MAX RM Release, June 23rd – New RC Agent now available

In today’s Dashboard release, we’re pleased to announce the availability of a new Release Candidate Agent, v10.3.3 RC. The new agent adds support for ‘Arcserve UDP v6’ to the Backup Check and ‘Kaspersky Endpoint Security v10’ to the Antivirus Check. It also improves how the system handles a reboot requirement in the event a machine needs to restart in order to complete a .NET upgrade – if this is the case, the reboot is suppressed and you’ll be notified through the Dashboard instead.

We’ll also be releasing the new Product Navigator on the back of this release – read this earlier blog post to find out more. As mentioned in that update, the new Navigator is being released in a phased rollout over the coming weeks. The first territory to take advantage of the new Navigator will be Ireland.

Here are the release notes for today’s update…

Summary for Service Release
– New Navigator bar with SSO (phased rollout), customer service priorities, RC Agent
– Dashboard v6.23
– New RC Agent v10.3.3, no change to GA Agent

Dashboard v6.23
FEATURE: New Navigator based on Single-Sign-On with product switcher (phased rollout)
UPDATE: New maximum size for custom logos (40×600 pixels) and a white background as part of Navigator
UPDATE: Show more clearly on the Edit Device dialog for Windows XP and Server 2003 devices that they cannot upgrade passed GA Agent v9.13.8

Agent v10.3.3 RC
UPDATE: Show in the Dashboard if device requires reboot upon installing Monitoring Agent in order to complete update to .NET Framework, and suppress automatic reboots
UPDATE: Add support for CA Arcserve UDP v6 to Backup Check
UPDATE: Add support for Kaspersky Endpoint Security 10 to Antivirus Check
BUGFIX: Ensure the Critical Events exclusions list correctly excludes all listed events from the Critical Events Check
BUGFIX: Ensure the Performance Monitoring Check looks at history of data instead of most recent snapshot

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