Web Protection: Scheduled Maintenance starting Monday October 3rd 

Please note that starting on Monday October 3rd we will be publishing an update for Web Protection. This release will be in place across all regions by Tuesday October 11th. This release brings a new Web Protection Agent ( A reboot is not expected for this Agent update.  This update targets performance improvements surrounding memory consumption. 

Maintenance Window: Starting Monday October 3rd and available in all regions by Tuesday October 11th   

APAC region: Monday October 3rd 11:00 UTC to 12:00 UTC

DE region: Wednesday October 5th 15:00 UTC to 16:00 UTC

EMEA region: Thursday October 6th   16:00 UTC to 17:00 UTC

US Region: Tuesday October 11th  07:00 UTC to 08:00 UTC

What to Expect During the Maintenance Window:

  • All devices remain protected
  • No new installs will take place during this window
  • No upgrades will take place during this window
  • Unable to run reports during this window
  • Unable to access RMM Web Protection Dashboard Settings options, or Policy changes
  • Website Look up will not be possible during this window

Once the Maintenance window has completed all access and functionality will be restored. Thank you for your patience.

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