MSP Manager – Release Notes Update

We’re pleased to inform you of our latest release which includes several bug fixes.

Here’s a list of items we have fixed:

·         Attachments without filenames in meta-data appearing as null files
·         N-central unable to export device to MSP Manager due to missing asset reference id
·         Updated scheduled item date generating tickets before scheduled date
·         Timesheet not loading for several users
·         New tickets not defaulting to taxable
·         Ticket list not automatically sorting based on latest update date
·         Ticket filters not applying when exporting tickets
·         Custom notification tags aren’t displaying
·         Timesheet report headings are overlapping in German language
·         Rate/Type of work is blank on time entries for recurring tickets
·         Service Plans hourly rates are not applying when applied to a customer at the Program Level
·         Not able to review a ticket when running billing batch
·         Some users are unable to load dashboard after change of role/permissions
·         Unbilled tickets link in billing batch not loading 

If you are interested in beta testing our new custom ticket statuses feature please reach out to

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