Advance Notice RMM EDR Integrated users Update scheduled April 26th

Please be advised our integrated EDR users can expect to see an update to the RMM Ecosystem agent (3.0.2.2121). This update will take place throughout the regions between April 26th to April 28th .  The full maintenance window schedule, and detailed changes are available below:

Scheduled Maintenance Window

APAC: Tuesday, April 26th between 1:30 PM GMT – 2:30 PM GMT (9:30 AM EST- 10:30 AM EST)

EU: Wednesday, April 27th between 1:30 PM GMT – 3:30 PM GMT (9:30 AM EST- 11:30 AM EST)

US: Thursday, April 28th between 1:30 PM GMT –2:30 PM GMT (9:30 AM EST- 10:30 AM EST)

Downtime: No Downtime is expected during these maintenance windows.

Agents: Users can expect to see a delay up to four hours by region for updated agents 3.0.2.2121

Issues:

  • In some scenarios an EDR uninstall may unintentionally reappear on a device. This has now been corrected and successfully uninstalls EDR.
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