Author Archives: Chris Dunsmore

Introducing Lost Mode for N-able DMA

Posted on February 12, 2025 by Chris Dunsmore

We are excited to announce the addition of Lost Mode to N-able DMA will be enabled over the next 48 hours for both N-sight and N-central (24.6+) users! This powerful new feature enables administrators to remotely lock devices, display a … Continue reading →

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Help Desk Manager 12.8.4

Posted on January 17, 2025 by Chris Dunsmore

A new version of Help Desk Manager has been released and is available to download from the N-able downloads page. New Features, Improvements, and Enhancements Fixed Issues Security Fixes HDM-Specific CVEs CVE-ID Vulnerability Title Description Severity Credit CVE-2024-45709 Help Desk … Continue reading →

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N-sight Mac Agent v3.9.6 RC

Posted on December 11, 2024 by Chris Dunsmore

We are pleased to release a new N-sight Mac Agent today, this release focuses on 1 key release: FEATURE: Added support for macOS 15 (Sequoia) for EDR With this update, we’re ensuring that your Mac devices running the latest macOS … Continue reading →

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Apple DMA: FileVault Management, Device Level Widgets and Lost Mode

Posted on November 28, 2024 by Chris Dunsmore

Following our earlier announcement, we are thrilled to share that FileVault Management has been fully released on N-sight. This feature is also available to all N-central partners starting from version 24.6. FileVault Management is designed to help streamline your encryption management … Continue reading →

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Patch Management Engine: PME 2.12.0 GA

Posted on November 21, 2024 by Chris Dunsmore

We’re pleased to announce that a new version of PME is being released to GA today to both N-sight and N-central This release focuses on a single enhancement: support for 24H2 Feature Updates During our initial testing of 24H2, we … Continue reading →

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PME 2.12.0RC

Posted on November 7, 2024 by Chris Dunsmore

We’re pleased to announce that a new version of PME has been released to RC today, accessible exclusively through the N-central RC patch profile option until it reaches General Availability. This release focuses on a single enhancement: support for 24H2 … Continue reading →

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MSP Manager: Ticket Audit Log

Posted on October 1, 2024 by Chris Dunsmore

Adding to the recent enhancements of Custom Work Types and Full Conversation History Within Notifications, we’re pleased to introduce Ticket Audit Logs to enhance your ticket management experience. You can start using this feature later this week using the steps … Continue reading →

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N-central Apple Agent v1.11.1

Posted on September 17, 2024 by Chris Dunsmore

We are pleased to announce a new Apple agent will go live from October 1st This new agent improves the out of box memory monitoring service. In current agent versions memory usage calculations would differ considerably from that of Activity … Continue reading →

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Apple DMA: New device drill down view

Posted on July 4, 2024 by Chris Dunsmore

We are delighted to announce the latest release of DMA is bringing you a new device drill down view, providing new information and paving the way for various future enhancements. In this first release, going live later today, devices are … Continue reading →

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MSP Manager update: Full conversation history in notifications

Posted on July 3, 2024 by Chris Dunsmore

We are delighted to announce another highly requested feature is being released in the coming days to MSP Manager. With this latest release you can now choose to include the full conversation history inside notifications. Response history inside tickets helps … Continue reading →

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