Please be advised we will be pushing an update for Managed Antivirus MAV-BD v 7.8.3.265 available for all Modern Windows Operating Systems (Windows 7+ Windows Server 2008 R2+) starting Tuesday April 25^th  and available in all territories by the end of the week.

The following Features have been included in this build:

• Added support for removing the following security products:
  • Trend Micro Apex One Security Agent 14.x
  • Qi An Xin Enterprise Security Assistant Resolved an issue regarding
• Security Fixes

The following issues were fixed in this build:

Antimalware Module

• The Antimalware module displayed On-Access as disabled in the local interface even though it was enabled in the policy. Resolved an issue regarding Advanced Anti-Exploit blocking the installation of CAB files.
• Antimalware module was causing high disk usage when scanning certain SSD drives.
• Removed the unused caching database files on partitions smaller than 1GB.
• Fixed an issue where the Antimalware module failed to report detections of infected browser plugins in certain scenarios.
• Fixed an issue that caused the security agent to create database registry files on partitions smaller than 1 GB.
• In certain scenarios, endpoints encountered critical errors (BSOD) when the Antimalware module was active.
• Fixed an issue that caused the Antimalware module to prompt users to take actions on clean files.

Advanced Threat Control Module

• Addressed an issue where the Advanced Threat Control feature caused critical errors (BSOD).
• Addressed an issue where the Advanced Threat Control feature caused critical errors (BSOD).
• Advanced Threat Control: In some situations, the Advanced Threat Control module caused high memory usage and performance issues.
• In some situations, the Advanced Threat Control module caused high memory usage and performance issues. Fixed an issue that caused the Bitdefender Endpoint Security Service to crash when Advanced Threat Control was installed.
• In certain scenarios, endpoint encountered critical error (BSOD) when the Advanced Threat Control module was active.
• In certain scenarios, endpoints encountered critical errors (BSOD) when the Advanced Threat Control module was active.

Disk Encryption Module

• Support added for Windows 11 and Server 2022

The new Bitdefender engine version should not require any reboot. If a reboot should be needed, it will be displayed in the RMM dashboard. Ensure the delay and reboot settings in your policies are set accordingly for your customers.

Delaying Engine Upgrades

MAV-BD Engine upgrades can be delayed by up to 10 days in the Managed Antivirus protection policy. Upgrades can also be delayed for weekends and evening hours.  Please refer to RMM’s help file for more detail on this feature.

Handling MAV-BD Reboots

• Reboots can be automatically enabled for the upgrade process by selecting an option in the MAV policy under the “Installation Settings” tab. Automatic reboots occur within 5 minutes of taking the update. Please ensure this option is disabled if you do not want your end-user machine to automatically reboot. If the automatic reboot option is not enabled, the reboot will be displayed as a blue dot within the North Pane of the RMM Dashboard, indicating that the machine needs a reboot to complete the installation.  Reboot the machine at your earliest convenience.

Determining the version on a device:

The version of the MAV agent, as well as the MAV engine version, can be seen in 2 places – by looking at the Managed Antivirus Check (Bitdefender), or by running the Managed Antivirus Protection Report.

To see the version of the agent within the MAV check, navigate to the South Pane of the device and find the Managed Antivirus Check – Bitdefender and select the “More Information” link.  To see across devices, run the Managed Antivirus Protection Report under Reports > Managed Antivirus > Antivirus Protection Report. Ensure that the Agent Version and Engine Version columns are selected from the Column drop down.