Monthly Archives: November 2013

Dashboard v5.39.1 and Agent v.9.2.3 GA

Posted on November 12, 2013 by

Hi Everyone,  I am pleased to announce that we have a minor Dashboard and Agent release going out tonight to add support for backup product AppAssure v5 and to address a few bugs. The update will be available to customers … Continue reading →

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GFI MAX RemoteManagement – UK maintenance window

Posted on November 12, 2013 by

Hello, Tonight we will be deploying configuration changes to the backend infrastructure serving the UK dashboard instance during the time indicated below. These configuration changes are neccessary to improve peak performance.

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GFI MAX RemoteManagement – UK instance – upload servers – resolved

Posted on November 10, 2013 by

Hello, The unscheduled interruption of upload processing caused by unexpected problems during a planned hardware upgrade were resolved in stages. As of the writing of this full redudancy has been restored. With kind regards, The GFI MAX Team

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GFI MAX RemoteManagement – UK instance – upload server interruption

Posted on November 10, 2013 by

Hello, In connection with the on-going maintenance, the hosting provider has informed us of an incompatibility between hardware and firmware. Further maintenance on upload servers will be required to mitigate. Unfortunately, contracty to specific instructions, servers were shut down in … Continue reading →

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GFI MAX RemoteManagement – UK instance – background maintenance

Posted on November 7, 2013 by

Hello, this weekend we will be performing background maintenance on upload servers of the UK dashboard instance to deploy upgrades to meet increased customer demand. This will be done in sequence and in in such a fashion that uploads fail … Continue reading →

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MAX Mail – Digest Formatting Update

Posted on November 5, 2013 by

In the last several months we have been testing an update to the HTML coding for the daily digest messages.  The new HTML construction is designed to correct formatting irregularities on some iOS devices, in particular with the display of … Continue reading →

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Dashboard v5.39 and Agent v9.2.2 – MDM Beta 2 and more…

Posted on November 4, 2013 by

Hi Everyone, I am pleased to announce that Dashboard v5.39 and Agent v9.2.2 are being released overnight, so that they will be available in advance of the working day tomorrow, Tuesday 5th November. This update introduces a couple of key … Continue reading →

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GFI MAX RemoteManagement – HK – non-disruptive maintenance – completed

Posted on November 2, 2013 by

Dear customers, Maintenance has been finished on scheduled time window without any issues. With kind regards, The GFI MAX Team

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GFI MAX RemoteManagement – HK – non-disruptive maintenance

Posted on November 1, 2013 by

Dear customers, We have been informed of a hardware failure in infrastructure for MAX RM in HK Territory. Due to the redundant nature of the systems this does not noticeably affect customers and full redundancy will be restored shortly, however … Continue reading →

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Delays with Some Digest Messages for MAX Mail

Posted on November 1, 2013 by

10:00pm Pacific — We have seen delays over the last several hours with the generation of message digests.  The digest deliveries are in the process of catching up and we expect delivery times to be normalized by tomorrow, approximately mid-morning … Continue reading →

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