Web Protection: Scheduled Maintenance starting 5.34.2 DE, EU, US Regions only

Please note that starting Monday October 17th we will be publishing a new Agent for Web Protection for DE, EU, and US regions only. A reboot is not expected for this Agent updates. This release addresses a recently discovered issue surrounding agent cache memory handling found during the 5.34.1 release (see original post here) which under certain conditions could result in an agent crash.

Maintenance Window: Monday October 17th to Wednesday October 19th

DE region: Monday October 17th 15:00 UTC to 16:00 UTC

EU region: Tuesday October 18th 16:00 UTC to 17:00 UTC

US region: Wednesday October 19th 7:00 UTC to 8:00 UTC

What to Expect During the Maintenance Window:

  • All devices remain protected
  • No new installs will take place during this window
  • No upgrades will take place during this window
  • Unable to run reports during this window
  • Unable to access RMM Web Protection Dashboard Settings options, or Policy changes
  • Website Look up will not be possible during this window

Once the Maintenance window has completed all access and functionality will be restored. Thank you for your patience.

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