This week, we start with adding a new document available for import via our Document Importer – HTML Articles (PDF and WORD options coming shortly).
Let’s walk through it.
Articles.csv is now an available import template within our templates downloadable zip for our partners to use.
The picture above breaks down the available fields within the articles template, those fields being:
- ID (optional field that remain empty – typically used for imports via other vendor)
- Client Name
- Article Name
- File Path (location of the html articles)
The File Path field of the template tells the importer where to look within the zip file for the Articles. That said, it is a requirement that ALL importable Articles live within a folder(s) of the zip (as shown in the image above). Any file paths that lead outside of the zip file itself will lead to those articles not being imported.
Once the template has been filled in and the articles live within the zip file, you can import via Settings -> Import/Export -> Document Importer -> Select zip file for import
Fixed: Drag & Drop capabilities for file uploads >10mb
Fixed: When saving a domain it shows the domain expiration as “0000-00-00”, will now show the correct expiration date
Fixed: Various formatting issues within Runbooks: Table of contents numbering, broken images, and title block spacing
Fixed: Mobile device OS info showing incorrectly as array instead of the expected string
Fixed: Hover text wording updated for unreachable domain controllers to “The domain controller is not reachable”