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Monthly Archives: May 2017
MSP RMM: Service Release, May 31st
We’re pleased to let you know a new Release Candidate (RC) Agent is now available for Windows, RC Agent v10.5.13, which contains an update to Kaspersky Endpoint Security in the Antivirus Check. The latest RC Agent is now available in … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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MSP RMM Release: Dashboard Security Updates, Patch Management Improvements, Agent v10.5.12 GA – Rollout Completed
In follow-up to last week’s update, we’re pleased to confirm that Dashboard v6.41.2 is now available to customers in the US and Americas region as well. The release includes updates to Two-Factor Authentication, Patch Management improvements, and a new GA Agent, v10.5.12. … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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MSP RMM Release: Dashboard Security Updates, Patch Management Improvements, Agent v10.5.12 GA
We’re pleased to let you know that in this week’s release, we have a set of updates to Two-Factor Authentication and IP Address Verification, to help you roll the enhanced Dashboard security out to your organisation. This week’s release also includes … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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Coming soon to MSP RMM: Patch Management Improvements
We’ve been working hard to make Patch Management more robust and we’re very pleased to line up out next set of enhancements which we plan to publish over the coming week. The upgrades will be pushed out automatically to all agents … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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MSP Backup & Recovery: Scheduled Maintenance, Thursday 25th May
We will be performing a Cloud Service restart to update our Management Server infrastructure to version 17.5 SP1 on Thursday, 25th May.
Posted in Backup & Recovery, Backup & Recovery service updates, MSP Remote Monitoring & Management service updates
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MSP RMM: Scheduled Maintenance, Wednesday 24th May
We’re planning to perform database maintenance to MSP Remote Monitoring & Management on Wednesday, 24th May. The work will affect RMM Dashboard access and services in the European region, specifically in France, Benelux, Ireland and Eastern Europe. Germany, the UK, and other territories are … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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MSP RMM: Service Release, May 19th
We’re pleased to confirm the latest Dashboard release, v6.41, is now available in all territories. This update contains a set of customer service improvements and bug fixes, see release notes below for details. Here’s the summary of today’s update… Summary for Service … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management release notes
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MSP RMM: Web Protection Service Release
We’re pleased to announce that the latest Web Protection release, v5.1 has now been released to the AP region, and will roll-out to all remaining territories by next Monday, 22-May-2017. Here’s the full list of what’s included in this release:
Posted in MSP Remote Monitoring & Management service updates
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Ransomware Attack – How to verify if your devices are fully protected against WannaCry Ransomware
This is an advisory post to help you confirm if your Windows devices are protected from the current ransomware attack, by having the critical Windows patch installed. We’ve published a knowledge base article that explains in specific steps how to use Patch Management … Continue reading
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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Bitdefender Update Re: WannaCryptor/WannaCry Ransomware Attack
Please see this link for updated information and official answer from Bitdefender re: the WannaCryptor/WannaCry ransomware attack, https://businessinsights.bitdefender.com/wormable-ransomware-strain-uses-freshly-leaked-exploit-to-encrypt-data We will continue to monitor channels and share information as it becomes available.
Posted in MSP Remote Monitoring & Management, MSP Remote Monitoring & Management service updates
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