Advanced Notice: Update to RMM Managed Antivirus Bitdefender (MAV-BD) Service & Agent (55.6.1)

Please be advised we will be publishing an update for Managed Antivirus (MAV-BD) for both the Webservice as well as the Breck Agent. The Webservice release window will start Tuesday July 11th and available in all territories by the end of the week. The MAV-BD Agent release will begin on Tuesday July 18th and available in all regions by Friday July 21st. This release provides an update to our MAV- BD agent to 55.6.1

MAV-BD Webservice Update: Starting Tuesday July 11th and available in all regions by end of week.
MAV-BD Agent 54.6.1 Update: Starting Tuesday July 18th and available in all regions by Friday July 21st

• MAV-BD security optimizations for both Webservice and Agent
• Stability improvements surrounding deployment
• Optimized communication between Webservice and Agent
• Optimized memory usage

• An issue that may have blocked Disk Encryption Activation is now resolved.

No reboot should be required. If a reboot should be needed, it will be displayed in the RMM dashboard. Ensure the delay and reboot settings in your policies are set accordingly for your customers.

Delaying Engine Upgrades

MAV-BD Engine upgrades can be delayed by up to 10 days in the Managed Antivirus protection policy. Upgrades can also be delayed for weekends and evening hours. Please refer to RMM’s help file for more detail on this feature.

Handling MAV-BD Reboots

Reboots can be automatically enabled for the upgrade process by selecting an option in the MAV policy under the “Installation Settings” tab. Automatic reboots occur within 5 minutes of taking the update. Please ensure this option is disabled if you do not want your end user machine to automatically reboot. If the automatic reboot option is not enabled, the reboot will be displayed as a blue dot within the North Pane of the RMM Dashboard, indicating that the machine needs a reboot to complete the installation.  Reboot the machine at your earliest convenience.

Determining the version on a device:

The version of the MAV agent, as well as the MAV engine version, can be seen in 2 places – by looking at the Managed Antivirus Check (Bitdefender), or by running the Managed Antivirus Protection Report.

To see the version of the agent within the MAV check, navigate to the South Pane of the device and find the Managed Antivirus Check – Bitdefender and select the “More Information” link.  To see across devices, run the Managed Antivirus Protection Report under Reports > Managed Antivirus > Antivirus Protection Report. Ensure that the Agent Version and Engine Version columns are selected from the Column drop down.

This entry was posted in N-sight. Bookmark the permalink.