Please note that on Saturday August 15 we’ll be undertaking technical migration work for the Australia territory. During the scheduled maintenance window, the RMM console and agent monitoring will be offline. All services will automatically resume once the maintenance is complete.

The scheduled maintenance window is:

Dates and times:  Saturday August 15 23:00 AEST until Sunday August 16 05:00 AEST Territory: RMM Australia territory only. Other regions are not affected by this update. Affected: RMM console access and Agent monitoring

If you have a restrictive firewall configuration, and need to explicitly authorize outbound traffic, please make sure the relevant IP addresses are added to your firewall approved list:

• RMM Console and inbound Agent traffic will now be running on:
  • 54.66.165.227
  • 52.63.24.71
  • 3.104.133.197
  • 52.65.103.252
  • 3.105.155.163
  • 52.62.56.45
    
    
• Callbacks to agents will come from:
  • 3.105.132.185    
  • 13.236.140.79
  • 52.63.145.242

• Customers using Linux agent v1.0.4 are advised to upgrade to Agent v2.0.1 or you may need to restart the Linux agent after the maintenance period is complete
  
  
• URLs used to access the RMM console will not change