Category Archives: Risk Intelligence

Tech Support: Telephone System: Resolved

Posted on November 24, 2016 by brianmackie

We have managed to resolve the partial telephone outage. It is now possible to call our Technical Support team via telephone. Thanks for your patience and our apologies for any inconvenience caused.  

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Tech Support: Telephone System

Posted on November 24, 2016 by brianmackie

We are currently experiencing a partial phone system outage that is impacting our Technical Support service.  At this time it is not possible to connect to Techncial Support via the phone. We are working on this with every priority and … Continue reading →

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MSP RMM and MSP RI: Scheduled Maintenance to Single-Sign-On Service, Saturday 5th November

Posted on November 3, 2016 by brianmackie

We’re planning to perform systems maintenance to the Single-Sign-On service (SSO) used by MSP Remote Monitoring & Management and MSP Risk Intelligence on Saturday 5th November, in order to further address a recent issue. The maintenance schedule is as follows: UK & Europe – 7:00am to 9:00am … Continue reading →

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