We’re pleased to announce a set of customer service updates in today’s Dashboard release (v6.22.4). The update is currently rolling out across the territories and will be available to all customers by tomorrow, Wednesday June 22nd.

Here are the release notes for today’s update…

Summary for Service Release
– Customer service priorities
– Dashboard v6.22.4
– No agent change

Dashboard v6.22.4
BUGFIX: In new RC Automated Tasks, make sure that optional parameter input fields are not required fields
BUGFIX: Resolve issue causing duplicate Tasks to be added when adding in bulk at Client and Site level
BUGFIX: Solve German character display issue in Automated Task names