Risk Intelligence 14.0

Posted on October 20, 2025 by Jerel Howland

We’re pleased to announce an upcoming release for N-able Risk Intelligence, scheduled for delivery starting on Tuesday, October 21st, 2025. 

This release is focused on correcting bugs in the UI, and upgrades to our back-end systems addressing several internal bugs and security related issues.

Key Changes:

  • Automated the unsubscribe process so users can do this directly via the app.
  • Resolved issue with inability to generate Data Discovery Findings Detail report in Risk Intelligence
  • Resolved issue with Technical Safeguards portion of Expanded Data Breach Scan rendering 0 Compliant and 0 Non-Compliant
  • Resolved issue with Some .Net patch checks reporting false positives for Server 2019 machines 

Bug fixes:

  • NCIP-13744 – Technical Safeguards portion of Expanded Data Breach Scan rendering 0 Compliant and 0 Non-Compliant resolved
  • NCIP-13383 – Data Discovery Findings Detail report in Risk Intelligence resolved

Release Schedule:

  • N-able Risk Intelligence (standalone) Europe – Tuesday, October 21st, 2025, between 13:30 and 16:00 UTC
  • N-able Risk Intelligence (standalone) APAC and US – Wednesday, October 22, 2025, between 13:30 and 16:00 UTC
  • N-able Risk Intelligence (integrated into N-sight RMM) all regions – Thursday October 23, 2025, between 13:30 and 16:00 UTC

There may be brief moments of downtime during the maintenance windows, which may result in usability issues or errors within the application. After the maintenance windows, all operations should resume as normal.

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PME Engine Update – Version 2.13.5.5568 GA

Posted on October 20, 2025 by Chris Dunsmore

Over the next 24 hours we will be releasing a new version of PME to N-central and N-sight.

This release addresses a bug affecting how supersedence information is handled for Cumulative Updates detected via Windows Update Agent.

As a result of this fix, PME can now more effectively filter updates and prevent older CUs from being offered when a newer one is already installed.

Posted in N-central, N-sight | Comments Off on PME Engine Update – Version 2.13.5.5568 GA

EDR “S-25.3.3” Console Release: Sunday October 19th

Posted on October 17, 2025 by pavanmudalagi

We are pleased to announce that on Sunday, October 19th, the following SentinelOne consoles will be upgraded to version S-25.3.3:

https://euce1-nabl8.sentinelone.net

https://usea1-swprd1.sentinelone.net

https://usea1-swprd2.sentinelone.net

https://usea1-nabl9.sentinelone.net

https://euce1-swprd2.sentinelone.net

Read more: EDR “S-25.3.3” Console Release: Sunday October 19th

This upgrade has lot new improvements and also it is a necessary step for the upcoming Maintenance and release schedule changes. (https://status.n-able.com/2025/10/09/edr-advance-notice-maintenance-window-release-schedule-update/)

Enhancements & New Capabilities

  • Embedded Analytics in Inventory: Summary filters on Inventory pages are replaced with embedded analytics, providing contextual widgets and allowing users to toggle or customize the displayed analytics for better visibility.
  • Custom Report Enhancements:
    • New scheduling option for quarterly reports.
    • Add a custom report title and customize email body for distributed reports.
    • Choose portrait or landscape orientation.
    • Configure report contents — include/exclude logo, scope, and data source information.
  • Usability Improvements:
    • Custom alerts treated as threats now include links to rules, mitigation status, confidence level, and criticality.
    • Cloud tags now visible in the Inventory table.
    • Added CVSS and SentinelOne Risk Score columns in the Vulnerabilities table.
    • Updated dashboard tab names and order for improved navigation.
    • Agent Management view now uses infinite scrolling.
    • “Explore in Search” now applies table filters directly to PowerQuery results.

Full documentation is available from your Console. In the Management Console click Help > Offline Help.

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Advanced Notice: Infrastructure Update to N-sight Managed Antivirus – EU-West

Posted on October 17, 2025 by pavanmudalagi

Date: October 21, 2025

Time: 11:30 AM EST / 16:30 PM UK / 18:30 PM Bucharest

Duration: Approximately 6 hours

Region: EU-West

We will be performing scheduled maintenance to our infrastructure. During this time, there will be a temporary downtime affecting some services.

What to Expect During the Maintenance

During the maintenance window:

  • All devices will remain protected
  • Definition updates will continue

The following services and features will be unavailable:

  • Installation of MAV-BD
  • MAV-BD checks will fail
  • Engine upgrades for MAV-BD
  • Running MAV-BD reports
  • Access to Quarantine
  • Access to MAV-BD Dashboard Settings options and the N-sight Antivirus tab
  • Access to Protection Policy screens
  • Running commands from the contextual menu


We appreciate your patience as we complete these infrastructure improvements. Device protection and definition updates will continue throughout the maintenance window.

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Ecoverse: OS Build Info for N-central & N-sight

Posted on October 15, 2025 by Arthur Hanlon

We’ve added a new column containing OS Build information to the library of data points available within Asset Views.

Continue reading →
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PME Engine Update – Version 2.13.5.5568RC

Posted on October 14, 2025 by Chris Dunsmore

Over the next 24 hours we will be releasing a Release Candidate (RC) version of PME to N-central. You can optionally update to this version via Patch Profiles, or the Patch Actions menu’s. We aim to release the engine to GA for both N-central and N-sight after 7 days.

This release addresses a bug affecting how supersedence information is handled for Cumulative Updates detected via Windows Update Agent.

As a result of this fix, PME can now more effectively filter updates and prevent older CUs from being offered when a newer one is already installed.

