We’re pleased to share all the details of RMM’s latest feature releases and updates – here’s a roundup of this week’s set of enhancements:

Security Update

To enhance the security of RMM, we’ve removed the option to ‘remember me for 14 days’ when logging in with two-factor authentication. It means you’ll be prompted to enter your 2FA passcode more often. Given the security environment we all now operate in, this is an appropriate level of security for the type of systems access that is available through RMM.

Please note it is possible to adjust your account’s session time-out settings, so that you can avoid having to authenticate multiple times a day. For more information about configuring RMM’s security options to best suit your environment and working practices, please see this knowledge base article.

Automation Manager v2.15

We’re pleased to let you know that we have just made a new version of Automation Manager available, the drag-n-drop interface for creating powerful, custom monitoring scripts, without the need to be a PowerShell wizard. In this latest version (v2.15) we’ve added over a dozen new VMware objects for you to use in your custom scripts, along with several new Windows related ones.

Each of these objects acts as a mini building block for creating scripts – it means you don’t have to figure out the exact PowerShell commands to run, instead you can just grab one of the blocks, drag it into the script you’re creating, and you’re good to go. To find out more on downloading and using Automation Manager, check out this previous post.

Patch Management Workflow Enhancements

The latest updates to the Patch Management Workflow section includes the ability to see a list of devices for each patch status. This is a significant improvement compared to the legacy ‘Approval Policy’ dialog, which is only able to show partial lists. Simply click on one of the numbers in the patch status columns to see the relevant devices.

In addition, when approving selected patches, you can now see the currently selected status and the status you’re about to update it to, making it clearer which changes you’re about to perform.

Note that where it currently says “Inherit”, it means that the patch is adhering to the dashboard’s Patch Management policy settings.

This step is now much faster than in the legacy ‘Approval Policy’ dialog, which can be slow to load depending on the size of your account. Note also that we’ll be retiring the original ‘Approval Policy’ dialog in the not too distant future, so please start using the new ‘Management Workflow’ dialog going forward.

Summary for Service Release
– Service release with new Automation Manager and Patch Management updates
– RMM Console v2020.02.19
– No agent updates

RMM Console v2020.02.19
UPDATE: Removed the option to remember the 2FA passcode on login for security
UPDATE: Automation Manager v2.15 with new VMware and Windows objects
UPDATE: See the devices by patch status in Patch Management’s Workflow dialog
UPDATE: See current and new status for patches in Patch Management’s Workflow dialog