Advance Notice: RMM EDR Integrated Users Update Scheduled Starting April 5th

Please be advised our integrated EDR users can expect to see an update to the RMM Ecosystem Service and agent (3.0.1.2117). This update will take place throughout the regions between April 5th to April 7th.  The full maintenance window schedule, and detailed changes are available below:

Scheduled Maintenance Window

Regions, Dates and Times:  

APAC: Tuesday, April 5th between 1:30 PM GMT – 2:30 PM GMT (9:30 AM EST- 10:30 AM EST)

EU: Wednesday, April 6th between 1:30 PM GMT – 3:30 PM GMT (9:30 AM EST- 11:30 AM EST)

US: Thursday, April 7th between 1:30 PM GMT –2:30 PM GMT (9:30 AM EST- 10:30 AM EST)

Downtime: NO Downtime is expected during these maintenance windows.

Agents: Users can expect to see a delay up to four hours by region for updated agents 3.0.1.2117

Issues:

  • An issue blocking the ability to install EDR on devices with FIPS compliance enabled has now been resolved. These devices will self-resolve in agent 3.0.1.2117 and complete the EDR installation.
This entry was posted in N-sight. Bookmark the permalink.