Posted in N-central | Comments Off on PME Engine Update – Version 2.13.5.5568RC

Advanced Notice: Infrastructure Update to N-sight Managed Antivirus – EU-Central

Posted on October 10, 2025 by pavanmudalagi

Date: October 16, 2025

Time: 11:30 AM EST / 16:30 PM UK / 18:30 PM Bucharest

Duration: Approximately 6 hours

Region: EU-Central

We will be performing scheduled maintenance to our infrastructure. During this time, there will be a temporary downtime affecting some services.

What to Expect During the Maintenance

During the maintenance window:

  • All devices will remain protected
  • Definition updates will continue

The following services and features will be unavailable:

  • Installation of MAV-BD
  • MAV-BD checks will fail
  • Engine upgrades for MAV-BD
  • Running MAV-BD reports
  • Access to Quarantine
  • Access to MAV-BD Dashboard Settings options and the N-sight Antivirus tab
  • Access to Protection Policy screens
  • Running commands from the contextual menu


We appreciate your patience as we complete these infrastructure improvements. Device protection and definition updates will continue throughout the maintenance window.

Posted in N-central, N-sight | Comments Off on Advanced Notice: Infrastructure Update to N-sight Managed Antivirus – EU-Central

N-able Login: strengthening your account security with mandatory MFA for all users

Posted on October 10, 2025 by kseniaorekhov

At N-able, we believe that strong security should be simple, consistent, and built into every experience.

To strengthen account security, we’re making Multi-Factor Authentication (MFA) mandatory for all users who sign in using N-able Login (formerly MSP SSO).

Why MFA Matters

MFA is one of the most effective ways to prevent unauthorised access. It adds a critical layer of protection by requiring users to verify their identity through multiple methods. This helps reduce the risk of phishing, credential theft, and other attacks targeting login credentials

We know MFA can sometimes feel like a hurdle, especially when recovery codes are lost or admins aren’t sure how to help. That’s why we’re improving the experience.

What’s Changing?

MFA will be required for all users accessing N-able products via N-able Single Sign-On (N-able Login). Whether you’re a new user or a long-time customer, you’ll be prompted to set up MFA if it’s not already configured.

This change will apply to:

  • All products using N-able Login:any user logging in with N-able Login to any N-able product.
  • New and existing users: MFA setup will now be part of the login journey.
  • Admins: Can still reset MFA for users, but recovery codes may be required.

If your organisation uses an external identity provider (IDP) like Microsoft Entra ID, MFA will be validated via token claims (no duplicate prompts!)

Supported MFA methods

N-Able Login supports Time-Based One-Time Password (TOTP) authentication via industry-standard authenticator apps, including:

  • Microsoft Authenticator
  • Google Authenticator
  • Authy
  • Duo Mobile (TOTP mode)

This method generates a rotating 6-digit code that users must enter after their password to complete the login process.

What you need to do next

  • Check your MFA status: If you haven’t set it up, you’ll be prompted at next login.
  • Review admin capabilities: Make sure your team knows how to reset MFA using recovery codes or admin tools.
  • Configure Entra ID properly: Ensure MFA is enforced for the N-able app in your Azure settings.

This enforcement is part of a broader roadmap in which we’re committed to making security seamless and scalable—whether you’re managing a few endpoints or thousands

Posted in Cove Data Protection, Mail Assure, MSP Manager, N-central, N-sight, Passportal, Risk Intelligence, Take Control | Comments Off on N-able Login: strengthening your account security with mandatory MFA for all users

⚠️ Windows 11 25H2 Compatibility issue with Managed Antivirus Version 7.9.22.537.

Posted on October 10, 2025 by pavanmudalagi

The current Antivirus (AV) agent is not compatible with Microsoft’s latest Windows 11 25H2 release.

What You Need to Know

If you are planning to upgrade to Windows 11 25H2, we recommend delaying the update until our next AV agent release becomes available. This will ensure a smooth and uninterrupted protection experience.

If You’ve Already Upgraded

Don’t worry—your existing AV agent will continue to operate normally, though you may see a warning message.

However, please note that new installations or repair operations of the AV agent will fail on Windows 11 25H2 systems.

Our Next Steps

We’re actively working on a new version of the AV agent that will fully support Windows 11 25H2. Once released, we’ll notify all users and partners immediately.

Thank you for your patience and understanding as we ensure full compatibility and protection across the latest Windows environments.

Need Help?

For assistance, contact the N-able Support Team via N-ableMe or reach out to your N-able Partner representative.

Posted in N-central, N-sight | Comments Off on ⚠️ Windows 11 25H2 Compatibility issue with Managed Antivirus Version 7.9.22.537.

EDR Advance Notice: Maintenance Window & Release Schedule Update

Posted on October 9, 2025 by pavanmudalagi

Starting Sunday, October 26th, all EDR users on the consoles listed below will begin receiving console and agent releases aligned with the SentinelOne Release Schedule.

This alignment ensures that all EDR environments benefit from a consistent and predictable release cadence, improving overall stability and synchronization across regions. Users will also experience faster access to new features, security improvements, and bug fixes, while reducing delays and discrepancies between different console groups. With in-console notifications, administrators receive updates directly within their environment, ensuring better visibility and simplified communication.

Key Updates

  • Advance Notices will now appear directly within your EDR console.
  • Updates will no longer be posted on status.n-able.com/release-notes.
  • Release Notes will be available in your EDR Help Documentation.

Maintenance Window

  • Day: Sundays
  • Start: 07:00 (UTC)
  • End: 15:00 (UTC)

S1 Release Cadence Consoles

Newly added:

Existing:

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