SolarWinds Passportal: Weekly Service Update 2020.7.30

Customer Bugs

Fixed: SolarWinds RMM -> ‘Launch RMM’ button mapped to incorrect URL: Problem for some of our SolarWinds RMM partners in which hitting the “Launch RMM” button redirects them to the incorrect location of their SolarWinds RMM.

Fixed: Incorrect redirection when accessing Runbooks download link: When our MSP partners have branded their company portal URL and generate a Runbook, the Runbook automatically generated download link leads to an unbranded Passportal URL.

ex. MSP Oilers have branded their Passportal URL to Their Runbook download link should automatically point to:

Instead of what it was automatically pointing to:

Fixed: Jumbled appearance of longer MSP names when generating Runbook: When our MSP partners have a longer company name. The name appears bunched together when generating a Runbook for their clients.

Fixed: PDF generation of “Passwords Known by User” report cutting off usernames: Problem with longer usernames and/or descriptions being cut off on the “Passwords Known by User” report when it is generated to PDF

Fixed: Passwords showing as password hash after password move: Partner reported issue of moving credential from their Company Vault to Clients resulted in the password changing to random set of characters with no history of change.

Fixed: Automated Workflows not firing on Document and License Expiration: Problem with Automated Workflows around workflows set to monitor Document and License expiration’s. The workflow was failing to run at the days set for the expiration warning

Fixed: Custom Custom Docs templates failing to generate in Runbook: Issue revolving around the creation of a new Custom Docs template, using the template, and then generating a Runbook resulted in it missing that template

Fixed: Main Dashboard – Asset/License Expiry Graph producing no results: Clicking on the graph will display the correct results now

Fixed: Articles not sorting alphabetically when required

Fixed: Article image corruption: Issue around uploading an image and then editing the properties to populate the Alternative Name Text field leading to image corruption when Article saved

About troelshrdk

Can be reached at
This entry was posted in Passportal and tagged . Bookmark the permalink.