!

Summary for Service Release
– Feature policy permissions for Patch Management
– RMM Console v2020.07.23
– No agent change

RMM Console v2020.07.23
FEATURE: Provide selected access to Patch Management policies with new feature policy permissions
UPDATE: Increase Take Control / RBM ‘download viewer’ prompt delay from 5 to 10 seconds
UPDATE: Added missing check summary bylines for several checks in Active Issues
BUGFIX: Resolved issue with Wall Chart not loading in separate window
BUGFIX: Resolved ‘Active Issues’ translation issue

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