In Cove 26.10, Cove Backup for Google Workspace is available in public preview, allowing you to restore and back up Gmail, Google Calendar, Google Drive, and Google Contacts.
This release also delivers the limited tech preview of our integrations with ConnectWise and Autotask PSA, which will auto-create tickets inside your PSA when backup failures are detected.
What’s New in the Cove?
Management Console
ConnectWise and Autotask PSA Integrations (Limited Tech Preview)
Our integrations with ConnectWise and Autotask PSA are now in limited tech preview. When backup failures occur, Cove will auto-create tickets inside your PSA, which reduces manual effort on your end and helps ensure no failed backup goes unnoticed.
How it works:
- When a backup fails or completes with errors, Cove creates a ticket with the customer, device and session details, plus a link back to the device in Cove.
- If a ticket is already open for the device, Cove adds a note to it. If the ticket is closed, Cove creates a new one.
- If ticket creation fails, Cove sends an email to the internal recipient you choose, so the alert is never lost.
Want early access? Sign up for the limited tech preview.
Ticket Priority for PSA Notifications
When you set up a PSA notification, you can now define the ticket priority. New tickets are created with that priority, so backup alerts line up with your service desk process. This applies to ConnectWise, Autotask and HaloPSA.
Google Workspace
Cove Backup for Google Workspace (Public Preview)
We’re excited to announce that Cove Backup for Google Workspace is available in public preview. You can now back up and restore Google Workspace data from the same dashboard as servers, workstations, and Microsoft 365 data.
Want to learn more? Check out our webpage.
Microsoft 365
Microsoft 365 Backup No Longer Depends on Exchange Web Services
Microsoft is retiring Exchange Web Services (EWS), with blocking of third-party applications having begun on October 1, 2026, and a full shutdown on April 1, 2027.
Cove’s Microsoft 365 backup has been moved entirely to the Microsoft Graph API, so your backups and restores are not affected. The update was delivered to all backup agents on October 1st.
As part of this move, restoring embedded events and contacts now returns them byte for byte, and large items that previously did not restore now do. Attachments that were stored as raw MIME now restore as a file rather than as an embedded item. The content is unchanged.
Export SharePoint Data
You can now export backed-up SharePoint data to a ZIP file that you keep on your own storage, with no dependency on tenant access. This helps with offboarding, long-term archiving, and legal and compliance requests such as audits, e-discovery, data migration, and offline access.
Backup Manager
Linux Agent: End of Support for 32-bit and Older Systems
Backup Manager 26.10 is the last version that will support Linux 32-bit systems, as well as systems running a glibc or kernel version below the new minimum requirements.
New minimum requirements (x86_64)
| Component | Minimum version |
| Linux kernel | 3.7.10 |
| glibc | 2.17 |
Systems that do not meet the minimum glibc or kernel version will not be able to update to agent versions newer than 26.10
What you need to do
If possible, update your systems to meet the new minimum requirements so they can continue receiving agent updates.
New Seeding Tool
A new command-line seeding tool is replacing the seeding functionality previously provided by Server Tool. It is available for Windows and Linux systems on the downloads page and uses two commands: seed upload sends locally stored seed backup cabinets to the account’s storage node, and seed download copies an account’s cabinets from its storage nodes into a local folder that you can use as the LSV location.
Support for New Linux Distributions
Cove now officially supports additional Linux distributions:
- RHEL and CentOS Stream version 10, so RHEL and CentOS are supported from versions 7 through 10
- Rocky Linux and AlmaLinux versions 9 and 10
- SUSE Linux versions 15 and 16
Bare-Metal Recovery to Nutanix
Nutanix is now officially supported as a bare-metal recovery (BMR) target for both Linux and Windows. You can also use BMR to migrate from Hyper-V and VMware to Nutanix.
Faster Single-File Restores from Network Shares
Restoring a single file from a network share used to be slow because permissions were being reset on every folder in the selection. Now, Cove applies permissions only to the items you select. In our testing on a very large network share, a restore that took about 22 minutes now takes less than one second.
Resources and Events
Become a Master of Disaster Recovery
Join this interactive masterclass on November 13th that prepares you and your team to respond before disaster strikes. Register here
Configuration Health Check
Schedule a free, in-depth engagement with a Cove expert to help you uncover unknown gaps in your backup health and configurations that could undermine your recovery efforts. Schedule now
Office Hours: Cove Data Protection
Join Head Backup Nerd, Eric Harless, and Product Management guests on October 26th for Q&A, roadmap updates, practical automation and scripting insights, and to improve your overall chance of a successful data recovery. Register here
Cove 26.9 Release Notes
Cove 26.9 removed the requirement that customer and site names be unique across the entire platform, so two unrelated MSPs (or their end customers) can now use the same name without running into an error. Read now
Legal Disclaimer: Any usage of the product while in Limited Tech Preview or Public Preview is provided as part of early access. Features may change before General Availability, and performance or availability is not guaranteed.
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