We are pleased to let you know we have released a new Windows RC Agent, v10.13.6, with improvements to device monitoring. Specifically, it addresses an issue in the current Windows GA Agent (v10.13.2), which is causing some servers to incorrectly show as overdue. It also fixes an issue related to Take Control policies not being adhered to in some cases.

We encourage you to install the new RC Agent on your sandbox devices to test it out. We are aiming to upgrade the new RC Agent to be the new GA Agent soon to resolve the issues mentioned above.

Windows Agent 10.13.6 RC
BUGFIX: Resolve issue causing some servers to report incorrectly as overdue
BUGFIX: Resolve issue causing the agent to not adhere to Take Control policy settings