Advance Notice RMM EDR Integrated users Update scheduled April 26th

Please be advised our integrated EDR users can expect to see an update to the RMM Ecosystem agent ( This update will take place throughout the regions between April 26th to April 28th .  The full maintenance window schedule, and detailed changes are available below:

Scheduled Maintenance Window

APAC: Tuesday, April 26th between 1:30 PM GMT – 2:30 PM GMT (9:30 AM EST- 10:30 AM EST)

EU: Wednesday, April 27th between 1:30 PM GMT – 3:30 PM GMT (9:30 AM EST- 11:30 AM EST)

US: Thursday, April 28th between 1:30 PM GMT –2:30 PM GMT (9:30 AM EST- 10:30 AM EST)

Downtime: No Downtime is expected during these maintenance windows.

Agents: Users can expect to see a delay up to four hours by region for updated agents


  • In some scenarios an EDR uninstall may unintentionally reappear on a device. This has now been corrected and successfully uninstalls EDR.
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