Author Archives: brianmackie

We’re excited to let you know that we have started the rollout of one of the most requested features for N-sight: Live, two-way user chat! It means technician users are now able to chat directly with their customer users, offering … Continue reading →

We’re very excited to announce that N-able RMM is now N-able N-sight! N-able N-sight is a more robust, complete solution that combines the capabilities of RMM with Remote Control and Ticketing & Billing. Watch the video below to find out more! … Continue reading →

We’re pleased to let you know that it is now possible to automatically synchronize technician users between Take Control and RMM.  It means that when you add a new technician user to Take Control, it will also add the user … Continue reading →

Today, we are pleased to let you know that we will be releasing several improvements to RMM’s main agent installer, designed to make it easier to work with and help you onboard devices more efficiently.  The ‘one-click installer’ agent (also … Continue reading →

We’re pleased to let you know that we will shortly start to roll out an update to the Windows RC Agent, v10.12.4. This latest Agent includes upgrades to monitoring and performance, please see below for details. We expect the new … Continue reading →

We’re pleased to let you know that we have just released a new Mac RC Agent (v3.8.3) with a number of performance updates and fixes. We have also released several updates to Apple Business Manager and Take Control for Mac, … Continue reading →

Windows Agent Upgrades  We’re pleased to let you know that we are releasing a new Windows RC agent, v.10.12.3 in the next couple of days, containing several monitoring enhancements. It’s the latest in a series of upgrades to the agent, … Continue reading →

We’re pleased to let you know that we have released a new Windows RC Agent, v10.12.2, with improvements to some of the underlying feature install processes, designed to further enhance performance and reliability. We’d also like to remind you of … Continue reading →

We want to let you know we will be retiring VIPRE-based Managed Antivirus in 2022. From June 27th, we will no longer provide support for VIPRE Managed Antivirus.   For partners who still use the VIPRE option, we recommend that you … Continue reading →

We’re pleased to let you know that this week’s RMM release includes an important update to Automation Manager, there’s a Mac GA Agent upgrade, plus another increase in third party apps supported by Patch Management. Here are all the details! … Continue reading →