SolarWinds RMM: Service Release with Patch Management, Managed Antivirus & Endpoint Detection & Response Upgrades

Patch Management Engine Update (v1.2.12)

We have released another enhancement to Patch Management that will have a big impact: Moving forward, Feature Upgrades will not be displayed in the patch approvals list until we have published all the metadata required to successfully install it.

In the past, Feature Upgrades were sometimes detected and offered for install too quickly, without all the necessary metadata, and therefore could fail to install. Now we’ll ensure all the data is there first, then publish – giving you a more robust and reliable Patch Management service!

Managed Antivirus (Bitdefender) Update

Note also the scheduled update to Managed Antivirus (Bitdefender) this week with a number of improvements and bug fixes – please see last week’s post for all the details.

Endpoint Detection & Response Update

In addition, Endpoint Detection & Response is updating this week to the SentinelOne “Liberty SP5” release. This upgrade also brings updated agents for Windows, Mac and Linux. To learn more about the new ‘Exclusions Catalog’ capabilities, ‘On demand scanning’ and much more, check out the full details here.

Please upgrade your agents at your early convenience to take advantage of the latest enhancements and provide the maximum level of protection available. (Do note however, that Mac’s latest ‘Big Sur’ release is not yet supported in the Mac Agent – this is on its way, however we recommend holding off upgrading the Mac agent if the device is already on the ‘Big Sur’ release.)

We’ve also made some further integration improvements so that Endpoint Detection & Response now shows in the Feature Policy Report, in the Device Inventory Report and in the Executive Summary Report.

Take Control Update

Last but not least, we also released an update to Take Control with enhancements for Mac remote access, including support for ‘Big Sur’ – you can read all about it here.

Here are the release notes for this week’s update…

Summary for Service Release
– Patch Management, Managed Antivirus and EDR updates
– RMM Console v2020.12.02
– No agent change

RMM Console v2020.12.02
UPDATE: Endpoint Detection & Response (EDR) upgrade to SentinelOne Liberty SP5
UPDATE: Endpoint Detection & Response (EDR) now shown in the Feature Policy and Device Inventory Reports
UPDATE: Take Control viewer updates including macOS ‘Big Sur’ support (see post for details)
UPDATE: Improved Patch Management process for Windows Feature Upgrade releases
BUGFIX: Patch Management WUA error caused PME not to submit patch result resolved
BUGFIX: Resolve issue causing Wall Chart to open within RMM frame
BUGFIX: Resolve issue affecting Client Monthly Server report for certain clients

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